Transcript
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Welcome back, Thio B two B Growth. I'm
Dan Sanchez with sweet Fish Media. And
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today I'm joined by Craig Beijing's Who
is the author of Thought Leadership
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Tweet and the partner at Senate s H J.
Craig. How you doing? Great to be with
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you, then all the way from down Under
and Sydney. Well, thanks so much for
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waking up early to join me on this
episode today. For those of you
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listening today, we're gonna be talking
about personal versus organizational
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thought leadership. But before we do
Craig, can you tell us a little bit
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about you and the team at Senate s h J
have been up to these days. Well, the
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thought leadership journey is a long
one for me. Personally. I started on
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about 15 years ago when I started
exploring what it meant. Who does it?
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Who does it? Well, I joined Senate S H.
J five years ago, almost six years ago
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now, and I brought that methodology to
them a swell. And we've used it with a
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number of clients. And I'll share with
you some insights about one client in
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particular on how we did that and what
it resulted in. But I must say this
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stand that while I really did a deep
dive on thought leadership for many,
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many years, I had a blogger on it. I'd
written four books on it. What I
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discovered. Waas. Actually, it's a very
small segment of what I call reputation
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management. It helps build reputations
that helps protect reputations, helps
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enhance reputations off businesses. And
so I have broadened my research and my
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work with Senate S S J into reputation
management, off which thought
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leadership forms one pillar. Okay, so
that's really interesting. Before we
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dive into, like that one pillar, what
would be the other pillars of
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reputation management? Fundamentally. I
see it is three pillars. The one is
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engagement. So engagement with your
stakeholders and your own team, your
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own stuff. The other one is what I call
promotion into which thought leadership
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fits. So promotion could be a host of
things. Public relations, media content,
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events, launches you name it Third one,
it's called. Yeah, the third one is
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protection, right? Protection is how do
you protect your your company from the
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crisis or an issue? What crisis plans
do you have in place? So really, those
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are the three pillars that make up for
me and for senators. SJ Reputation
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management. Fantastic. So to dive back
into thought leadership, how do you
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define thought? Leadership? You know, I
I ran our next time for many years. My
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block. I used to ask people for their
definition. And, boy, boy, they are
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hundreds, and there's some great ones.
My definition of thought leadership is
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that firstly, you can't solve. Proclaim
it. The market has to view use a
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thought leader. That's the most
critical point of the lot. And it's
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amazing if I was a thought leadership
policemen, how many times I would have
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arrested people for opposing us.
Thought leaders. E don't know how many
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times you've seen people's websites
saying, I thought leadership content,
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you know, here's I thought leadership
piece. So that's the first thing. The
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second thing is, I have not met any
thought leader, whether it be an
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individual or a company that isn't
brave and isn't prepared to take risks,
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so that's the second point. You have to
be brave and what you're putting
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forward because, let's face it, if
you're gonna shift paradigms around a
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sector off business or if you're gonna
make people think differently. Or if
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you're gonna give insights that are new
and fresh, which is Allfirst's
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leadership content, you have to be
brave. You have to take a risk and you
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gotta be prepared for the blowback.
You've gotta be prepared to defend that
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or debate that in public. The lastly,
What I'd like to say is I have never
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met a thought leader who doesn't share
stuff right. And when I mean share
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stuff, I mean share stuff. I remember
once interviewed a guy called Ken
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Blanchard. Ken Blanchard is the author
of The One Minute Manager. On my
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interview the many years ago, Yeah,
yeah, and he said this to me and I've
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written it down. Hey said you can have
the best ideas, the most innovative
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thoughts in the world. But if no one
hears about them, they are worth squat.
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So thanks, kin. You're absolutely right.
If people aren't sharing ideas and
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sharing it openly, you can never be a
thought leader. So those are good
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characteristics for what thought
leadership is or good good
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characteristics of a thought leader.
But what is like the act of thought
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leadership like, how do you know,
thought leadership. When you see it,
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it's fresh, it's new, and it makes you
think differently about a topic or a
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sector. So I'll give you an example
many years ago. And, um, I like to
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mention brand names on this program, by
the way. Absolutely good. So many years
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ago, BMW ran a Siris on the future of
travel. Okay, it wasn't anything to do
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with Their car was in advance of the
launch of their their electric car, and
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what they did was it was really clever.
They interview people like Buzz Aldrin.
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You know, one of the first astronauts
thio at the moon. And they looked out
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all sorts of different ideas. They
interviewed Google. They talked a
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hollowed of different people about what
was transferred, What sport gonna be
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like 25 50 years down the track? And
what would that mean to cities? And how
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would people get around? So they're
completely shifted people's thinking
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about transport and travel and started
people thinking differently about and
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then very cleverly, the introduction of
the electric car. Right? So for me,
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that's what thought leadership has got
to do. It's gonna it's gonna make you
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sit up, take note and say, Hey, I
hadn't thought about that before. No
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one's talked about that before. That's
really fresh. That's really new. That
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is actually shifted. My paradigm. It's
moved me. Have you ever heard of the
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term schema cracking? Then? I haven't
heard that term, but it sounds. I mean,
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it's pretty descriptive, so I could get
an idea of where you're going with it.
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Okay, so schema cracking is probably
the best way of describing it. And I
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know it's jargon and I'll just break
that jogging down we all. We all run
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our own little worlds in our own little
minds around schemes that we have about
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the world on. We frame our thoughts
that way, right? And we have
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confirmation bias. So we read stuff
that we like that we like to confirm
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our confirmation bias about something.
