Transcript
WEBVTT
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Conversations from the front lines and marketing. This is be tob growth. Welcome
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into be to be growth. Today
I am joined by Emily mealyus. She
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is a fulfillment coach and CEO of
launch consulting. Emily, thank you for
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stopping by be to be growth.
Thank you so much for having me.
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I am really excited for this conversation. Yeah, it's going to be great.
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So let's jump in right here,
because when we were talking offline,
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you painted a picture for me that
I found very one insightful, because I
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know nothing about digging through a mountain. Let's let's start right there. So
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you don't really know about digging through
mountains or hills either, because you're not
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a tunnel builder, right. Yeah, we have desk jobs. Yeah,
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but I was doing I got myself
a little history lesson and through that,
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as I'm sure you're going to share, I found that it had actually has
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a whole lot to do with fulfillment
in the workplace. Right. So the
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picture that you painted for me is, and here's what I would have thought.
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If we're digging through a mount we're
digging through a hill to, let's
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say, we need a tunnel through
it. We're just going to have a
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team on one side, we're just
gonna go all the way through and then
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the tunnels done. But in reality, how they do it? Got A
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team on each side, they start
digging through in the actually meet in the
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middle. And so when it comes
to today's conversation we're going to talk about
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is fulfillment in the workplace, and
you see it as really that picture right.
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Two Sides. One side is the
business, one side is us as
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individuals, and if we want fulfilling
work it's going to take both teams kind
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of meeting in the middle. Is
that? Is that right? A hundred
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percent exactly. HMM. So what
I'd like to do, if you're cool
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with us, let's start on the
individual side and then we'll go over to
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the business side and we'll talk about
how they collide in the middle at the
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end of our conversation today. So
that sound good? That sounds great.
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Let's do it. Yeah, and
honestly, most people believe that the buck
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stops with them anyway. So it's
great that we're talking about the individual first,
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because research overwhelmingly tells us, and
actually that part surprised me a little
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bit, but people believe that at
the end of the day, they're fulfillment
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at work and then in life.
is their responsibility. And yes, I
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believe that the companies have a responsibility
there too, but it's got to start
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with us, so might as well
start there in the conversation as well.
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Okay, so I think we should
set the parameters right here up top,
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because when we say a word like
fulfillment or fulfilling work, all sorts of
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different images come to mind. So
what are you talking about when you say
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fulfillment and fulfilling work? Awesome question, because you're still right. So many
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people actually come to me and say, I just want to be more fulfilled,
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I just want more fulfillment. We
all have feelings around that word.
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We've all probably use that word.
It sounds good, but they're in life
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the rub right like how do we
pin it down? And that's why I
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think it eludes us so many times, is it's something we want, but
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how do you create something in your
life that you can't even quantify or define?
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So I am happy to share that
in my fifteen years of coaching and
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consulting and working with thousands of people
at all ages and stages of their life
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and career, I've identified the fulfillment
formula and it's as simple and hard as
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these three things. So fulfillment equals
alignment of your unique skills, passions and
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talents. And another way to think
about those three things are your what,
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your why and your how, and
I'm sure we're going to break those down
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a bit more in our conversation.
But a lack of fulfillment comes when we
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have a misalignment in one or more
of those three things. And I said
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that it's as simple and hard as
that, because we know that simple is
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not always easy. And if finding
alignment in those three things was easy,
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everybody would be fulfilled at work.
And I'm sure we're all familiar with the
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stats or have our own experiences where
that is not the case. So the
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good news is it's simple. The
tough news is this can be hard.
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But in today's conversation we're going to
talk about proven, simple, easy to
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follow strategies where you can and create
more fulfillment predictably consistently for yourself and then
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those around you. Yeah, isn't
a stat like I think it's like two
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thirds or something of the workforces disengaged
at work, actively disengaged. Yeah,
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and that stat comes from Gallop.
