Transcript
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Conversations from the front lines of marketing. This is B two B growth.
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Well, today I am thrilled to
get to chat with Mitch Joel, who
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is the founder of the six pixels
Group, and Mitch, welcome into B
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Two B growth. Hey, Benji
gets to meet you. Thanks for having
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me. For sure I wanna jump
into something you recently put on Linkedin and
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we'll discuss that in a minute,
but maybe just give us a quick rundown
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of who you are, Mitch,
and some of the work that you're up
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to over at the six pixels group. Yeah, sure. So my name
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is Miss Joel and most people know
me because in the early two thousand's I
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launched, along with several business partners, a digital agency called twist image,
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and in the early two thousands I
started a blogging podcast called six pixels of
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operation, which really was early days
of social media and watching all of that
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whole web two come together. So
we had a very good ride up until
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selling the business about eight years ago
W P P, and then that agency
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became mirror, which is still part
of the Wonderman Thompson Organization. I left
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about four years ago, but from
there I decided to continue what I was
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primarily doing, which was creating content
at six pixels dot com, my podcast,
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speaking, investing, advising, and
so that's what six pixels group is.
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It's really just a holding company for
my speaking contracts and my media work,
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and I'm in the middle of a
stealthy startup that I'm not talking about
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yet that should be going live at
some point soon. But other than that,
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yeah, podcast, I write to
create content and hang out with interesting
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people like you. Well, we
will keep our eyes peeled for this next
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endeavor that you're hinting at here right. But you got a full plate,
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a fun full plate we're excited to
tap into to your brilliant mind on this
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episode. Let's talk about what you
published over on on Linkedin here recently,
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and I'll transition us by just reading
a piece of this. You say,
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and this is the oversimplication of the
issue, but most thought leaders who I
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know like trust and respect, are
spending way too much energy posting about their
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winds, accolades and media appearances over
or instead of what got them this attention
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in the first place. Tell me
what, uh spotlighted this issue for you,
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Mitch, originally? What gets the
wheels turning enough for you to say.
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I need to say say a bit
of what I'm thinking. I think
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I've spent my life saying what I'm
thinking all the time, every day,
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and so it's not like this was
festering like an open wound for a long
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time it it was probably just in
the moment. The general consensus from my
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own thinking about the leadership is what
makes somebody a true thought leader, a
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thinker, a speaker, of broadcaster, a podcaster, is somebody who is
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consistently showing up and adding value to
the audiences lives. And usually what happens
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in these instances is this person has
an area of expertise. And when I
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said how about an area of expertise, it's quite general and I usually use
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it in thinking about event organizers.
Um, an event organizer will say something
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like we need to get better more
sales, we need to become and develop
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better leaders, we need to understand
what's coming around the corner and thinking about
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the future, we need to think
differently about our sales teams and we're particular
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to be to be and then you
start looking for people who are experts,
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are thought leaders in that space.
And for me, what again, being
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somebody who's been in this a long
time and maybe that was part of my
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old man on the porch, you
know, holding my fists and streaming of
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the clouds. Is that I really
think the best thought leaders are consistently and
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constantly showing up with new thinking around
that area of expertise. And I found
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myself, whatever morning I wrote this
piece on, going through my feeds,
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whether it was facebook or Linkedin or
twitter or, I. G. E.
