Transcript
WEBVTT
1
00:00:05.440 --> 00:00:09.550
Welcome back to BB growth. I'm Dan
Sanchez with Sweet Fish Media, and
2
00:00:09.550 --> 00:00:13.910
we're continuing the journey into
account based marketing after a week of
3
00:00:13.920 --> 00:00:18.610
episodes and interviews. It's becoming
very fun to learn about the ins and
4
00:00:18.610 --> 00:00:22.040
outs of this, and that's only just
beginning. And I am excited to learn
5
00:00:22.050 --> 00:00:27.350
today from Cody Ward, who is the senior
director of demand. Gen. At CA Nexium.
6
00:00:27.840 --> 00:00:31.530
Thanks for joining me on the show today,
Cody. Thanks for having me, Dan Cody
7
00:00:31.530 --> 00:00:35.190
with somebody that James referred to me
because he had published recently a
8
00:00:35.200 --> 00:00:39.470
nice light deck about a account based
marketing campaign that had some pretty
9
00:00:39.480 --> 00:00:42.660
phenomenal results. I was just looking
at the pipeline generated. I was like,
10
00:00:42.670 --> 00:00:46.560
Oh, this is looking good. So that's the
case study I've been wanting to jump
11
00:00:46.560 --> 00:00:52.500
into and talk to you about Cody. So as
we look at it like, can you give us an
12
00:00:52.500 --> 00:00:57.440
overview really quickly about co Nexium
and about what you guys were trying to
13
00:00:57.440 --> 00:01:00.620
accomplish broadly. And then we can
jump into, like, how this specific
14
00:01:00.620 --> 00:01:05.760
campaign got started. Why, it was
something that you even considering, as
15
00:01:05.760 --> 00:01:09.940
opposed to other marketing
methodologies. Yeah, absolutely. s okay.
16
00:01:09.940 --> 00:01:14.910
Nexium is a software solution for
manufacturers. And distributing our
17
00:01:14.910 --> 00:01:19.410
distributors primarily be to be and
what we do is was actually pretty
18
00:01:19.410 --> 00:01:24.380
simple. We help automate their business
processes and specifically their sales
19
00:01:24.380 --> 00:01:30.080
order and invoice purchase. And we help
free up their customer service and
20
00:01:30.080 --> 00:01:33.830
their sales teams to focus in and
really grow their business. And the way
21
00:01:33.830 --> 00:01:40.900
we do that is by taking manual tasks
like opening email purchase orders and
22
00:01:40.900 --> 00:01:44.710
dot and, you know, do manual entry and
putting those into an ear piece system.
23
00:01:44.720 --> 00:01:50.250
Um, and all we do is is way. Turn that
into data we put it into, you know,
24
00:01:50.260 --> 00:01:54.780
their business rules and basically push
it into their ear piece system in real
25
00:01:54.780 --> 00:01:59.600
time with 100% accuracy and our big
differentiators, it's completely
26
00:01:59.600 --> 00:02:04.650
touchless. So our touchless orders are
basically turn into touches that they
27
00:02:04.650 --> 00:02:08.110
could put on their customers or that
give back to their inside sales and
28
00:02:08.110 --> 00:02:12.480
their customers success team that
reallocate however they want. And so
29
00:02:12.490 --> 00:02:17.820
it's a great opportunity for any
manufacturer in in any distributor Thio
30
00:02:17.830 --> 00:02:24.130
digitize and become a modern business
in 2021. Okay, And how did you get into
31
00:02:24.130 --> 00:02:26.610
account based marketing. Was it
something you've kind of been doing for
32
00:02:26.610 --> 00:02:30.180
a long time? And it just recently
adopted a more modern practices in a B
33
00:02:30.180 --> 00:02:35.970
M? Or did you do like, an overhaul at
some point? And what led do you doing
34
00:02:35.970 --> 00:02:41.690
that? Yeah s Oh, this is this is my
fourth company, fourth SAS company that
35
00:02:41.690 --> 00:02:46.980
focused on on B two B customers and the
account based marketing kind of, You
36
00:02:46.980 --> 00:02:51.630
know, definition in term is an
interesting one, because because you're
37
00:02:51.630 --> 00:02:54.990
going after businesses anyways, right?