It's pretty dismal. I don't know that
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covid made it worse so much.
It just sobered us all up right,
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you know, it's covid really made
us all take stock of our lives and
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the way that I perceived the great
resignation is not actually that everybody just quit
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their jobs. They just quit the
unfulfilling jobs. HMM, and I think
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that's an exciting movement. But yeah, I mean the stats were ugly.
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Work is not fulfilling for a whole
lot of people. But what's encouraging to
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me and also challenging, I think, in a healthy but tough way,
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to companies is that people aren't accepting
it anymore. Yeah, they used to
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kind of say, okay, I'll
make up for it in my personal life,
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you know, I'll I don't work
to live or I don't live to
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work, I work to live,
and I think people reconciled with that pre
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covid. But it's a whole new
world in a lot of ways and I
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think those stats are no longer acceptable
to anyone. But I think that's encouraging
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because that means we're going to make
a movement in the right direction. Yeah,
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it feels like part of it is
definitely saying, okay, we're going
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to leave the unfulfilling jobs. The
other part of it that I'm interested to
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see flesh out over the next few
years is when you realized you could go
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somewhere else to make more money.
And if our definition internally is just that
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we need more money to feel successful, like whatever that definition of success is
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has US chasing certain things. So, and you see that as well,
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like success and fulfillment are not the
same thing. They are not the same
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thing, and I actually call that
the success trap, because for those who
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have experienced success and you worked hard
for it and you earned it and you
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get there and it's like really,
this is this, is it right?
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And it doesn't fill that hole that
we thought it would, at least not
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for very long. And I am
not saying that you have to give up
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success on the path to fulfillment.
In fact, most fulfilled people are also
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very successful because they found that alignment
between their unique skills, passions and talents
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and that makes them more productive,
that makes them high performers, that makes
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them contagious and attractive in the workforce
and to others and good leaders so I'm
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not against success, I'm just against
success as being your ultimate goal, because
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it's empty, it doesn't do what
it promises. And just to take this
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a step further, to distinguish between
how I define at least, success and
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fulfillment. Yeah, is that success
tends to be measured externally. Right,
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so it's the job title, the
square footage of your home, your car,
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the salary, for example, and
again, all fine things. I
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like those things. I want more
and nicer of those things, but if
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that's our end goal, it's external, it's very empty, doesn't fill US
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internally. Fulfillment is those wonderful internal
feelings of contentment alignment, piece joy,
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purpose, satisfaction, contribution. Right, and again, it's not an either
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or proposition, thank goodness, you
can have your cake and eat it too.
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Yeah, make sure that it's fulfillment
that you're going for, not just
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success, because success will let you
down every time. Okay, so we
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have these three buckets that I'm imagining. Skills, passions, talents. They're
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all necessary in this equation that you're
laying out. If I'm to pull one
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of those buckets away, fulfillment isn't
going to happen. So maybe break that
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down for us, how that works
and how you see it being skills,
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passions and talents. So this actually
lines up with some pretty deep geeky brain
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science which can into I love going
Geeky, but when your brain is firing
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right, so when we go from
sitting on the couch resting to purposeful action,
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to getting some kind of result,
whatever that result might be. It
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may be choosen where to go for
dinner, it might be solving a world
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crisis. So there's a process that
our brains go through, and almost entirely
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subconscious in fact. We tend not
to be aware of this process that's going
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on and lesser until there is road
blocks, and that's where where we feel
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stress and friction and unfulfillment and problems. But most of the time, and
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that's why they call it your state
of flow, right, it just flows,
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it just works. But there's dominoes
that must fall, and I call
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them Dominos because bend you. What
happens if the first domino doesn't fall?
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What happens to the other ones?
Oh yeah, they're going to stay standing
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as well. Then don't fall.
So it's not just that you tick the
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box as you got to take them
in the right order. The dominoes have
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to fall in the right order.