A schema cracking idea is something a
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completely shatters your scheme about
the way you think about the world.
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Great thought, leadership crack
schemers. It breaks your thinking wide
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open. It throws out all your
confirmation biases about a topic so
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that you think very differently, and
you see, you see something very
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differently. So you're saying that
thought leadership isn't just a
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difference in a topic that's nuanced.
It is a completely different way of
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looking at the topic. I think their
grades of thought leadership purist
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Stickley I'd say the first one is
absolutely the nirvana of thought
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leadership. But in reality, let's face
it, there are companies and there are
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individuals out there who have, you
know, slightly shift or slightly. Given
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a new insight on, I still say That's
for leadership. Well, let's be really
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fair enough. It is. It does make a lot
of sense to kind of put a scale on
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their of thought. Leadership makes a
lot more serious. This is or isn't
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right. So where did you discover
thought? Leadership. And then how how
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was that early story for you? Is you
got into it and started developing your
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own thoughts around the topic. Okay, My
honest answer is there was a very, very
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selfish decision.
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I immigrated to Australia 17 years ago.
I had spent nine on 15, 20 years in the
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PR industry in South Africa. I had made
a name for myself, Andi. I came here
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and no one knew me. No one cared and I
thought, What do I need to do? Thio?
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Take a leap forward in my industry, I
need to write a book. But what I what
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can I write a book about? And I started
exploring and I thought, You know what?
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This thought leadership topic. I've
come up against the number of times,
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and in fact, in my career I've been
involved in some thought leadership. If
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I If I look at what the definition of
it is, actually I've been involved in
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some campaigns that are thought
leadership campaigns. So why didn't I
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explore that? And I did a lot of
reading. I used to get up at four every
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morning for a year and a half, read
research, and then I started writing
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the book, so it was a deliberate
process. But through the research, I
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got really excited about the topic and
discovered that actually, there are a
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lot of people out there who are doing
it really well and making a mark on the
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world and making a mark in their
industry. And I realized that actually
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was incredibly powerful to tool to
throw yourselves pipeline and to
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differentiate your brand absolutely.
And after writing the book. I assume
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you went on and helped customers
implement what you had written in your
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books. And, of course I'm holding up
for those who were just listening,
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holding up one of his books. You've
written four books, though, and all on
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the same topic, all on thought,
leadership, all on thought leadership.
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And the great thing is that the one you
holding up? I collaborated with Dr Lose
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Alexander. She actually profited me
about that wonderful woman. She's a
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futurist, and she used to be in the U.
S. She's now immigrated to Malaysia,
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but she's living there and wonderful
mind, wonderful woman and collaborated
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with her on that book. Another book I
collaborated with Mignon from Holdren,
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who lectures on thought leadership in
Holland and eso Collaboration is
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fantastic when it comes to these things.
And the wonderful thing is there a lot
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of thought leaders out there who
prepared to give their time as well,
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And I reached out to a lot of them and
interviewed a lot of people about how
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they became for leaders what they did,
how long it took. I never forget there
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was a guy called this guy in Australia
called Bernard Salt. He's a demographer.
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He works with a very well known
management consultancy called KPMG. You
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may have heard of he when I interviewed
him. I said, I'll burn it. How long did
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it take you to become a thought leader
recognizes such, he said, about 15 to
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20 years s. Oh, yeah, look at it. And
this is another point, then don't
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expect to become a thought leader
overnight. It's a long game. And so
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when you set out whether you're an
individual or a company, when you set
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out on a thought leadership journey,
make damn sure you do a number of
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things and you do them well. So this is
when I when I explored for leadership,
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I came up with the methodology to do
that, which I'll share with you when we
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get to it. But the point is, is a long
term play. You need to own a position
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for a while before people recognize you
as a force leader. As as Bernard Salt
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said, You took me 15 years off hard
work, so that comes to our main point
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of the conversation in today's podcast
is kind of we'd all like Thio were a
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big conversation is still thought
leadership. It's been a big play for a
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long time, but a big thing I see people
talking about is, Do we position the
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organization as a thought leader or an
individual? Or maybe a group of
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individuals in the organization is
thought leader or thought leaders? Kind
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of. What's the pros and cons in your
opinion, to those two approaches? Or do
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you kind of do both? It's a really good
question because it goes to the nub for
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a company of If we're gonna become a
folk leader who to be put up a Czar
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spokesperson. What happens if they
leave? And Bernard Salt's And you know
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I've used him as an example. He's he
works with KPMG, but he has his
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individual brand and the KPMG brand,
and they're both a line off that
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there's another management consultancy
called Deloitte, which are massive
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across the world. They have the same
issue. They do something called the
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Lucky Country Report in Australia,
which is an incredibly successful
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thought leadership proposition. But the
guy from Deloitte Access Economics,
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Chris Richardson, is the guy who speaks
about it. A lot s o the question is how
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you devolved that thought leadership
down the organization. And this brings
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me to another point, which is,
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if you clever about it, thought
leadership is not doesn't just sit in
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the marketing department or the content
department of the PR department thought
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leadership has to go through the
organization. At a great example is a
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client of mine who I think in in in the
US you call them pension or provident
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funds? Here we call them Superannuation
Funds. Big superannuation player called
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Hester. And we did a great thought
leadership program with them looking at
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the age care sector, looking at the
care sector, looking at the workforce
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of the future in that sector, how
important that is. And the point around
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that was that the business development
people right down at the level where
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they were dealing with employers who
employ these people who work in the
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workforce in age care, were able to
walk into clients or prospects and
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talking a depth about the issues that
they would face with their their
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employees down the track and what
employees were saying about where
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conditions etcetera. So the point there
is the Ford leadership both of the CEO
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level on the CEO Debbie Blake. He could
speak about it. The point was that we
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could evolve it down the organization
so even a business manager could speak
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about it with employers. So companies
need to think very carefully about what
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they thought leadership is there to do
and how they use it right through the
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company, rather than just have one
individual use it. It makes a lot of
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sense. One of the passages actually
underlying in the books as this, it
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says the most effective thought
leadership initiatives empower all
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employees by inspiring and supporting
them to be campaign ambassadors has
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something we actually at my company.