Like you're doing account based
38
00:02:54.990 --> 00:02:58.640
marketing. You're doing B two b
marketing. Those are those are your
39
00:02:58.640 --> 00:03:02.870
only customers. And so, from a
marketing perspective, what a B A means
40
00:03:02.870 --> 00:03:09.320
to me is a connected and targeted go to
market approach that all of the
41
00:03:09.320 --> 00:03:13.200
functions of your business can can do
it the same time. And in that
42
00:03:13.200 --> 00:03:19.860
alignments and attack together is for
me the difference between what sales
43
00:03:19.860 --> 00:03:24.260
and marketing we're doing separately
before and what a really account based
44
00:03:24.260 --> 00:03:29.130
marketing play is because I don't
believe that marketing can run in a B m
45
00:03:29.140 --> 00:03:33.450
play by themselves. And I also don't
believe that that sales, they'll scales
46
00:03:33.450 --> 00:03:37.660
could do it in a silo. It's interesting.
I feel like parts of it have been done
47
00:03:37.660 --> 00:03:41.240
for a long time. Remember studying even
just sales letters and copyrighting?
48
00:03:41.240 --> 00:03:44.660
And it seems like people are doing it
100 years ago, even to manufacturers,
49
00:03:44.660 --> 00:03:47.910
right? You know, manufacturing steel.
And they're like, Well, we have a
50
00:03:47.910 --> 00:03:52.110
better way of processing. You were iron
or wherever we have this stuff we can
51
00:03:52.110 --> 00:03:55.930
add to it, but they're doing. They
probably have 100 list of 100.
52
00:03:55.930 --> 00:04:01.360
Manufacturers are doing direct mail
back then, right? Eso miking aware some
53
00:04:01.360 --> 00:04:05.390
of it has changed about the modern
marketing practices. It becomes so
54
00:04:05.390 --> 00:04:09.550
abundant that it was always hard toe
take these mass marketing approaches or
55
00:04:09.560 --> 00:04:12.910
even just content marketing and trying
to map it specifically to key accounts.
56
00:04:12.910 --> 00:04:16.870
Right? I think that's it. It's all
about personalization and the
57
00:04:16.870 --> 00:04:21.519
experiences that you can create at
scale. So it seems like the company
58
00:04:21.519 --> 00:04:24.130
you're working for now has always been
working with target accounts. Is that
59
00:04:24.130 --> 00:04:28.940
right? Right. Was there any difference
you did in approaching those targeted
60
00:04:28.940 --> 00:04:33.070
accounts that you refine it more
narrowly or as you came under the
61
00:04:33.070 --> 00:04:38.300
company was their demand within the
company to move toe like a stronger
62
00:04:38.300 --> 00:04:41.470
account based marketing approach? Or is
it just kind of like slowly evolved
63
00:04:41.470 --> 00:04:45.550
over time? Well, I think the fun thing
about our companies is the stage of
64
00:04:45.550 --> 00:04:50.530
growth we're in right now. When I
joined on the same day I joined our
65
00:04:50.530 --> 00:04:55.020
head of sales ops are ahead of business
development and our head of sales
66
00:04:55.020 --> 00:05:00.160
enablement joined kind of on the same
day. And so those four pillars of
67
00:05:00.160 --> 00:05:04.740
revenue, we naturally got close and
started working together. And so it
68
00:05:04.740 --> 00:05:09.590
just became natural to go to market
together. Not to say that there wasn't,
69
00:05:09.600 --> 00:05:14.640
uh, you know, previous campaigns that
had flavors of integrated sales and
70
00:05:14.640 --> 00:05:19.400
marketing. But to get truly integrated,
you really need everyone to be on the
71
00:05:19.400 --> 00:05:25.410
same page and to create a new process.