So the first thing that happens in your
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brain is the spark of motivation that
aligns with the affective part of your mind,
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and this is where our personality lies. Personally is a big word.
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A lot of people like to use
that one, talk about that one.
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But our values, are beliefs,
are emotions, are motivations. Again,
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this is your why, right.
So we can channel SIGNMON's neck here.
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Why we get out of bed in
the morning, why we take action in
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the first place. So that's the
spark starts the fire. Right. So
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there's no amount of talent or skill
in the world that can overcome a lack
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of caring right right. I know
for my Kiddos I might really care about
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them cleaning their room, but unless
they care about cleaning their room, not
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a lot of results start happening.
Right. There might be some cowersion there,
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but so we have to care first. However, I know there's a
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lot of things that I want to
do, I wish I could do,
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I prefer to do I want to
do and I don't get them done.
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So passions gets a lot of attention, but it's not enough. Because what
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happens in our brains? Once we
have that spark, then our brains allocate
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effort, they allocate mental energy.
In other words, we act on that
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feeling right because otherwise it just stays
in the feeling. It's a dream.
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To get a result, we must
take action. And this is the critical
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piece that almost everybody misses, which
is the coolest part of my job because
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I get to tell them about the
middle piece that they've had with them their
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whole lives but never knew about,
which is a topic for another conversation.
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But this aligns with something called cone
nation, or the conitive part of the
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mind, new vocab word, although
cool thing. It was the word of
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the day a couple weeks ago.
This is in the back occipital part of
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your brain, which actually happens to
be one of the earliest aspects of your
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brain to develops. It's very primitive
and instinctual and this is how your brain,
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my brain, says okay, now
that we care, here's how you
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allocate effort. Here is your most
natural, innate pattern for problem solving and
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getting results, and that pattern is
different for each person. So we might
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be motivated by and passionate about the
exact same things, and I have a
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feeling you and I actually have a
lot of those things in common, but
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the way we act on those is
different. Right, think about a colleague.
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Right, you might both be wanting
to get to the same amazing results
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with your team, but the way
you contribute to that path, the way
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that you make that happen, might
be very different from you in that colleague.
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And then the last thing that happens
in our brains is that we think
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about it. And this is the
cognitive part of our brains and this lines
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up with our thinking. So this
is your skills, experience, training,
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what you know, right, and
this is where we edit, we evaluate.
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So we might have the spark.
Our brains might be starting to take
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action and even now we might say, you know, I don't have the
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skills to do this, or maybe
this isn't the most appropriate thing to do
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right now, or maybe I don't
have the resources or for various reasons.
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Again, a domino might not fall. But assuming all three dominoes fall,
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that we satisfied an alignment with our
why, we've satisfied alignment with our how
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and we satisfied alignment with our what. That's how we get action and that
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feels like flow, which translates into
fulfillment. Interesting. So when someone comes
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to you and they go emily,
I feel like I'm missing one of these.
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So let's say it's you know,
I feel like I have some skills
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and some talents, but I'm lacking
the passion. Like, what is that
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conversation like, because I would venture
to guess there's quite a few people listening
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that go I check a couple of
these boxes and it's just one that I'm
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like, man, I really feel
like I'm lacking right here. Well,
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first off, if that's you,
don't beat yourself up about it, because
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fulfillment is is not like some destination
that we just arrive at and say,
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Ah, I'm fulfilled, I'm done
for life. Right, much like our
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physical health, to stay healthy,
we have to make daily good decisions and
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have daily good habits. Right,
health is something we have to work at.
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It's not something we just arrive at
and forget about. FULFILM it's really
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the same. You can be fulfilled
and then become unfulfilled and then become fulfilled
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again. Right. I think we've
all kind of experienced that. It's not
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this straight line and that requires us
to be our own best advocates. To
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go back to how we open this
conversation. For alignment, so making daily
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good decisions, daily good habits that
realign us back with our skills, passions
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and talents, and first in our
jobs, but also in our lives and
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relationships. So if that's you,
it's not like you messed up, it's
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just a life happened and it happens
to all of us, although, much
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like our health, if we neglect
it for a long period of time,
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we have a lat longer road to
get back to health right. We might
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have a whole lot more weight to
lose or exercising might be a bigger challenge.