Sweet fish media we talk about all the
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time is we try to get employees out
there on linked in to develop. You know,
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some of their own thought leadership or
let me least their own personal brand.
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Um is part of a collective whole. So I
wanted to hear a little bit more for
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from you, like, what does that look
like to make your the the whole
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employee base? What does it look like
to inspire and support them to be in
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campaign ambassadors it comes back Thio.
And maybe now is the time for me to
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touch on the methodology of how you go
about becoming a thought leader. And
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they're they're five ships. Yeah, The
first step is to understand the
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challenge, and I'm gonna headline that
each of the steps and I'll get into
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them in a bit more detail. Understand
the challenge. Number one. Number two,
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Develop your food leadership strategy
Number three, your content development
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and production Number four Your Thought
Leadership Communications program A
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number five measurement evaluation and
recalibration. So let's go back to the
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first step because this goes to the
number of your question. Understanding
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the challenge, What you need to do.
There is what and and and this is often
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this is where people trip over thought
leadership. It's often about me. What
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do I know? What am I excited about,
Which is important. You have to be
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passionate about it. But what is your
audiences or your stakeholders? Biggest
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issue or challenge?
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Does it align with your business
objectives? Does it get your senior
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management engaged? But the key is, if
you're not addressing your your
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stakeholders, biggest challenges or
issues, your thought leadership is
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gonna fall on death ears. No one's
going to care, and it's not gonna line
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with your purpose as an organization.
And that goes to the number. If it
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doesn't align with your purpose, you're
not gonna get your employees on board.
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They're going to see it. Is that that
campaign over there to make it that
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campaign that I can earn their campaign
over here? It has to align with your
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purpose is an organization, so that
means a lot of sense. It reminds me of
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Steve Blank's Four Steps to the
Epiphany, right or what became more
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well known by the lean startup, you
know, identity, starting with the
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problem and then developing a product
or solution around it. But the problem.
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The solution you're developing as a
solution of an idea more than ah,
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product or a service when you're
talking about that leadership. But
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still they share the same route of
starting with a problem out in the
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market. It is, it is right. But here's
the Here's the thing about the long
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term effect and how powerful food
leadership, if done well, can work.
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Take Phillips or G big brands, right
Phillips to have something called the
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Future Health Index. You go. Why is an
electron ICS company interested in
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health? Well, I'll tell you why.
Because they become an advanced health
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tech company. They understand that the
the marriage of technology and health
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off the world are intricately linked.
So many, many years ago, they started
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driving down this path of how do we own
health and technology? And so it plays
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directly to their products and services.
But if they were very clever with the
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way where they went about it, the G e
Imagination campaign, they started that
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in the early two thousands. Now you
know now they they're looking at all
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sorts of things to do with, with how
they integrate that with their
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stakeholders and their customers, how
they integrate technology with them.
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And they've got their themes Earth
space, material life, etcetera, about
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nine themes that they focused on ideas
to progress the world. So these big
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companies being clever about it,
they're being very brave about it. But
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they've also put a lot of resources
behind it and time and fought and
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research. The point is, it plays
directly to who they are as a brand
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what they do and their products and
services makes a lot of sense. So you
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said the second step was developing
thought leadership. After you define
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the problem, you develop thought
leadership around that problem, is that
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right? Yeah, But there's a step in this
developing number two developing
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thought leadership that is so important.
And that is I call the conductor
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thought leadership heat map. And what I
mean by that is, is it a busy space?
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Because if it's a very busy space and
there's lots of content on the topic
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you want to dive into, be very wary.
Because I'd be bold is to say that
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potentially, it's gonna be a hard, hard
yards to become a full leader in their
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space. You want to find a niece you
wanna find, like sometimes to call it a
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white space, the space that you can own.
And you can only do that by researching
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who's already saying what out there
about the topic that you're interested
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in? But remember, there's something
called the Long tail. So if we think
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off travel, for example, travel has a
long tail. There's air travel, see
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travel, teleportation, car, bike,
electric bike, So what within that
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travel spectrum can you own? It doesn't
have to be travel Travel is a very
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difficult thing to own. But within
travel is it Elon Musk's space six
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Travel Lady owns and what they're doing
in terms of taking people to the moon
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and two other to other areas in space
and mining and space. So think of the
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long tail. If you want to own a topic,
don't just try and own travel. What
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within travel is most interesting is
going to drive to your purpose, is
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going to drive to your stakeholders
interest and then try and own that
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piece. So that and then you allocate
resources internally and then, very
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importantly, established. What do your
KP ice for your thought leadership
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should campaign, and they need to be
very simple. And then, if you need to
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develop a research commission that
research those all the things under
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stick to which has developed your fault
leadership strategy, great. And then
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moving on. I was trying to take notes
as fast as possible, but it went fast.