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or Tiktok, tiktok, a little
less, I would argue, and
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anybody who I've been connected to for
a long time, it seems like all
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they're doing is self promoting. I'm
speaking at this event, I have this
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program I released this book, which
is obviously a best seller or the definitive
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book on this topic. And as
I was constantly seeing this more and more,
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I decided to click on several profiles
of some of these people and just
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look at what are the other posts? Maybe it just happened to be a
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weird moment in time where everybody is
shilling versus providing value, and I realized
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that, whatever you want to call
it, Gary Vayner Chuck Talks About It
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as the Jab Jab right, Hook
right, do nine things and then give
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them the right hook of asking them
to your book, your or buying your
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online course, and it felt like
it was the inverse of that. And
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again, I come from a background
of journalism and Publishing and broadcasting prior to
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their being an Internet, and I
just always believe that I would rather write
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the cover story and have my byline
there and have people want to continually connect
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with my content then be the face
on the cover of the magazine. And
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I think you achieved the face on
the cover of the magazine by constantly writing
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those cover stories. And maybe I'm
wrong. Maybe we live in a world
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now where that's how we covet experts. We look to see what stages they're
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on, how many books they've sold, them screenshotting a positive review on Amazon
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or ranking in some minor subcategory of
an Amazon best like everyone's a best seller
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and it's now you're people saying,
Oh, I'm a best seller in my
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categories. I don't know what that
means, but okay, Um, and
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I'm not trying to compare myself to
that. I'm not saying I have any
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level of that acumen, but it
just gave me pause that if I were
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looking to book that person for an
event or looking to potentially use their services.
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I couldn't really give you what their
perspective is on that space, other
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than they seem to be very proud
of the things that they produced. MM
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HMM. That's interesting, because self
promotion is so easy now, like you
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can just be on any platform,
every platform, and once you get into
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the cycle of showing up at events
speaking, there's some level of following that
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you've amassed you can default too.
I'm just going to share the next thing
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I'm I'm going to like, almost
without realizing right. When's the last time
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I considerably dropped some value? That
maybe even is what probably is what got
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you that following in the first place. You call it like more of a
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cult of personality than domain of authority. Culture personality tends to be like what
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happens in in. This might just
be my opinion, or what I see
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is like it's what happens at scale. So you hit this critical mass and
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then there can be this departure from
domain of authority. So some of us
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do this on Linkedin, where we
just promote our thing, but no one's
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paying attention to me. If you're
a thought leader, you've got some some
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level of people that follow you.
Right, those are the people you're alluding
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to. Yeah, I'm thinking about
it more in the construct of am I
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trying to create the allure that I'm
famous, important and smart, or am
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I establishing it by the content I'm
creating? And and if I had to
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zoom out, would I know what
this person's domain of authority is, or
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would it just look to me like
they're doing quite well professionally, which,
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again, like there's nothing wrong with
that. And, by the way,
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if we don't talk about ourselves,
nobody will. It's a noisy world out
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there. So I'm in no way
advocating to not self promote. I believe
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there are ways to do it that
are intertwined with a delivery of value,
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because otherwise what you're essentially doing,
and this comes from my marketing background,
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is you're really just advertising yourself.
You're not marketing yourself, you're not developing
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a thought or an audience because of
something. And then you are right that
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at a certain scale it feels like
everyone will pile on because everyone else is
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connected to this person. And the
question is, is this person, who
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now will probably have a team in
place, if they have a lot of
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fame and people following them, are
they continually producing what got them there,
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or are they fulfilling this weird cycle
of of fame and celebrity? So,
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you know, these are questions we
have to ask ourselves as brands and as
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individuals. Are we trying to accruve
fame or are we trying to build thoughtfulness
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and a unique perspective and a reason
that would differentiate you from me? So,
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in particular, if you think about
the B two B space, which
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I know well, there's so many
people who are specialists in B two B
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sales techniques and I believe that in
this world of there being so many,
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what makes somebody unique isn't necessarily that
they're saying something different, it's that they're
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consistently delivering a perspective. So it
doesn't have to be a unique thought,
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it really becomes, over time,
a unique voice. So your unique voice
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in that space, because it is
a it's a busy space and there's a
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lot of people who talk about it, but ultimately, because you're constantly giving
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your perspective, hopefully customers and potential
customers are looking at you and thinking this
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person always has something unique to say. I want to be connected to that.
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Now, with that, there are
many people who love the fame aspect.