And so what we did is we We identified
72
00:05:25.420 --> 00:05:29.030
the right accounts, kind of treated it
like an experiment. And then we said,
73
00:05:29.030 --> 00:05:32.880
Well, what what is a campaign? And
let's include not just messaging and
74
00:05:32.880 --> 00:05:36.710
positioning. Let's include not just
advertising, but really think through
75
00:05:36.710 --> 00:05:41.880
the outbound side. Think through how
we're enabling the a east to understand
76
00:05:41.880 --> 00:05:46.080
what we're doing ahead of what we're
doing when we're doing it. And it's a
77
00:05:46.080 --> 00:05:51.300
have all of those things deliver the
same message so that it seems seamless
78
00:05:51.300 --> 00:05:55.390
to the receiving end of it. So they
heard the same thing and it started to
79
00:05:55.390 --> 00:05:59.610
resonate so we could hit him across
multiple channels. Okay, so in the
80
00:05:59.610 --> 00:06:03.260
beginning, there's the three of you and
you're like you probably all came to
81
00:06:03.260 --> 00:06:06.190
the conclusion like, Hey, they're
already targeted accounts. Let's just
82
00:06:06.200 --> 00:06:10.540
work more systematically and work
together on it, which just makes sense.
83
00:06:10.550 --> 00:06:14.160
Exactly. Did you just take the existing
accounts for like Okay, well, it looks
84
00:06:14.160 --> 00:06:16.930
like they were already going after
these accounts. Or did you kind of like,
85
00:06:16.930 --> 00:06:20.150
have a period of like, Wait, let's make
sure these are the right accounts first?
86
00:06:20.160 --> 00:06:23.460
Or did you just continue on with those
accounts that they already pursuing?
87
00:06:23.940 --> 00:06:30.060
Well, both. But we we looked at it
strategically, and we brought everyone
88
00:06:30.060 --> 00:06:34.290
in to kind of give us guidance, right.
So from really top down, we started
89
00:06:34.290 --> 00:06:38.670
thinking about all of our accounts and
which ones had the had the greatest
90
00:06:38.680 --> 00:06:44.520
opportunity for us to have a
conversation with them now. And so, you
91
00:06:44.520 --> 00:06:47.530
know, we met with our heads of sales
and our executive team and kind of
92
00:06:47.530 --> 00:06:51.300
asked them the question. We served up a
framework and said, You know, we're
93
00:06:51.300 --> 00:06:55.030
able to do all of this from a
capabilities in an execution standpoint.
94
00:06:55.040 --> 00:06:59.740
Where do you want us to start? And so
So they basically said, Well, here's
95
00:06:59.750 --> 00:07:03.640
you know, if they're a brainstorming
session, here's the dream list of all
96
00:07:03.640 --> 00:07:06.960
of the different groups of accounts.
And what message we can deliver the to
97
00:07:06.960 --> 00:07:10.620
them now. And and we said, All right,
we're going to start with one. We're
98
00:07:10.620 --> 00:07:15.020
gonna do this experiment. We're going
to create a personalized experience and
99
00:07:15.030 --> 00:07:19.100
dry and drive people to it with
messaging that is Onley relevant to
100
00:07:19.100 --> 00:07:24.850
those accounts we grabbed and then we
measured it, and quickly we saw, well,
101
00:07:24.850 --> 00:07:28.700
back, back up a little bit back up. I'm
like, there's so many details and just
102
00:07:28.700 --> 00:07:32.580
like all everything, you just we gotta
pick it apart. So you started with one
103
00:07:32.580 --> 00:07:36.450
account, right? So that's kind of cool
like you just you came up with a dream
104
00:07:36.450 --> 00:07:40.310
list and, like anybody could do that
right now, Any B two b market to be
105
00:07:40.310 --> 00:07:43.980
like Yeah, but what one customer? What?
You just, like kill the have and you're
106
00:07:43.980 --> 00:07:46.120
not sure if they're in market. But, you
know, they're not working with your
107
00:07:46.130 --> 00:07:49.840
competitors, right? Or maybe they are.