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Three. Three was content development
and production. You've done your
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research. You've done you know. You
know what you want to own, then create
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your collateral externally. Internally.
Look at ways you gonna leverage your
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opportunities, develop a narrative
framework around their coach, your
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spokespeople, and involve people
internally. First launched it to them
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internally. Get them involved, get them,
understand? So if you've got a sales
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team, for example, share with them
early on in the piece. This is what
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we're doing. This is how we're going to
roll it out. How could you guys useless?
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Don't assume that if you give them a
great thought leadership presentation
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that your sales people going to go out
and present that they may turn around
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ago. We don't talk like that. Our
clients don't even watch PowerPoint
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presentations. Well, I need is X. So be
damn sure that when you evolving your
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thought leadership proposition that you
collaborating internally about how
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different sectors within your
organization, different teams could use
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it. We did that with his dimension
Hester. Earlier, the Superannuation
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fund. We went to their business
development team and we said to them,
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This is what we're doing. This is the
research we're doing. How could you get
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involved on? They came up with some
great ideas. What they said was
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actually know what? Once you've done
that first piece of research, give it
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to us in its raw form. We'll go and
we'll discuss it with our clients just
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in the meeting. Well, since check it,
we'll find out what their reaction is,
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and then we'll come back to you and
we'll bring you their insights. And it
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was fantastic because what we did was
we called it sensing we sense check the
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research with the people were trying to
influence. And then the business
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development. People came back to us and
said, Hey, this is the reaction.
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They're really excited. They want to do
that. They want to do that. And we wove
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that entire thought leadership
proposition which made it a lot
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stronger. And hey, guess what? The
employees loved it because they were
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involved. They felt involved. They
owned it. They co owned it. They
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collaborated. And that's the power of
foot leadership. Done well. So that was
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the third piece. And the fourth one was
becomes program itself. So that is
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launch it, get it out into the
marketplace and build a pervasive
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presence. Okay. And that could be Yeah,
the engagement of employees are talked
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about employee events, media interviews,
media collateral, digital collateral,
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speaking engagements, third party
support. I mean, that's where you bring
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your whole com's team in. You may even
have to hire an agency to help you
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launch it out into the marketplace, but
you've planned this in advance. And by
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the way, here's an interesting thought.
I mentioned the Lucky Country Report
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that Deloitte used. They were really
clever. That's really a view of
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Australia and the world and hard
players in the world. And what's coming
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down the track and have is going to
impact the country. What they did was,
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they said, our stakeholders government,
and so what they did initially is they
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went and launched to the bureaucrats
within government, and that's it. And
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then the media followed. Be very aware
of to your audiences Thought leadership
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doesn't have to be media thought.
Leadership could be 100 people you're
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trying to reach. Could be the 100 top
footsie listed companies, the New York
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Stock Exchange, that top 100 companies.
You may not need media. You may need to
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be engaging with their boards, so
you're very aware of the audience. Why
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you doing this and then how you launch
it. If you're getting value from this
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00:23:56.960 --> 00:24:01.010
podcast, you are absolutely going toe
Love, our weekly newsletter. In each
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00:24:01.020 --> 00:24:05.160
email, I share something that you can
do toe love your team well, toe, hone
319
00:24:05.160 --> 00:24:09.400
your craft, the craft of marketing and
to grow your leadership. Plus, there's
320
00:24:09.400 --> 00:24:12.800
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321
00:24:12.800 --> 00:24:17.050
for the newsletter, So go to sweet Fish
media dot com slash newsletter and sign
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00:24:17.050 --> 00:24:23.800
up today makes a lot of sense. It's not
too unlike I just did. Ah longer
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interview with somebody on category
design. You have thio address the
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specific problem. Think about where the
company's positioned already get them.
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Employee feedback is you start to
develop the category internally and
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then rolling out a whole new categories,
a long and hard process and a multi
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year process. It sounds like thought
leaderships actually much more akin toa
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how you would be rolling out a category,
which means you're playing it for the
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long game you're talking, if not a
decade or two kind of ah, play. The
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most successful thought leadership
programs I've seen are the long term
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ones, and I've mentioned a few of them
already. Which brings me to the final
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stage of the methodology, which is
measurement, evaluation and
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recalibration. So if you're playing a
long game, you then benchmark your
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results against those objectives. You
sit right up in the early phases, you
335
00:25:13.710 --> 00:25:18.530
feed betters results to the management
team and to the team, and you re
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00:25:18.530 --> 00:25:22.470
calibrate your strategy. And maybe you
have to research your stakeholders to
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find hard landed how they found it,
what else they'd like to hear in that
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space. And that's when you start owning
a proposition, and that's when it
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really matters. And it really can't say
I've seen it work and it's incredibly
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powerful. If done properly, I'd be
interested to hear Craig. What you look
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for is measurements of thought
leadership or a successful thought
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leadership campaign theme, multiple
measurements. The measurements need to
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align with the objectives right up
front, so I'll give you an example.
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Bain had a program out of the U. S that
they ran for many years. I think it's
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still running, actually, and they had
three objectives. It was get our
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partners onto the speaking platforms.