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They love being on the train,
even if it's not them. So
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the fact that I'm connected to so
and so and they liked my post or
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they followed me back can be very
gratifying. I'm questioning the value of it
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in a world where these are some
really intelligent, smart people who have great
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things to say. I wish they
would say that more than let me know
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which airport they're hanging out in.
Yep, a big component of this too
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to me is the thought on what
we just need to keep attention so I
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might mix in some value, but
I don't know what to post to stay
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relevant. So if I know that
the world is noisy, then I'll just
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add more noise so that I stay
in the feed. And then and it
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it's becomes cyclical rather than just going. What's the value that I can add
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in my domain of expertise over time? And you can throw in some life
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stuff. We all like that.
I like seeing what those people are doing,
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but it's that it's that ratio right
and just not falling into this need
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of like just because everyone else is
always posting about everything doesn't mean I I
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also need to do that in order
to appease my audience. Yeah, look,
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I'm the pop culture person. I
love. I collect comic books and
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graphic novels. I have a podcast
where I interview based players and I have
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no problem interjecting the unique aspects of
my personality because I think they reinforce a
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personality, meaning you're not just getting
content behind the name you don't know you're
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you're getting to know the person a
little bit. So I think there's a
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big difference between sharing life experiences and
self promoting. I still think there's there's
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a there's a delta between the two, but ultimately the solved for the first
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thought you had, Benji, is
very easy. You live in a world
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where you're probably subscribing to minimum five
to ten newsletters, probably fifty two hundred
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or or sites or things that you
do as your daily routine, and a
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long time ago I fell in love
with an APP called pocket, which you
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can save things too, and there's
save later now on almost every platform.
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And again this brings me back to
the early days of Josh actor and his
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development of delicious, which then was
sold to yeah, which was a big
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deal back back in the early days
of the web and all I do is
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mostly read headlines and then I'll save
them in pocket. Odds of me reading
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the article, I'd like to say
they're high. They're not that high.
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But what pocket is for me is
a receptacle of potential ideas. So now
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I don't have to have unique thoughts
or worry about what I'm coming up with.
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All I really have to do,
maybe on a daily basis, maybe
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multiple times a day, is look
at the things I've saved and say to
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myself, what do I think about
that topic? Again, I don't even
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have to necessarily even read the article, but I can have a perspective on
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that topic and I can tweak that
to fit my vertical I can tweak that
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to fit my my area of expertise. So, for example, I might
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see something in the media about what
a brand did during the Olympics and I
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might look at that and say,
well, I'm in B two B sales,
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so what is the question there?
Well, maybe I want to break
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down how the sales works in terms
of buying super bowl ads versus an Olympic
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ad, and maybe talk about values
or whether B Two b should have a
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play in that. To be used. There are so many angles from one
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headline that you can probably pull out
if you're truly a thought leader, and
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I think that that's the other aspect
of it is more often than not you're
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seeing people who are essentially faking it
till they make it, which I also
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don't have a huge issue with.
It's something that we all will try to
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do at the beginning. It's normal
in our careers. And again, what's
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The differentiators? I think I'd want
to know I was put myself in the
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brain of the event planner or a
potential customer. If this person is faking
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it till they make it, which
is fine, is there a level of
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quality? Because I don't want to
diminish someone who doesn't have experience or who's
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younger. I believe that every person
who has a mentor should have a mentor
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who's somebody who's still in college university
is they're going to provide you with a
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whole different perspective on how they use
technology, what they do, etcetera,
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etcetera. There are so many things
that we can do that creates that create
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real value, and it's back to
value. What's the value I'm creating?