I don't know. So it's anybody could do
108
00:07:49.840 --> 00:07:52.940
a test. We just want to make it a
customized experience. I don't know if
109
00:07:52.940 --> 00:07:59.040
that's enough to prove that it works,
is it could be a win. And for other
110
00:07:59.040 --> 00:08:02.840
reasons, I almost wonder if one was
enough. But it is interesting that you
111
00:08:02.840 --> 00:08:07.420
just picked one to go after aan den. So
you pick the one. What are some of
112
00:08:07.420 --> 00:08:10.550
those? What? How do you How did you
change the messaging to go after the
113
00:08:10.550 --> 00:08:16.850
one? So to go after the one, we
basically got all the context of what
114
00:08:16.850 --> 00:08:21.230
was unique about them, like they're
they're unique situation. And we got
115
00:08:21.230 --> 00:08:25.700
that from, you know, the person who
works with them the most are a in our
116
00:08:25.710 --> 00:08:30.700
customer success manager. And our goal
with that first one was up selling
117
00:08:30.700 --> 00:08:35.480
cross sell. And so we we met with them
and created a program and an experience
118
00:08:35.480 --> 00:08:40.100
that that we could really affect that
and measure it s so were they already
119
00:08:40.100 --> 00:08:44.900
an existing customer that you were
trying to Upsell? So clarification R A
120
00:08:44.900 --> 00:08:50.650
B M strategy started off with a 1 to 1.
A one, a few in a one to many approach.
121
00:08:50.650 --> 00:08:54.560
We were already doing one too many. And
so we said, Let's start with one toe,
122
00:08:54.560 --> 00:08:59.070
one in one, a few, the one the one we
identified one account, and that
123
00:08:59.070 --> 00:09:04.630
account was a customer up sell play.
The one a few was was a group that we
124
00:09:04.630 --> 00:09:08.850
met with our executives and said, Go
after those that that larger list of
125
00:09:08.850 --> 00:09:14.560
about 800 accounts. So one the one with
the existing customer. It's kind of a
126
00:09:14.560 --> 00:09:17.640
nice way. Thio dip your toes in because
you already know a lot about because
127
00:09:17.640 --> 00:09:20.550
you're talking about their current a
current customer. Easy to set that case
128
00:09:20.550 --> 00:09:25.910
up. How to go with the one you said you
did the one too few. Next. How many are
129
00:09:25.920 --> 00:09:31.070
you like? Is a few 10? Or is it like
300? Well, it was about 800 was our
130
00:09:31.070 --> 00:09:34.850
first was our first few And that's
where we really started to move the
131
00:09:34.850 --> 00:09:40.760
needle. Thanks. So with those 800 how
did you get the data? You need to do
132
00:09:41.240 --> 00:09:44.330
customized marketing for them, because
with your customer, you know them
133
00:09:44.340 --> 00:09:50.080
pretty well already. And 808 100. A lot.
Thio, learn about manually. Which means
134
00:09:50.080 --> 00:09:53.050
you probably had to go get some data on
them. Or did you Just how did you get
135
00:09:53.050 --> 00:09:57.520
it? Yeah, we got we got data on. Um,
there's a lot of tools at our disposal
136
00:09:57.520 --> 00:10:01.840
that maybe allow you to do a B m. And
you couldn't previously, some of that's
137
00:10:01.840 --> 00:10:06.160
intent data. Some of that's the third
party data tools, andan some of its the
138
00:10:06.160 --> 00:10:10.390
first party data that we have. And so
we went through an exercise that said,
139
00:10:10.400 --> 00:10:14.790
You know, out of the 30,000 plus
accounts that, you know, we grabbed at
140
00:10:14.790 --> 00:10:18.990
first glance water these ones that we
could put into ah, slightly tighter
141
00:10:18.990 --> 00:10:24.310
bucket and and then selected those 800.
What kind of data sources were you
142
00:10:24.310 --> 00:10:30.160
looking at? Two essentially build up a
campaign around. Did you like technical?
143
00:10:30.170 --> 00:10:34.620
No. No, you wouldn't get techno graphic
for for a manufacturer maybe Did what?