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So if we keep it to those
daily realignments, it makes it life
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a lot easier, and same is
true for fulfillment. Secondly, it's awesome
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just to have a framework so that
you can identify what's going wrong. Right
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most people come to me they don't
know about these three parts of the mind.
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They don't know how to articulate specifically
what's breaking down. They just know
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things are broken and that's where they
get. I'm unfulfilled, I have no
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idea what to do and I don't
even know where to start. So just
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by going through those three components and
breaking it down as a diagnostic to which
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one or ones of these are out
of alignment is ninety percent of the battle.
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And I want it back up a
minute because, if you think about
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it, skills create confidence. When
we have the skills to do our job,
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we feel confident about doing our job. Passions lead to motivation. When
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we're passionate about our work and our
teams and our companies, we are motivated
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and engaged to perform and when we
can use our talents at work we have
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freedom to get results in our own
way. And that's another great way to
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ask your self the questions of where's
the breakdown happening? You know, do
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I have confidence to do my job, am I motivated to do my job,
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and do I have freedom to get
results in my own way? But
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the more specific you can get,
the better you're going to be at advocating
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for yourself and asking your team,
your employer and others to help you.
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Because just saying Hey, I'm unfulfilled, I need help, it's going to
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be a lot harder for others to
help you than to say, Hey,
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I've got a skills gap, I'm
not feeling really confident about what I know
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going into my job. I'm passionate, I feel like I'm on the right
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scene in the bus, but you
know, my job just changed a lot
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and I think I need to do
some training. Can you help me with
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that? That's a good ask.
That's where we get help. That's one
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of those micro adjustments along the way
where we can get greater alignment. I
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love the confidence, motivation freedom idea
because there's an old like journalist trick where
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you ask the person the same question
in four different ways so that, yeah,
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they're they're giving you like a different
answer or they're having to decide did
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I give the right answer the first
time? Or what you know? So
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you just keep asking the same question
slightly different, and I think you go
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internal with that and go okay,
let me ask myself some questions around skills,
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passions, talents and then I'm going
to come back to myself if I
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don't feel like I have the full
picture or the right answer quite yet,
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or it's it's not hitting perfect.
Okay, confidence motivation freedom, new way
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of frame in the question and I'm
sure it shakes out some different things.
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They're so okay, we have these
sort of like large scale these categories,
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breakdown for us what it looks like
the daily habit that you're mentioning there.
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What are the questions we're asking ourselves? What's that check in look like?
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Sure, okay, so let's go
one by one. So skills. If
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we feel like there's a skills gap, first off, that's an easy thing
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to solve. For No, most
motivated, high achieving individuals, you know,
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if you don't know it, go
learn it right and there's amazing resources
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out there now at our fingertips for
very little to sometimes no cost. Like
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you to me, skill share linkedin
learning. A lot of our companies offer
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inhouse training resources or they might even
reimburse you for doing training. So a
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little bit of tough love is there's
really no excuse at this point for a
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skills gap, although we need to
recognize that sometimes it's just as easy as
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that. Sometimes I think we over
blow what is something that could be solved
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by training, by because it's a
confidence thing, great, by making it
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something bigger or questioning like do I
deserve this? Did I make the wrong
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career choice? You know, am
I supposed to be here? And I
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get it. I mean I'm I've
made big at you know, I'm mountain
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out of a mole hill before,
but sometimes it's really just as simple as
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that, and it's a matter of
okay, where's the gap and how do
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I close it? And Ask your
employer for help with that or go get
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it on your own. I'm not
saying you got to necessarily go back and
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get another four year degree, but
there's just so many great resources out there
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to learn what you need. Okay, so that's that's that. An experience,
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of course, helps us with that
too. I will also say that,
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you know, growth only comes from
discomfort. So, you know,
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embracing that feeling of I've got a
skills gap, because that means you're just
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about to grow, because when you
close that gap you're going to be a
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better person on the other side and, of course, have more to offer.