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So if it's constantly me being in
places that are instagrammable or you walking around
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with my joke on on facebook or
instagram is whenever I see one of these
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pictures of the person who's like semi
pose with a coffee and a notebook and
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the whole thing, I'm always like, who's the photographer? It's not like
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a self here and listen. So
did you pay someone to do like a
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half day shoot or not to pop
the bubble or be a jerk? And
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Not at all. But again,
it's the things that why are we doing
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this? So if you're doing a
multi day photo shoots, that you have
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six months worth of visuals that add
value to the content you're creating, whether
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it's text, the images, audio, video, short form, long form,
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live prerecorded great smart, smart strategy, much better than using stock photography
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like I do. It's the framing
of it. And again, what are
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you bringing to it? I'm just
personally getting tired of like scrolling through the
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feeding going out. You're on stage, you're on stage or you know,
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my new joke with speakers is you
know I'm I'm the opening keynote at event
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and you see it's like, you
know, six people in chairs fifteen open
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chairs and I'm like, it looks
like a talk, doesn't look like a
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opening Keno, but we want to
use that language because it establishes something in
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the brain. Versus somebody WHO's more
sophisticated making a choice about it, seems
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like that person's is fake and not
really delivering, because in every component I
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don't see their unique thinking around what
they say is their domain of expertise.
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Yes, okay, I could go
down so many roads on this, mettre,
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I love what you just said to
two words pop right into my brain
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as you're giving that one is obviously, and you brought up value, but
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the second one was journalism, because
I think what makes your perspective unique and
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what can be a way to differentiate
is to think like a journalist, which
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is something you actually go on to
mention. There is something about being able
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to investigate and ask the right question
at the right time that unlocks something both
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in your personal content. So for
anyone listening to this on the marketing side,
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like get better at asking questions,
the better you get at asking questions
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and thinking your holistically, exactly like
the example you gave with questions, questions.
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Let's start with why or how no
question that can be answered with the
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s or now you don't want those
questions. Yes, and that's you can
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tell how curious you are depending on
how closed or open your questions are.
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Oftentimes uh. So I think there's
something to be said about being a journalist.
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That then actually informs how you add
value, because the more questions you're
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asking, you're gonna find new ways
to give value to your audience. Talk
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about how that's set you up for
maybe some success, but thinking like a
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journalist and how you would implore us
to do to do that as well.
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I mean it's my my natural state, it's where I started in my late
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teens professionally. So I was had
a passion for it and I always had
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a passion for questions and I always
had a passion for putting the content,
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which could be an individual who you're
interviewing or the subject, in the spotlight.
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Again, not making it about me. It's about the content, and
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then the content finds the audience and
the audience then connects to the person who
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created that content because they want more
of it. That was the cycle that
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I always saw. That doesn't,
that doesn't push aside the idea that many
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journalists have become celebrities. Absolutely,
we again cult the personality. We see
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it every day on TV, we
see it every day on on Youtube,
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there's no doubt. But if that, if that individual isn't really creating valuable
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content, it goes away really quick. And what you see at scale is
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even big youtubers like Mr Beasts or
Preston. If your kids, you start
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seeing this strange chase that they have
after these likes and follows. And why
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did that video not get pushed as
hard as this one? A journalist would
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would never think like that. A
journalist knows that there's always another story tomorrow
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and that, no matter how much
I believed in this story today or the
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development of it, or how much
how long it took, and I'm sure
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you've experienced this too, it is
often the intent that is somewhat innocuous that
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gets the most hits or lands.
I knew you where you were going with
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that as soon as you and it
really is true. Right, if we
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knew what would be viral, we
would only create that which would be viral.
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What you learned really quickly is that
viral is a result and the result
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isn't necessarily directly co related to the
effort or the personal value you assigned to
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it. Audiences are very peculiar,
they're very unique and the most important part
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is that they're very fleeting. So
you might think I have a hundred thousand
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subscribers, but you really don't.
You have a hundred thousand people that have
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agreed to allow you to sneak across
their screen at some point. They're not
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really the audience until they've fully consumed
what it is you've created, and I'm
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going to guess, like my platforms, that not everybody who's subscribed, like
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their following, is consuming everything.
They're floating in and out because there's a
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lot of things and sometimes it's just
time based, sometimes it's work based,
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sometimes it's content based. So what
you can do to make this more relevant
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from my perspective is three things.