144
00:10:34.620 --> 00:10:39.760
Data sources? Yeah, we grabbed techno
graphic demographic region specific.
145
00:10:39.760 --> 00:10:44.220
Like this was a North American campaign
based on some of the software that they
146
00:10:44.220 --> 00:10:48.010
had. And that's kind of how we built
the first campaign, the software that
147
00:10:48.010 --> 00:10:52.080
they have integrated perfectly with
what we dio. And so we created our
148
00:10:52.080 --> 00:10:57.250
messaging around that. Okay. And then
the messaging Did you sit down and come
149
00:10:57.250 --> 00:11:01.310
up with a custom? Probably not a custom
value proposition. Per one. Did you
150
00:11:01.310 --> 00:11:04.170
break it down into segments like, how
did you customize the messaging for
151
00:11:04.170 --> 00:11:09.170
them? Surprisingly, the value prop
didn't change all that much. I kind of
152
00:11:09.170 --> 00:11:14.180
expected it to when we first did the
exercise, but it fit pretty well. What
153
00:11:14.180 --> 00:11:19.060
we customized mawr was why we were
communicating with them. Like, what was
154
00:11:19.060 --> 00:11:24.620
the match? What was the fit that made
them fit with us like a glove? And
155
00:11:24.620 --> 00:11:28.780
that's really what we kind of leaned
into and just started doing it together
156
00:11:28.780 --> 00:11:33.560
across channels. And I think the cross
channels was the key here. We had BDR s
157
00:11:33.560 --> 00:11:37.270
calling them the same time as we had
ads circling the buying group at the
158
00:11:37.270 --> 00:11:41.800
same time we had emails going out on
Web pages available for them toe
159
00:11:41.810 --> 00:11:46.140
download content all at the same time.
So that's a lot of personalization in
160
00:11:46.140 --> 00:11:49.930
it. And you probably have to rely
heavily on tech to personalize all
161
00:11:49.930 --> 00:11:53.670
these pieces. What was the kind of
cadence you were sending to them from
162
00:11:53.670 --> 00:11:58.460
beginning to end? Like if I were one of
these 800. How did I experience this?
163
00:11:59.140 --> 00:12:04.230
Yeah, we we kind of bootstrapped our
first campaign. It wasn't it wasn't to
164
00:12:04.230 --> 00:12:09.660
tech heavy way. We built a landing page
and designed and coded it up. No heavy
165
00:12:09.660 --> 00:12:13.920
a b m platforms at the moment, although
we'll probably add one to, you know, as
166
00:12:13.920 --> 00:12:19.290
we scale. And, uh and, yeah, we just
just launched it executed and try to
167
00:12:19.290 --> 00:12:23.050
drive people to it so we can have a
conversation. So if I was one of those
168
00:12:23.050 --> 00:12:28.520
800 like, what did I see first and then
followed up after that? Yeah. So you
169
00:12:28.520 --> 00:12:36.550
saw you saw our ads across across the
web. You saw an email pop up that said,
170
00:12:36.560 --> 00:12:40.390
with some some case studies in some
videos, one of the things that we
171
00:12:40.390 --> 00:12:45.450
believe is in telling our own customers
story. And so the more opportunities
172
00:12:45.450 --> 00:12:50.580
that we have for for you to hear from
someone like yourself versus you know,
173
00:12:50.590 --> 00:12:54.090
us from the sales in the marketing team,
we think that that that's going to
174
00:12:54.090 --> 00:12:57.480
resonate. And so that's what we lead
with. How did you get my email? Did I
175
00:12:57.480 --> 00:13:01.150
give it to you? Or is that already on a
list of you sent a cold? If we had it,
176
00:13:01.160 --> 00:13:06.420
we send it to our database of prospects.
But for the most part, it was It was
177
00:13:06.430 --> 00:13:11.010
driven through third party data. Okay,
So you were sending even if they didn't
178
00:13:11.010 --> 00:13:14.650
click and engage with the ads. You you
still send them an email. All of the
179
00:13:14.650 --> 00:13:18.560
emails were from the database that
we've had that they opted into. But a
180
00:13:18.560 --> 00:13:22.560
lot of the outbound calling was where
we kind of expanded into that channel.