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Okay. So if there's a motivations
gap, if it's a passions gap,
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that's when, first off, it
could be caused by two different things.
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One could be at work really asking
yourself, do I believe in in
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the work that I'm doing? Do
I see the impact of the work that
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I'm doing? And that's where we
can talk about from the company perspective.
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They can do a lot to help
people see that they matter, that they
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have importance, that every single person
in the company is contributing to some kind
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of impact. But hopefully every person
sees that their day in and day out
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is moving the needle somewhere. But
you know, do you know the mission,
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vision and values of your organization?
Do you agree with those things?
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If not, that's going to be
pretty tough. Are you struggling with interpersonal
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conflict at work? To have a
not conflict with your manager? No,
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those things have to be dealt with
or they will constantly be impediments to our
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fulfillment. But we got to think
outside of work too. Are you going
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through a divorce, a death in
the family, a tough time, mental
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health struggles? Maybe even good things? Maybe you just had a baby,
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maybe you just had a promotion,
you move cross country, but those things
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can be really disruptive and I think
sometimes again, more than we give them
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credit for. And here's the thing
about about passion that I think sometimes isn't
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isn't recognized. Is it APPS and
flows? You know, we're not a
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hundred percent passionate all the time and
what we are passionate about changes. So
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recognizing, you know what's exciting me
right now, and is my job and
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career and life in alignment with those
things that excite me right now and,
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if not, start dealing with those
things. And then, lastly, the
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talent piece or the freedom piece.
That happens when we feel like we're force
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fitting our efforts at work. HMM, if you feel like you have to
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turn yourself off and go through some
sort of motions, maybe by self expectations
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or outside expectations, to get your
job done, that's unsustainable. Not only
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is it inefficient and you're going to
be less productive for more effort, you
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will burn out because we're we're creating
so much friction in our brains that are
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our brains will say hey, I'm
not doing this anymore. And so if
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that's the case, if you feel
like, man, I got into this
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work because I'm so passionate about the
impact I'm making. I absolutely have the
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skills and confidence to do my job, but man, this role, this
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role just forces me to be somebody
I'm not, that's when you can start
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to consider maybe there is a way
to get more freedom. Can I get
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to the same results but do it
a different way? You know, have
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a conversation with your manager. Am
I expected to do this job this way
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because that's the way it's always been
done, or am I allowed to get
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the same results but in my own
way? Or consider task bartering. Now
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we're much more collaborative now than we've
ever been in the workplace. Maybe there
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are other people who love doing what
you hate to do and who hate doing
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what you love to do and are
natural APP right. So reimagining how those
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tasks are alumate allocated amongst the team. HMM. And then I I don't
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want to say worst case, but
you can also consider just an internal transfer.
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Now maybe you're on the right bus
but you'll landed in the wrong seat,
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and that's when you can talk to
your manager and employer about, Hey,
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I love it here, but I
think I can be a better contributor
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somewhere else. How can we find
a role that gives me more freedom to
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contribute in the way that comes as
actually for me? So all these come
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back to great, open, respectful, trusting conversations. Of course you have
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to have that kind of culture,
which is why companies coming to play with
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their part of things. But opening
up those conversations but there are solutions.
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These are things that we can solve
for. It's just a matter of again
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getting hyper specific about where those breakdowns
are happening, having open conversations and finding
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mutually beneficial solutions. So much good
there, and thank you for breaking that
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down for us. I want to
switch us over now to the company side,
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because you mentioned a few things that
the company can do sort of already
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baked in. Let's start with motivation, because that seems like the clear,
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clear cut one, at least in
my mind. I know all three.