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Get media coverage in the in top tier
main tier publications and open doors
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to I think it was, I think that would
even put a number open doors. I can't
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remember the number 10 top companies
that we aiming for and have meetings
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with, Um, that's was it three
objectives. So they're measurement was
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against those three objectives. Other
people are measured on things like MPs,
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net promoter, score or how their brand
compares. There's a company called
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Wreck Track that measures brand
reputation so you can use outside
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measurement. You can do research. You
could look a media coverage on. Measure
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that against your competitors there.
Lots of media coverage companies that
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do incredible in depth research in that
regard, just that you could do employee
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engagement on it. There's so many forms
of measurement you just need to make
358
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sure the lines of what your objectives
are That'll work now to come back to
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like organizational versus personal
thought leadership or for individuals.
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It almost sounds like your best
strategy is to make all employees from
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CEO down to the very bottom rung. An
advocate for the thought leadership
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campaign Is that right? It is right,
but it's different advocacy sales.
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People will be engaging with their with
their targets in a very different way
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to their competitors. You know, you
think of a sales conversation trying to
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sell. Often you see the shutters come
down, the person you're selling to, as
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opposed to chatting to that person,
about something that's near and dear to
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their heart and their business. That is
really interesting and useful to them.
368
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They're thought leadership proposition,
totally different outcome. Not only do
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I, as a salesperson feel empowered, but
I'm having a conversation. I was a
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deeper, richer than I've ever had
before with my stakeholder. But the CEO
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will be speaking on CNBC or, you know,
with The New York Times about something
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else on their thought leadership
proposition, but at a very different
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level. And that's the point. You can
layer it depending on what is all the
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used to that employees with their
stakeholder group look, they're going
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to be sectors within the business that
potentially don't use it at all. But
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the point is that it's about engaging
your stakeholders better, so they has
377
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to be somebody who carries the load of
publicly who's speaking about it and
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This is where we get into this thing
about individual thought leaders as
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well. Can an individual be a thought
leader versus a company? Absolutely,
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They can on their many individual
thought leaders up there, though it
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00:28:50.510 --> 00:28:54.310
makes sense that maybe you wouldn't
want to put all your cards or all your
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investment into one person and making
them the one expert that represents
383
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your company, especially since that
person can leave. But if you spread it
384
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across a lot of employees or maybe a
team of execs than well, you're
385
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mitigating that risk a little bit as
far as your thought leadership goes.
386
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And the more employees take on the
positioning of the thought leadership
387
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that you're tryingto or the angle that
you're trying to take, the more does
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become organizational right. The more
employees you can empower toe speak
389
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with the same tone or in the same
message. The more does become more of
390
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an organizational piece, though every
person becomes a little small piece of
391
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that. You're quite right, and I use an
example of a law firm that I once
392
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worked with. They'd be meeting for 18
months. They thought leadership. They
393
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had a thought, leadership group and
they hadn't done anything, hadn't come
394
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up with any thought. Leadership
proposition on this was the reason the
395
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senior leadership team sword is too
much work and didn't want to be engaged
396
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when I went in. Then I discovered that
I just said quite clearly and I say
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this to any client that I speak to a
prospect about food leadership. If
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you're not prepared to give senior
management time to this, pack it away
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right now, don't even bother. It's a
waste of your time. It's a waste of
400
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your money, and it's a waste of your
resources. And so that company off the
401
00:30:15.620 --> 00:30:19.420
back of that realize that there to
engage their senior leadership team,
402
00:30:19.430 --> 00:30:20.260
which they did.
403
00:30:21.340 --> 00:30:26.860
They ran an incredibly successful for
leisure proposition for about six years.
404
00:30:28.440 --> 00:30:32.180
The benefit of it was that the senior
associates who did a lot of the
405
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research
406
00:30:34.140 --> 00:30:39.800
over a period of five years by a
process of osmosis, their knowledge the
407
00:30:39.810 --> 00:30:43.760
research was on the merger and
acquisition market in Australia. Their
408
00:30:43.760 --> 00:30:50.530
knowledge of M and A activity in
Australia went from everybody. Every
409
00:30:50.530 --> 00:30:54.740
other law firms knowledge to weigh
exceeding their competitors, law firms
410
00:30:54.740 --> 00:30:58.720
knowledge, so senior associate could go
into a client and talk about this
411
00:30:58.720 --> 00:31:04.450
research in such depth that no other
competitors could. And the result was
412
00:31:04.450 --> 00:31:08.460
there, invited by the investment banks
to come and present their research. Now,
413
00:31:08.460 --> 00:31:12.080
if that isn't a great example of for
leadership working from senior
414
00:31:12.080 --> 00:31:15.410
leadership down to senior associates
and I don't know what it is. And that's
415
00:31:15.410 --> 00:31:19.190
the point. Uh, if your senior
leadership teams not prepared to be
416
00:31:19.190 --> 00:31:24.170
involved, pack it away. You ain't gonna
be a thought leader reminds me so much
417
00:31:24.170 --> 00:31:27.270
that everybody wants to be a thought
leader, but hardly anybody wants to put
418
00:31:27.270 --> 00:31:31.880
in the work. But if you do truly earn
the title of being a thought leader, of
419
00:31:31.880 --> 00:31:36.220
course, said by somebody else,
generally there's a lot behind it.
