#NewPodcast: Toolbox for the Trades

WEBVTT 1 00:00:05.360 --> 00:00:09.990 Hey everyone, welcome back to the new podcast series. This is Kelsey corps 2 00:00:10.070 --> 00:00:15.109 with sweet fish media. The covid nineteen pandemic has affected everyone in one way 3 00:00:15.109 --> 00:00:19.510 or another, and the service industry is no exception. So let's dive into 4 00:00:19.550 --> 00:00:24.219 this week's new podcast. It's called tool box for the trades, sponsored by 5 00:00:24.339 --> 00:00:29.219 service Titan. Tool box for the trades is a podcast where top professionals share 6 00:00:29.300 --> 00:00:34.460 tips, tricks and tactics they used to succeed in their industry. Episodes will 7 00:00:34.460 --> 00:00:39.810 feature stories and strategies to help contractors grow and scale their service business. The 8 00:00:39.929 --> 00:00:44.770 host of this podcast is Jackie Abell and you can tune in as she interviews 9 00:00:44.890 --> 00:00:49.009 service men and women to hear their company stories. If you think you'll find 10 00:00:49.049 --> 00:00:53.079 the show valuable after you check out this quick snippet, just search tool box 11 00:00:53.200 --> 00:00:58.200 for the trades and apple podcast or your favorite podcast player makes you subscribe and 12 00:00:58.240 --> 00:01:00.479 if you really like it, don't forget to leave a review. Let's jump 13 00:01:00.520 --> 00:01:07.510 in. Hello and welcome to the tool box for the trades, presented by 14 00:01:07.629 --> 00:01:11.750 service Titan. This is the podcast where we chat with top service professionals about 15 00:01:11.750 --> 00:01:17.150 the tools, tips and tricks they used to dominate their industry. In this 16 00:01:17.310 --> 00:01:22.140 first season you'll hear from top contractors around the world like John Aquoyan, who 17 00:01:22.180 --> 00:01:26.859 built a fifty million dollar plumbing enterprise on the West Coast, and Weldn Long, 18 00:01:26.260 --> 00:01:30.099 the service selling expert who authored the New York Times best seller the power 19 00:01:30.140 --> 00:01:37.049 of consistency, prosperity mindset training for sales and business professionals. He also built 20 00:01:37.049 --> 00:01:40.849 a twenty million dollar service enterprise while he was at it. These interviews would 21 00:01:40.849 --> 00:01:44.689 be conducted by me, Jackie Abell. I'm the content marketing manager here at 22 00:01:44.689 --> 00:01:48.799 service Titan and within my role I have the privilege of speaking with these incredible 23 00:01:48.799 --> 00:01:53.120 entrepreneurs about the challenges they faced and overcame while they did what most of us 24 00:01:53.239 --> 00:01:59.879 just dream of doing, achieving the extraordinary. This podcast is me sharing those 25 00:01:59.879 --> 00:02:04.750 interviews with you and other contractors at all stages of their business journey. One 26 00:02:04.829 --> 00:02:08.310 common theme that comes up time and time again as I speak with these technicians 27 00:02:08.389 --> 00:02:14.430 turn CEOS is leadership. Given what's happening on a global scale in two thousand 28 00:02:14.469 --> 00:02:17.219 and twenty, we're thinking a lot about leadership at service Titan and what an 29 00:02:17.259 --> 00:02:22.740 important role it plays in business success, and not just during business as usual, 30 00:02:22.900 --> 00:02:25.500 but during a crisis. So, to kick off this season of toolbox 31 00:02:25.580 --> 00:02:30.090 for the trades, I figured who better to interview than the CEO of ghettle 32 00:02:30.129 --> 00:02:34.610 air conditioning and plumbing, which did a hundred and one million dollars in revenue 33 00:02:34.650 --> 00:02:38.250 last year, by the way, and the author of the Emith HFC, 34 00:02:38.330 --> 00:02:43.969 