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There's definitely aspects, but when a
company is I mean there's a litany of
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reasons why you would want your employees
to feel fulfilled. That works. We
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don't even need to break that down. But when they're thinking about these three,
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what can the company do to come
alongside its workers and go, okay,
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we want you to have motivation,
confidence, freedom, and let's start
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with motivation there, emily. Yeah, well, I like that you start
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there, because that's what's getting a
lot of attention. I would say those
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cultural components one hundred percent right.
The having a great motivating, inspiring,
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engaging culture and a great first step, which might sound obvious, but I
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would say a lot of people overlook
or take for granted is do you really
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have a compelling mission vision and Value
Statement? First, does it exists and
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secondly, is it just frames somewhere
in the lobby? Yeah, how's IT
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IN FRONT OF PEOPLE? I think
that's so key, right right, that
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it has to go beyond box checking. And nowadays nobody's even walking through the
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lobby because most of us are remote. So, you know, are you
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embracing it as a leadership? How
are you living that out? How does
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it relate to what you're doing at
every level in the company? So either
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making sure those exist or revisiting those
and then talking about those, living them
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out, translating them down through the
company, because that's one of the most
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significant things you can do from a
motivation perspective, also from the impact side.
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Share success stories, have clients come
and and give internal town halls and
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tell your employees hey, because of
what you did in that cubicle or at
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your desk at home, you know, this has meaning, this has purpose,
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this changed my life, or this
change just recognition programs. There's a
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lot of great technologies and software now
that you can implement to make sure that
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we're acknowledging and recognizing people. I've
had managers say and they're great people.
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So in no way is negatively motivated. But like hey, if I don't
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give them feedback, that means they're
good, doing a good job. Right.
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I only need to give feedback if
they're doing a bad job or we
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need to correct something. No,
humans need to hear great job. That
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was amazing, that was awesome and
here's why. Here's the impact it made.
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So making sure we're setting that mission, vision and values, that clear
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culture, making sure we're giving recognition, making clearly impact at all levels and
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then having a trusting, respectful culture. Psychological Safety, and there's a amazing
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book on this topic that called the
fearless organization, and that is the playbook
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of how to create an organization with
psychological safety. But those would be the
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three things. Go there first and
and frankly, that's going to cover most
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of your bases and and get everybody
engaged. But we know that. Actually
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I have a know of an organization
right now that has really high engagement.
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Their engagement survey scores look awesome,
but yet they also have high turnover.
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So just having motivation, just having
high engagement, just having belief, while
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so incredibly important, is not enough. We have to have the other two.
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So on that before we go to
the other two, because definitely,
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just like personally, we need all
three. Clearly, on the organization side
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we're going to need all three.
But something was coming to my head on
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the motivation side specifically, which is
that in our remote world now you can't
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rely on things being caught in the
same way, meaning you hear all the
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time like it's got to be caught, not taught, and we relied on
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oh well, we're all around each
other. So the culture of our organization
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is going to be it's going to
be caught by people automatically, whereas now
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you might see your whole company in
like one meeting a week where only a
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few people talk because it's on Zoom
and there's not enough interaction. So you
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have to be hyper intentional about the
ways that you're actually allowing people to know
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what is the culture of an organization, because I think a lot of people
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they're renegotiating what that even means.
If we're all remote, working from different
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places, how are you going to
have an organizational culture? And that's why
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this is such a hot button topic
right now both at Fort Departments right like
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on this podcast we're talking to marketing
teams, but then as organizations as well.
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So I love having to think about
and renegotiate like how are we actually
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going to get our mission across in
a fully remote environment? How are we
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going to actually allow people to catch
and be taught right, both together and
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and allow those things? One thing
I'll highlight from us at sweet fish.