181
00:13:22.940 --> 00:13:28.420
Okay, so it's kind of a cadence of ads
email, and then you had your str team
182
00:13:28.420 --> 00:13:33.990
kind of start begin calling them with
messaging built for them. Gotcha. What
183
00:13:33.990 --> 00:13:38.060
made that different from the campaigns
you were doing before? If you were
184
00:13:38.060 --> 00:13:42.490
doing one too many and these 800 or one
too few, 800? Still a lot. So I'm like,
185
00:13:42.500 --> 00:13:46.980
It's not It's not a few. I mean, for a
big company doing a B m like that could
186
00:13:46.980 --> 00:13:50.520
be that could be a few. So I'm trying
to differentiate. What's the difference
187
00:13:50.520 --> 00:13:54.600
between what you were doing before
versus what you're doing now? What we
188
00:13:54.600 --> 00:13:59.550
were doing before was not a joint
effort. It was It was sales with their
189
00:13:59.550 --> 00:14:03.320
own strategy that the outbound team,
with their own strategy going after the
190
00:14:03.320 --> 00:14:07.320
accounts like maybe there was some
overlap and and we were going out there
191
00:14:07.320 --> 00:14:11.210
to two different accounts. Sometimes we
might have hit the same account and got
192
00:14:11.210 --> 00:14:16.610
lucky. But for the most part, there was
no kind of joint effort to say Go after
193
00:14:16.610 --> 00:14:20.970
these 800 this time frame with this
message. And I think that made the
194
00:14:20.970 --> 00:14:27.610
world of difference. Is just just
focusing as a team on the same accounts
195
00:14:27.610 --> 00:14:32.960
with the same story that worked for us.
Yeah, I mean, even just starting with a
196
00:14:32.960 --> 00:14:38.540
list of 800 known accounts is a big
difference, right? Versus not knowing
197
00:14:38.540 --> 00:14:41.230
who they are, which is what most
marking teams are doing and generally
198
00:14:41.230 --> 00:14:45.000
is what I'm I'm usually doing even
marketing sweet fish media. I'm
199
00:14:45.000 --> 00:14:48.200
advertising to a group of people. Or at
least I did this summer that I don't
200
00:14:48.200 --> 00:14:52.380
know. I don't know who the accounts are.
Our price range is also smaller. So our
201
00:14:52.380 --> 00:14:56.760
market is pretty large going after B to
B companies ourselves in like that.
202
00:14:57.140 --> 00:15:01.430
Yeah. And previously, our marketing was,
you know, we're ready when you come to
203
00:15:01.430 --> 00:15:05.100
us, but there, and we'll kind of go out
there with some of our our outbound
204
00:15:05.100 --> 00:15:10.290
messaging and advertising, But it was
kind of Ah, a waiting scenario for were
205
00:15:10.290 --> 00:15:13.530
blasting some off some stuff out there.
But we're not quite sure if you're
206
00:15:13.530 --> 00:15:17.710
gonna come back and we're not quite
sure where you're working. All right,
207
00:15:17.710 --> 00:15:23.420
so we have the point where we've
targeted 800 different accounts. You've
208
00:15:23.430 --> 00:15:28.340
run ads to them. You've sent emails.
You've been calling them up. What did
209
00:15:28.340 --> 00:15:31.700
the results start to look like? And how
long did it take to start to see
210
00:15:31.700 --> 00:15:36.650
movement on this campaign? Yes. So for
our first campaign that we ran, we
211
00:15:36.650 --> 00:15:41.400
started to see it relatively quickly go
into our funnel and the top of our
212
00:15:41.400 --> 00:15:46.520
funnel for us is defined as a meeting.