One is make yourself, as the creator
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of the content, compelling enough that, if worst came towards someone has trust
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in you to still work through it, even if they don't like the next
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part, which is the content.
What is the topic and how does it
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resonate with me? And then the
third part is I'll call them guests,
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but they could be subject matter experts, that you're interviewing or trying to cover.
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So if I have somebody like a
Tom Peters or Susan Kane on my
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show, their fans will probably watch
or listen to the content because they know
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like and love Tom or Susan.
They may not now, someone may have
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never heard of Tom or Susan,
but they've heard of this idea of introverts
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being as relevant as extroverts and they
might think, well, my kids an
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introvert or I'm somewhat introverted. I
always thought that I have to break out
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of my shell, but now I'm
hearing this content from this person I never
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heard of, Susan Kane, who
wrote this book on introverts. So then
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the top, because what's drawing me
in appealing to the actual guests or subject
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matter expert and at the same time, if I'm doing my job well,
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I'm conducting and I'm bringing that topic
and that guest. So in a perfect
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world you want where someone loves you
as the host, they love the the
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guest or the or the subject matter
expert and they love the topic. But
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you want to be in a place, ideally, where at least you're not
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the factor for them leaving so then
you're playing against those two right the subject
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and the guest. And listen,
I know as someone who's done probably more
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podcasts than anyone, that you can't
get every a or B list guest out
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of the gates, but you could
always find an expert that people probably never
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heard of and should. And so
then you're really working heavy, not on
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their repertoire resume or social connections,
but the fact that they really are brilliant
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on the topic that they discuss.
So these are the things that we have
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to do as content creators to push
it forward. Now I say this in
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a world where, truthfully, someone
can say, I don't agree with you,
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that's a lot of work. I
just want to be famous and I'll
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do as much ridiculous things as possible
to get the clicks. It's a big,
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big world out there. That works
too, it will work too.
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Yeah, that's the thing is,
if this is it's I'm with you on
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the value side of things. We're
with you as as sweet fish as B
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two B growth, and I know
that many of the listeners are on that
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side. To where they're going.
Man, there's not enough time to just
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go after endless likes and and in
B two B, like specifically, let's
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just talk that for a second to
we're not chasing vanity metrics over here.
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I mean you can go that route
for a second, but you know,
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if you're trying to drive business results
in any meaningful way, your content has
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to add value to your audience or
you're just we're missing it. And hopefully
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we see that more broadly as well
with with thought leaders and and Um outside
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the space. But in B two
B. I know this, what you're
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saying really resonates and we'll be driven
home. I think. I didn't want
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to bring you here not to have
you give us some questions we could ask.
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So, if we were gonna start
to wrap this thing up, what
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I wanted to do is go Mitch, tell me before I hit published on
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my next post, like, what
are some questions I should be asking?
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What will put us back on track, to to promoting our ideas in a
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more healthy, more value centered way? Are there questions you call yourself back
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to? Yeah, but they're they're
questions about content. So I'll typically look
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at a piece and say, is
this more about me? Is there too
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much about me in here? That's
usually my first sign that I'm not gonna,
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you know, love this. Is
there a real through line here?
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What, ultimately, do I want
somebody to think when they read this?