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I think adding a winds channel to
your slack super hyper practical, but it
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allows for new team members to see
what matters to these people, like what
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are they celebrating consistently? Managers can
go in there, but anybody can go
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in there and add something that was
a win in their department, and seeing
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that type of stuff reinforces what matters
to us right now in our all hands.
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Having a time where we go over
our vision every week is another reinforcer
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of what Emily's talking about here.
So I just want to make some like
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hyper practical things for us as takeaways
before we go into these other two.
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Emily, sorry to jump in there
for a minute. Those are excellent examples
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and I actually have one more to
tack on. Something that my husband does
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with his division of the organization is
he takes a value percorder and he encourages
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he so he's a manager of managers, but he encourages his managers and their
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direct reports to talk about okay,
how, over this quarter, are we
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going to embody this value as a
team it, because sometimes it feels very
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disconnected, right, it feels like
something that the way higher ups decided and
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it's decreed down. But we want
to encourage everyone in the organization to first
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know what they are and, secondly, really internalize them for themselves and define
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what it means for them and to
decide how that translates into their role,
404
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into their team and and those are
great ways to do that. But you
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can't you can't just, you know, frame it on the wall and say,
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okay, we're good to go and
move on. Okay, so let's
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start around this conversation out. Let's
hit on confidence and freedom real quick,
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if you would perfect. Okay.
So, yeah, we want confident employees,
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right, that sounds pretty obvious.
But not to keep throwing out covid.
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I know we're kind of tired of
all talking about Covid, but covid
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changed a lot, obviously, but
for a lot of people. They might
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have the same job title as they
did pre covid but they might need totally
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different skills and capabilities to get their
job done these days, and we as
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employers need to recognize that it's part
of our responsibility to make sure that they
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have those training resources, that we
are helping them and developing their skills.
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And also, people are demanding growth
in their roles right not just to meet
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the job that they're in. People
want to grow their skills they can be
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in the next job. So what
does this look like? Well, any
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company can established for no cost of
mentorship program connect them up with somebody in
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your organization that can do knowledge sharing
but also, you know, shepherd them
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in their career trajectory. Also,
as I mentioned earlier in the conversation,
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you to me has a you to
me for business option. I mean all
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these resources. You can buy licenses
for your employees to use up, you
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could do reimbursement for tuition or for
you know, have a training budget are
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00:32:36.400 --> 00:32:40.839
it doesn't have to be massive,
but just allocating a little bit of money
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towards this and even giving your your
team members freedom to decide how they want
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to spend it would be huge in
helping them to feel more fulfilled. But
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it's a win win, because now
your employees are coming back with more confidence
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and capabilities to do their job well
and hopefully prepare for the next job.
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For for marketing leaders listening to this
and for marketing departments. Let's just this.
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This is why I want to have
emily on, because a lot of
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what we're talking about is tactical and
it's it's what happened on your last campaign
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00:33:13.839 --> 00:33:16.000
whatever. We need to zoom out
every once in a while and and think
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about fulfillment. So, emily,
thank you for challenging us to think about
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00:33:20.440 --> 00:33:24.000
it, both personally and and as
organizations, because now we're right here in
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00:33:24.039 --> 00:33:29.960
the center, right where we've hit
that fulfillment space. Any sort of final
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00:33:30.079 --> 00:33:34.160
challenge to our audience, maybe speaking
to both individuals and businesses when it comes
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to what fulfillment is at work and
how we should maybe move forward from this
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00:33:37.400 --> 00:33:40.480
episode? Well, I want to
make sure we capture that freedom piece.
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00:33:40.759 --> 00:33:44.720
Yeah, right, the talent piece, and that's the part that's almost always
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00:33:44.720 --> 00:33:46.880
overlooked. I mean, if we
think about our hiring process, we hire
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00:33:46.920 --> 00:33:50.279
them for skills. We look at
their resume and say, okay, Yep,
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they have the experience, background,
training degrees to do the job here.