And so within the first week or two we
213
00:15:46.520 --> 00:15:51.240
had data that showed that what we were
doing is working. And when we set this
214
00:15:51.240 --> 00:15:55.410
up, we looked at kind of a baseline of
what our historical waas and it was. It
215
00:15:55.410 --> 00:16:00.310
was a trickle. It was, you know,
occasionally of this, 801 would pop
216
00:16:00.310 --> 00:16:04.450
here and there, but there was really no
rhyme or reason to it when we saw it
217
00:16:04.450 --> 00:16:08.940
happened. We got a dozen off the bat
the first week in two dozen, the next
218
00:16:08.940 --> 00:16:13.440
week of people coming in and basically
raising their hand for a meeting with
219
00:16:13.440 --> 00:16:20.120
us. Wow, that's pretty good. And where
are you guys at today? Well, so we said
220
00:16:20.130 --> 00:16:24.740
that's working with those 800. Um, then
we went back to the list that we we
221
00:16:24.740 --> 00:16:27.950
sink with the executive team on and
said, All right, what's what's campaign
222
00:16:27.950 --> 00:16:32.540
number two? Let's run that in parallel.
So while the first one was running with
223
00:16:32.540 --> 00:16:36.790
those early results, we said, What's
the next group of accounts? And so I
224
00:16:36.790 --> 00:16:41.520
think the next list was a little bit
larger around 2000. And then we did the
225
00:16:41.520 --> 00:16:45.500
same thing. Same channels, wrote the
scripts for the BDR s. They did the
226
00:16:45.500 --> 00:16:49.280
calling. Some emails went out. If we
had them in our database, circled the
227
00:16:49.280 --> 00:16:54.650
buying group with with advertising. And
we saw the same thing, the trickle very
228
00:16:54.650 --> 00:16:58.570
inconsistent. And then, for those
accounts, we started measuring all the
229
00:16:58.570 --> 00:17:02.840
meetings that we created for him. And
then our next step is is, uh is them
230
00:17:02.850 --> 00:17:07.609
going into pipeline? How much does it
cost to execute this campaign in
231
00:17:07.609 --> 00:17:11.750
general, if you could give me, like, a
rough estimate, I think I allocated
232
00:17:11.760 --> 00:17:20.089
about 2500 to 5000 for digital ad spend
just going to to circling the buying
233
00:17:20.089 --> 00:17:24.290
group with those display ads. It costs
us nothing other than our time to to
234
00:17:24.290 --> 00:17:28.770
send the emails. And then we we wrote
all the call scripts in house and and
235
00:17:28.770 --> 00:17:33.280
built the landing pages with with our
agency. So some fixed costs in there.
236
00:17:33.280 --> 00:17:38.210
But once we did the first one, it's
really just the incremental on the
237
00:17:38.210 --> 00:17:42.430
advertising costs. The working dollars
does not cost a fortune to run an A B.
238
00:17:42.430 --> 00:17:46.250
M campaign, right? I think that's a
common misconception I'm seeing is like,
239
00:17:46.260 --> 00:17:51.130
Oh, you have to have some, like
$100,000 a B M Tech stack in order to
240
00:17:51.140 --> 00:17:57.340
do it. Well, well, if you do a B M
right, you can make a $5000 spend feel
241
00:17:57.340 --> 00:18:02.370
like a $500,000 spend, but for only
those small group of people and it's
242
00:18:02.370 --> 00:18:08.050
working. It's working well. I love to
hear how it's working and a fairly good
243
00:18:08.050 --> 00:18:12.190
scale. I mean eight hundreds, not like
a small amount of contacts. That is a
244
00:18:12.190 --> 00:18:15.670
lot of people to follow up with that.
There's a lot of people to send to try
245
00:18:15.670 --> 00:18:21.730
toe target correctly. It's a lot of
people to follow up with with SDRs. And
246
00:18:21.740 --> 00:18:25.850
it's clearly working for you, though,
so I think even taking some of the
247
00:18:26.540 --> 00:18:31.020
essentials of a B M and implementing it
in a place where we used to, where a
248
00:18:31.020 --> 00:18:36.050
lot of people are still doing just
advertising, too. The void, instead of
249
00:18:36.050 --> 00:18:39.860
trying to pick the specific accounts
they want to pull forward into their
250
00:18:39.860 --> 00:18:45.560
funnel, is a better play. I do find
that it's working for baby companies is.