420
00:31:36.230 --> 00:31:39.170
There's a lot. Everybody wants the tip
of the iceberg and doesn't want to do
421
00:31:39.170 --> 00:31:43.750
all the work toe that goes underneath
it right. But when you've actually done
422
00:31:43.750 --> 00:31:48.250
the work and you are poking out above
the water there, you can back it up
423
00:31:48.250 --> 00:31:53.540
with substantial work, evidence and
research and, uh, just learnings you've
424
00:31:53.540 --> 00:31:57.480
had by digging deep so that you can
actually contribute something original
425
00:31:57.490 --> 00:32:01.440
right. It's hard to contribute original
ideas, thoughts and research if you
426
00:32:01.440 --> 00:32:05.780
don't understand the existing
conversation. What's already been known
427
00:32:05.790 --> 00:32:09.860
without understanding the full scope of
what that topic already includes? You
428
00:32:09.860 --> 00:32:14.420
can't add original ideas to lead with
her least. That's kind of been what
429
00:32:14.420 --> 00:32:17.170
I've been coming to a conclusion to
when it comes to thought leadership
430
00:32:17.540 --> 00:32:21.710
quite right. It's not like any topic
then, and the people listening to this
431
00:32:21.710 --> 00:32:27.010
podcast will know the deeper you get
into a topic or a subject or your in
432
00:32:27.010 --> 00:32:30.960
your career, and and the more knowledge
you build up a the less you realize,
433
00:32:30.960 --> 00:32:36.030
you know, because it's, you know, you
could just died so deep. But be you
434
00:32:36.030 --> 00:32:40.450
start realizing that if you do the work
and if you do the research, you become
435
00:32:40.450 --> 00:32:43.860
more innovative. You become more
creative, and that's the point. The
436
00:32:43.860 --> 00:32:47.270
more work you do, the more research you
do. The more you know about a topic,
437
00:32:47.840 --> 00:32:51.550
the more innovative and creative you
become. And so your team also becomes
438
00:32:51.550 --> 00:32:55.070
and the ideas flow. And that's the
great thing about for leadership. Once
439
00:32:55.070 --> 00:32:58.670
you start on the journey, you see a
whole lot of other opportunities. I'm
440
00:32:58.670 --> 00:33:01.270
only in the beginning of my journey
started with reading a lot of books
441
00:33:01.270 --> 00:33:05.170
this summer, but now I'm on a interview.
Siri's with awesome people like
442
00:33:05.170 --> 00:33:08.360
yourself, and it's been fun, But you
can. I could definitely start to feel a
443
00:33:08.360 --> 00:33:11.330
little bit of difference, even though
I'm still early on in my journey here
444
00:33:11.340 --> 00:33:14.880
into this topic. Now, I still have a
long way to go. It's a long mountain
445
00:33:14.880 --> 00:33:19.550
path ahead. People like you have been
at it for over a decade now, and I'm
446
00:33:19.550 --> 00:33:23.700
like, Well, I e got a long way to go
but it'll be good. But then you know
447
00:33:23.700 --> 00:33:29.000
what? I still its's the point I made
earlier. The longer I spend on this,
448
00:33:29.000 --> 00:33:34.640
the more I realize I have to learn
about it. Hey, everybody, Logan with
449
00:33:34.640 --> 00:33:37.700
sweet fish here. If you've been
listening to the show for a while, you
450
00:33:37.700 --> 00:33:42.020
know we're big proponents of putting
out original organic content on like
451
00:33:42.030 --> 00:33:46.140
dead. But one thing that's always been
a struggle for a team like ours is too
452
00:33:46.150 --> 00:33:50.100
easily track the reach of that linked
in content. That's why I was really
453
00:33:50.100 --> 00:33:53.700
excited when I heard about Shield the
other day from a connection on you
454
00:33:53.700 --> 00:33:57.960
guessed it linked in. Since our team
started using shield, I've loved how
455
00:33:57.960 --> 00:34:02.060
it's led us easily track and analyze
the performance of are linked in
456
00:34:02.060 --> 00:34:06.780
content without having to manually log
it ourselves. It automatically creates
457
00:34:06.780 --> 00:34:10.560
reports and generates some dashboards
that are incredibly useful to see
458
00:34:10.560 --> 00:34:14.000
things like what contents been
performing the best and what days of
459
00:34:14.000 --> 00:34:17.460
the week are we getting the most
engagement and our average views
460
00:34:17.460 --> 00:34:21.219
proposed? I highly suggest you guys
check out this tool. If you're putting
461
00:34:21.219 --> 00:34:25.230
out content on LinkedIn, and if you're
not, you should be. It's been a game
462
00:34:25.230 --> 00:34:30.469
changer for us. If you go to shield app
dot ai and check out the 10 day free
463
00:34:30.469 --> 00:34:35.860
trial. You can even use our promo code
B two B growth to get a 25% discount.
464
00:34:35.940 --> 00:34:42.400
Again, that's shield app dot ai And
that promo code is be the number to be
465
00:34:42.409 --> 00:34:50.080
growth. All one word. All right, let's
get back to the show. One last question
466
00:34:50.080 --> 00:34:53.360
I had for you is one interesting idea
you had in the book is thought
467
00:34:53.360 --> 00:34:57.680
leadership through content curation,
which was really intriguing to me
468
00:34:57.640 --> 00:35:00.350
because the more I dig into thought
leadership, the more I realize it's
469
00:35:00.350 --> 00:35:04.680
about, you know, presenting original
ideas right? And that's what we call
470
00:35:04.680 --> 00:35:08.020
thought leadership content sometimes,
which I always kind of rubs me the
471
00:35:08.020 --> 00:35:12.460
wrong way because all your content
really is thought leadership in a way.