contractor, Ken good rich. This mini interview is me chatting with Ken about 35 00:02:44.009 --> 00:02:46.599 his leadership style. I hope at this first episode, as well as all 36 00:02:46.680 --> 00:02:51.520 of the interviews on toolbox for the trades, will not only provide you with 37 00:02:51.639 --> 00:02:55.039 the strategies you can use at your own service business, but also inspire you 38 00:02:55.319 --> 00:02:59.830 to reach out to your fellow trades, women and men, to ask and 39 00:02:59.990 --> 00:03:06.949 offer help and guidance. I can relate to my people right I can talk 40 00:03:07.069 --> 00:03:08.830 to him. I know the challenges and I talked to him about the trade 41 00:03:09.030 --> 00:03:14.460 and I pad them on the back and you know, I showcase there. 42 00:03:14.620 --> 00:03:17.740 I call artwork, you know in air kindisching plumbing, because I'm a BC 43 00:03:17.939 --> 00:03:23.180 plumbing guy. When the pipes are straight, nice and clean and the machines 44 00:03:23.300 --> 00:03:27.569 working great, I call artwork and I call them artists, and so I 45 00:03:27.729 --> 00:03:31.289 make sure I'm mixed with everybody inside the organization, and that's not always easy 46 00:03:31.370 --> 00:03:35.490 to do we're getting so large now, but when I do, I do 47 00:03:35.610 --> 00:03:39.330 go of the branches regularly and make sure that I'm talking to the guy that 48 00:03:39.449 --> 00:03:44.240 cleans the yard, to the guy that runs the warehouse, to the sheet 49 00:03:44.280 --> 00:03:47.599 metal guy, to the plumbers, to the airkiniching guys. You know, 50 00:03:47.879 --> 00:03:53.479 I'm mixed with everybody. I work the room. I think that's so important 51 00:03:53.719 --> 00:03:57.629 and I think it actually comes down to respect. I all I by the 52 00:03:57.629 --> 00:04:00.310 way, I also love that you refer to amazing plumbing and age check work 53 00:04:00.389 --> 00:04:03.389 as art, because it really is. I mean, I've seen some beautiful 54 00:04:03.430 --> 00:04:10.180 installation jobs and it's also a hyper technical one. I think it's so important 55 00:04:10.939 --> 00:04:14.419 now more than ever, to really connect with your team, to listen to 56 00:04:14.580 --> 00:04:17.300 them and to show that you respect and care about them, especially as technicians 57 00:04:17.379 --> 00:04:20.939 are on the front lines of essential workers, going into people's homes who may 58 00:04:20.939 --> 00:04:27.569 be sick. This podcast is brought to you by service Titan, the leading 59 00:04:27.649 --> 00:04:31.569 home and Commercial Field Service Software Jackie is going to be a phenomenal host and 60 00:04:31.730 --> 00:04:36.449 you'll definitely want to tune in again. Just search toolbox for the trades and 61 00:04:36.610 --> 00:04:42.120 apple podcasts or wherever you do. You're listening, subscribe, leaver a review 62 00:04:42.120 --> 00:04:44.439 if you like it, and don't forget to tell a friend if you think 63 00:04:44.439 --> 00:04:51.120 they'd enjoy it. Stay safe. I hate it when podcasts incessantly ask their 64 00:04:51.160 --> 00:04:55.550 listeners for reviews, but I get why they do it, because reviews are 65 00:04:55.709 --> 00:04:59.350 enormously helpful when you're trying to grow a podcast audience. So here's what we 66 00:04:59.389 --> 00:05:01.230 decided to do. If you leave a review for me to be growth in 67 00:05:01.269 --> 00:05:05.910 apple podcasts and email me a screenshot of the review to James at Sweet Fish 68 00:05:05.949 --> 00:05:10.779 Mediacom, I'll send you a signed copy of my new book, content based 69 00:05:10.819 --> 00:05:14.459 networking, how to instantly connect with anyone you want to know. We get 70 00:05:14.500 --> 00:05:16.060 a review, you get a free book. We both win.