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Because we can tangent and get to
the place where my personal opinion becomes someone's
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personal opinions and the comments and they're
missing the greater idea or concept. A
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great example of that is I recently
did a fairly long article about business travel,
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whether or not it's worth it to
continue to do and people kept piping
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in that Oh, you know,
I did this amount of legs and it
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wasn't so bad. There was just
a minor delay. I realized that they're
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probably reacting to the story that I
tell in the article, which isn't even
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about me, it's about someone else
as whether or not that the whole concept
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is true or not, whereas what
I was trying to do is break down
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the idea that if we are in
a recession, if there are supply chain
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issues, if oil is increasing,
if plane flying or just traveling general is
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much more expensive, which it is, and then, on top of that,
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if people are canceling because there's just
there's still covid believe it or not,
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at what point let a CFO and
CEO say I don't know if there's
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a real value in this at the
level of which it is, considering the
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bootstrapping we have to do. So
then those questions become is that idea very,
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very clear? Is My perspective different
on this in some way from what
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might be the general thinking about it, or is it in the way,
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like how is my wording on this? Is it unique or difference, something
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that might be a staple in someone's
brain after and then I'm thinking about out
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what can I say about this in
a short, concise way in social channels
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that might encourage someone to read a
thousand word piece, or connected to an
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hour long podcast where they may not
know the guest? So those are some
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of the things. And then when
it comes to the actual content in general,
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when I'm speaking to a subject matter
expert, I'm not trying to throw
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them for a loop. I'm not
trying to get them in that sixty minutes
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Gotcha. What I'm trying to do
is get them to show up and show
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their work, and I feel all
too often what's generally happening is a lot
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of these people are predominantly answering the
same questions. So I want to know
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different things about them, and that's
what I pushed for. Yeah, and
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this is so fun to to chat
with you on this topic because, one,
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I think it's valuable too. I
love your journalistic style and bringing that
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side of things. I think journalists
to make fantastic marketers. I run into
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that crossover pretty often actually, people
that study journalism. They went, Oh,
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well, I don't know if it's
gonna work out in that career path.
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So here I am in marketing now. And well, yeah, marketing
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is of you know, one of
the bigger functions of marketing is the stories
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we tell. And B two.
You know, B two B is no
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different from B to C in that
aspect of it is. The better stories
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you tell that the more anchored they
will become in people's minds. And whether
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you're in a highly regulated industry or
one that's very procurement driven, the ones
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who tell the better stories, that
become anchors, are the ones that get
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to show up. Yeah, and
so from a B two B perspective,
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it's really important that you think about
the stories. Now, what happens generally
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in the industry, and I'm generalizing
because there's a lot of Homogeney, this
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will this idea of that. Well, there's a best practice or there's a
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white paper that someone else did and
we should follow that roadmap. I actually
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think that the success we see and
B two B isn't something you can map
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out. I think more often than
not when we see success, it's the
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exception of the rule and it's not
something that you could map out to do,
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which means, which is a good
thing, by the way. It
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just means that you can tell your
own story in the unique way and find
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your own path to whatever audience there
is for you. Yeah. Well,
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thank you so much for breaking this
down. For those that want to go
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check out the full piece and read
it. How to promote your ideas and
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not look like a narcissist, Mitch
Joel, and you can find it over
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on Linkedin. I love that title. I appreciate that. I was laughing
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because I hadn't remembered what I called
it and I was like, I guess
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that's that works, and you can
always find things at six pixels dot com
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as well, and my stuff is
there too. Fantastic. Well, that
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is an easy way to connect.
Connect with him on Linkedin and check out
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the six pixels website. And Hey, if you're listening to this for the
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00:26:45.519 --> 00:26:48.880
first time and just checking out B
two B growth. We want to say
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00:26:48.880 --> 00:26:52.440
thanks for for being here and we're
wanting to have conversations that help fuel your
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00:26:52.480 --> 00:26:57.279
growth and your continued innovation new ways
of thinking. So never miss an episode
380
00:26:57.279 --> 00:27:02.640
by just following the podcast on your
favorite podcast player. And I'd love to
381
00:27:02.680 --> 00:27:07.559
connect with you too if you're wanting
to chat about marketing business life. Um,
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00:27:07.559 --> 00:27:11.240
pretty constant on Linkedin and would love
to chat with you over there.
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00:27:11.359 --> 00:27:15.880
Mitch. Thank you again for stopping
by the PODCAST. We really appreciate this
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00:27:15.039 --> 00:27:18.440
conversation. Times for Benji. Grace
seeing you and thanks for the conversation.