472
00:35:12.470 --> 00:35:16.220
But certainly the pieces that are
original and unique research and
473
00:35:16.230 --> 00:35:20.360
interesting perspectives are considered
more of the thought leadership peace.
474
00:35:20.360 --> 00:35:23.430
But then you're over on the other and
say No, you can use other pieces
475
00:35:23.430 --> 00:35:27.210
content to help with your own thought
leadership. Can you expand on that a
476
00:35:27.210 --> 00:35:32.430
little bit? Yeah, I think I'll use an
example to Best illustrate that. And
477
00:35:32.430 --> 00:35:37.590
the example is Malcolm Gladwell, who,
you know, when he first started writing,
478
00:35:37.600 --> 00:35:42.680
pulled research from all over the place
and then positive ideas around that and
479
00:35:42.690 --> 00:35:45.910
sort of bounced off that research and
came up with some really interesting
480
00:35:45.910 --> 00:35:51.870
thoughts and concepts informed by
others research. And so I think the
481
00:35:51.870 --> 00:35:57.190
point I'm making there is yes, you can
curate content, but we're still looking
482
00:35:57.190 --> 00:36:01.550
for the original piece. So are that
content. What's your insight? You know,
483
00:36:01.560 --> 00:36:05.250
just giving other people's content is
not gonna be formally issue, but it's
484
00:36:05.250 --> 00:36:09.740
about how you it's about the dots that
you see in the connections. You make
485
00:36:10.130 --> 00:36:14.640
across that content for an idea or a
thought, which is what Malcolm Gladwell
486
00:36:14.640 --> 00:36:23.180
did so well and continues to do. And
it's just a great way off firing up. So
487
00:36:23.190 --> 00:36:27.980
in the methodology outlined. And I said,
You know, do your research do that
488
00:36:27.980 --> 00:36:31.120
thought, leadership, heat map.
Understand what others are saying? You
489
00:36:31.120 --> 00:36:34.640
may discover a whole lot of research
and insights around the topic you want
490
00:36:34.640 --> 00:36:40.400
to talk about That could give you some
new ideas. So never ever poop what's
491
00:36:40.400 --> 00:36:44.300
already being done. Have a look at it.
Combine it with other research because
492
00:36:44.300 --> 00:36:47.990
out of there could come the magic on
there you have your thought leadership
493
00:36:48.000 --> 00:36:52.040
off the back of content Curation. Yeah,
and I thought your book. I mean, your
494
00:36:52.040 --> 00:36:55.450
book was like a shining example of that,
right, because it's called thought
495
00:36:55.450 --> 00:36:59.200
leadership tweet, and it's actually a
lot of bite sized thoughts about
496
00:36:59.200 --> 00:37:02.760
thought leadership. But a lot of them
are from other people like, this isn't
497
00:37:02.760 --> 00:37:07.420
all you. This is ah, curation of
interesting ideas about thought,
498
00:37:07.420 --> 00:37:11.330
leadership So that's what I thought was
interesting about that book because you
499
00:37:11.340 --> 00:37:14.740
you pulled it off right in the book.
You know, there are a lot of smart
500
00:37:14.740 --> 00:37:18.990
people out there then and why not use
what they've said. There's an absolute
501
00:37:18.990 --> 00:37:22.460
gems and there's some people are doing
this really well and people who note
502
00:37:22.460 --> 00:37:27.100
and un standard really well, and we can
all learn from them. Absolutely. What
503
00:37:27.100 --> 00:37:31.680
are some ways you can? Specifically? So
we were looking at other people's ideas.
504
00:37:31.680 --> 00:37:39.210
But what are some things we can do to
take their ideas and then use use it so
505
00:37:39.210 --> 00:37:42.420
out of it can come from original ideas?
But is there anything more Weaken dio
506
00:37:42.430 --> 00:37:44.060
with other people's ideas,
507
00:37:45.130 --> 00:37:49.940
you know, coming out of covered 19? I
think one of the things that I've seen
508
00:37:49.950 --> 00:37:55.450
and certainly our business has seen a
Senate S H J. Is that
509
00:37:56.530 --> 00:37:58.060
the need for collaboration?
510
00:37:59.130 --> 00:38:03.970
I believe that if you look at the
vaccine, for example, on the work on
511
00:38:03.970 --> 00:38:09.290
the vaccine around the world, one of
our clients happens to be Pfizer in
512
00:38:09.290 --> 00:38:14.710
Australia, and we've seen the news
about vaccine. But the point about that
513
00:38:14.710 --> 00:38:19.120
is all of these companies, and I'm just
using that as one example, have been
514
00:38:19.120 --> 00:38:23.740
collaborating like they've never done
before. And I believe that to go back
515
00:38:23.740 --> 00:38:29.650
to your question that the more we can
collaborate across the foot leadership
516
00:38:29.650 --> 00:38:34.230
proposition, the better the outcome is
going to be. And if we link it to
517
00:38:34.240 --> 00:38:40.460
curation, what's to say that you don't
get a whole lot of people in a room and
518
00:38:40.460 --> 00:38:45.300
collaborate around coming up with novel
ideas and new ways of thinking on
519
00:38:45.300 --> 00:38:50.910
sharing the schema cracking idea
instead of trying to earn it yourself?
