B2B Growth: Practitioners

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A daily podcast for B2B marketers. Four million downloads and over 1,600 episodes. Co-hosted by a braintrust of people that would never use a word like braintrust.

#CX 47: Cultural Empathy for Better Business Relationships w/ Kristin Messerli

In this episode of the #CX series, Ethan Beute, Chief Evangelist at BombBomb, talks with Kristin Messerli, founder and CEO of Cultural Outreach, about bridging the gap generational and ethnic differences can create in customer and employee relationships by operationalizing cultural empathy.

For more conversation on Ethan’s podcast, The Customer Experience Podcast, use these links to subscribe in your favorite podcast player:

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