251
00:18:45.560 --> 00:18:49.250
Many people say that A B M is overrated,
which I keep hearing over and over
252
00:18:49.250 --> 00:18:56.460
again. Now it's worked very well. Yeah,
and for us we're seeing a mix to of of
253
00:18:56.460 --> 00:19:00.710
success, across small business, Mid
market in In Enterprise and other
254
00:19:00.710 --> 00:19:04.420
companies have been at its It's taken a
lot longer, especially if you're just
255
00:19:04.420 --> 00:19:07.990
going after enterprise to to see some
of the results. But we're seeing some
256
00:19:07.990 --> 00:19:13.270
some good stuff relatively quickly.
Fantastic. Cody, if anybody is getting
257
00:19:13.270 --> 00:19:16.880
started with a B M, what advice would
you give to them now that you've kind
258
00:19:16.880 --> 00:19:22.270
of been been through it before? Um,
don't overcomplicate it and lean into
259
00:19:22.280 --> 00:19:27.260
the personalization so you don't have
toe have you know the technology and
260
00:19:27.260 --> 00:19:31.200
the latest and greatest of of
everything just to test and learn. If
261
00:19:31.200 --> 00:19:37.210
you if you believe that that will work
for you, go sync with your biz Dev and
262
00:19:37.210 --> 00:19:42.220
your sales team and do something
together. Fantastic. Cody, thank you
263
00:19:42.230 --> 00:19:45.640
for joining me on the show today. If
people want to learn more about what
264
00:19:45.650 --> 00:19:49.700
you've accomplished and just connect
with you, where's a good place to find
265
00:19:49.700 --> 00:19:54.450
you online? You can connect with me,
Cody war dot com If you wanna find me
266
00:19:54.450 --> 00:20:00.440
personally or look me up on lengthen
and yeah, let's be friends Fantastic.
267
00:20:00.450 --> 00:20:03.450
Thanks again for joining me on the show.
Yeah.
268
00:20:04.840 --> 00:20:09.050
Hey, everybody. Logan was sweet fish
here. If you're a regular listener of B
269
00:20:09.050 --> 00:20:12.700
two B growth, you know that I'm one of
the co host of the show, but you may
270
00:20:12.700 --> 00:20:16.830
not know that I also head up the sales
team here. A sweet fish. So for those
271
00:20:16.830 --> 00:20:20.850
of you in sales or sales ops, I wanted
to take a second to share something
272
00:20:20.860 --> 00:20:25.320
that's made us insanely more efficient.
Lately, our team has been using lead I
273
00:20:25.320 --> 00:20:29.790
Q for the past few months and what used
to take us four hours gathering Contact
274
00:20:29.800 --> 00:20:35.620
data now takes us on Lee. One where 75%
more efficient were able to move faster
275
00:20:35.620 --> 00:20:39.610
with outbound prospecting. And
organizing our campaigns is so much
276
00:20:39.610 --> 00:20:43.940
easier than before. I'd highly suggest
you guys check out lead I Q. As well.
277
00:20:43.950 --> 00:20:50.670
You can check them out at lead. I q dot
com That's l e a d e que dot com
278
00:20:54.240 --> 00:20:59.500
Gary B says it all the time and we
agree every company should think of
279
00:20:59.500 --> 00:21:04.550
themselves as a media company first,
then whatever it is they actually dio
280
00:21:05.040 --> 00:21:08.800
if you know this is true. But your team
has already maxed out and you can't
281
00:21:08.800 --> 00:21:13.200
produce any more content in house. We
can help. We produce podcast for some
282
00:21:13.200 --> 00:21:17.130
of the most innovative BB brands in the
world, and we also help them turn the
283
00:21:17.130 --> 00:21:21.810
content from the podcast into block
posts, micro videos and slide decks
284
00:21:21.810 --> 00:21:25.240
that worked really well on LinkedIn. If
you wanna learn more, go to sweet Fish
285
00:21:25.240 --> 00:21:31.760
media dot com slash launch or email
Logan at sweet fish media dot com.