B2B Growth: Practitioners

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#CX 29: 4 Things Every Customer Wishes You Understood About Them w/ Michael Redbord

Sweet Fish 00:41:41

In this episode of the #CX series, Ethan Beute, Chief Evangelist at BombBomb, talks with Michael Redbord, GM of ServiceHub at HubSpot about owning bad experiences, unlocking the value of social proof, humanizing your service, and improving customer experience.

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