520
00:38:50.920 --> 00:38:55.030
Because maybe by yourself, you don't
come up with it. You may be on your own.
521
00:38:55.620 --> 00:38:59.310
You're never going to arrive at it.
Maybe you need to do one plus one
522
00:38:59.310 --> 00:39:05.030
equals three on Collaborate with others
So you get the three instead of the two.
523
00:39:05.520 --> 00:39:09.600
If that makes sense, so I think
collaboration, particularly off the
524
00:39:09.600 --> 00:39:14.040
back of what the world has gone through
now. E think we're going to see more of
525
00:39:14.040 --> 00:39:18.810
it. I think people understand it better
now. They've seen how hard can benefit
526
00:39:18.820 --> 00:39:24.170
the world just through this, what we've
gone through, and I would love to see
527
00:39:24.170 --> 00:39:27.750
more collaboration. Thio come up with
more thought leadership propositions.
528
00:39:27.760 --> 00:39:32.200
Gosh, I agree so much. I mean, it's not
unlike this podcast interview, right? E
529
00:39:32.210 --> 00:39:36.220
mean, these are my ideas there. Your
ideas. Some I'm reading from your book.
530
00:39:36.230 --> 00:39:40.410
Others. You're just speaking from
experience, of which I can comment on,
531
00:39:40.410 --> 00:39:44.910
er ask more questions from But this is
a collaboration in itself. It's why,
532
00:39:44.910 --> 00:39:47.950
like podcasting so much. But I'm a
podcasting company, so I'm a little
533
00:39:47.950 --> 00:39:54.770
biased. I think you're doing a great
job. A man. This has been a very
534
00:39:54.780 --> 00:39:59.520
insightful podcast episode. Thanks so
much for joining me. Working people
535
00:39:59.530 --> 00:40:04.990
learn a little bit more about you and
what you're up to at Senate s H J.
536
00:40:05.000 --> 00:40:10.490
That's a bit of a tongue twister. It is
a bit of a muscle. Look, Senate s s j
537
00:40:10.500 --> 00:40:15.580
dot com dot au is the website. You'll
find me on there, you'll find sort of
538
00:40:15.580 --> 00:40:20.390
work we do on there on. Then I'm on
linked in a swell. Just join up with me.
539
00:40:20.390 --> 00:40:25.500
I love connecting with people. And then
my my twitter handle is at Fort
540
00:40:25.500 --> 00:40:30.880
Strategy at Fort Strategy, So I'm on
Twitter. I think I was one of the
541
00:40:30.880 --> 00:40:35.810
earlier doctors of Twitter she was on
in the 2000 and something, but yeah,
542
00:40:35.810 --> 00:40:40.200
that Z I love engaging with people. I
love talking to people. So if anybody
543
00:40:40.200 --> 00:40:44.120
wants to re chart, please feel free.
Lincoln is probably the best and reach
544
00:40:44.120 --> 00:40:47.150
out to me. You know, I'm happy to have
conversations with people about
545
00:40:47.150 --> 00:40:50.470
anything to do with Ford leadership or
reputation management. All right, I
546
00:40:50.470 --> 00:40:54.570
will definitely be putting links to all
of these places in the show notes for
547
00:40:54.570 --> 00:40:57.610
anybody who wants to go and click it
rather than remember it to go there
548
00:40:57.610 --> 00:41:03.510
later. And then I'd like to know I'd
like to. Also may be sent to you if you
549
00:41:03.510 --> 00:41:07.980
prepare Thio mentioned a number of
books. I'm happy to share that quite
550
00:41:07.980 --> 00:41:11.170
openly without people The thought
leadership tweet. One you mentioned.
551
00:41:11.180 --> 00:41:15.540
People have to buy, unfortunately, but
the others I'm prepared to just put up
552
00:41:15.540 --> 00:41:18.810
on your website and people can download
them and read them for their worth.
553
00:41:18.810 --> 00:41:22.770
Fantastic. I would read them myself. I
tried to get a hold of the other ones.
554
00:41:22.770 --> 00:41:27.650
They were actually hard toe hard to
find. Yeah, I'll send them to you in
555
00:41:27.650 --> 00:41:31.380
soft copy form. And if people want to
download than more than happy, All
556
00:41:31.380 --> 00:41:34.360
right, if you guys want to take
advantage and see and have access to
557
00:41:34.360 --> 00:41:39.540
those books, go to Sweet Fish media dot
com slash t l books, and you'll be
558
00:41:39.540 --> 00:41:43.910
directed to the This episode page where
you'll find links to those books. Mhm.
559
00:41:43.960 --> 00:41:46.890
This was a fantastic interview. Thank
you so much, Craig, for joining me on
560
00:41:46.890 --> 00:41:50.970
the show today. That's the pleasure.
And thanks for inviting me. Is your
561
00:41:50.970 --> 00:41:54.450
buyer of GDP marketer? If so, you
should think about sponsoring this
562
00:41:54.450 --> 00:41:59.400
podcast. B two B Growth gets downloaded
over 130,000 times each month, and our
563
00:41:59.400 --> 00:42:03.220
listeners are marketing decision makers.
If it sounds interesting, send Logan
564
00:42:03.220 --> 00:42:06.020
and email Logan at sweet Fish media dot
com.