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00:33:52.960 --> 00:33:55.519
But we all know the smartest person
is not always the most successful.
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00:33:57.079 --> 00:34:00.119
Not sure. Yeah, field,
we get to know them in the interview
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00:34:00.119 --> 00:34:04.279
process. Oh, I like this
person, I resonate with them, they
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00:34:04.400 --> 00:34:06.960
drive with our culture. I think
they'd fit in here. They share our
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00:34:06.960 --> 00:34:09.920
mission, vision and values. Okay, let's hire them. Wait a minute,
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00:34:12.119 --> 00:34:15.039
do not pass go yet, because
we have to think about that third
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00:34:15.119 --> 00:34:20.400
piece. Are we putting people in
roles that give them freedom to get to
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00:34:20.480 --> 00:34:24.280
results in their own way? And
I actually work with companies to use assessments
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00:34:24.320 --> 00:34:28.519
where we don't have to guess on
what that is. We can actually scientifically
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00:34:28.559 --> 00:34:34.199
coordinate that that matchup and make sure
that we are reliably putting people into the
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00:34:34.280 --> 00:34:38.119
right roles. But for those team
members that you've already hired or, if
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00:34:38.199 --> 00:34:42.559
you know, for leaders of teams, one of the easiest ways to give
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00:34:42.599 --> 00:34:50.920
people freedom is to paint success and
back up, get really, really clear
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00:34:50.960 --> 00:34:58.519
on the result, be a results
focused manager and then back off. You
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00:34:58.519 --> 00:35:01.440
know, we don't have to dictate
how each and every team member gets to
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00:35:01.480 --> 00:35:07.519
that result and in fact it's not
even helpful for everybody to get there the
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00:35:07.559 --> 00:35:12.280
same way and that that Harkens back
to the educational system, where there's one
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00:35:12.400 --> 00:35:15.519
right way and as a result,
eighty percent of kids feel stress a little
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00:35:15.599 --> 00:35:20.119
or a lot every day in school, because human beings aren't created like that.
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00:35:20.400 --> 00:35:22.960
So we have to be careful that
we're aware of our own biases as
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00:35:23.000 --> 00:35:27.840
managers to do it our way right. This has been successful for me,
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00:35:27.880 --> 00:35:30.079
so you should do it that way. To keep that in check. Reflect
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00:35:30.159 --> 00:35:35.360
on that. We need to allow
for operational diversity, a lot of different
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00:35:35.360 --> 00:35:38.960
people having freedom to get at that
result in different ways, but just being
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00:35:39.079 --> 00:35:47.039
so clear on the result and success
allows for that freedom naturally to follow through.
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00:35:47.360 --> 00:35:51.679
Hmm, I love that. Well, we've hit on a lot here.
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00:35:51.679 --> 00:35:54.159
Skills, passions, talents. Another
way to think about it confidence,
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00:35:54.239 --> 00:36:00.320
motivation, freedom for individuals. Harketing
back to the very beginning of this conversation,
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00:36:00.400 --> 00:36:04.679
right, we're going to take agency, which most of us are doing
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00:36:04.679 --> 00:36:07.679
for our career, for our fulfillment
in work. We have personal agency,
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00:36:07.760 --> 00:36:10.679
so we own that side. Then, obviously, as leaders we want to
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00:36:10.719 --> 00:36:14.960
create the best environment for people to
thrive, for them to be fulfilled.
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00:36:15.000 --> 00:36:20.079
It has business implications that in massive
benefits and so we're thinking that way.
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00:36:20.119 --> 00:36:23.000
To leaving this episode, emily,
it's been fantastic to get to chat with
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00:36:23.039 --> 00:36:25.599
you here. People are going to
want to stay connected to you in the
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00:36:25.599 --> 00:36:29.679
work you're doing. So how can
people do that? Awesome. So if
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00:36:29.719 --> 00:36:34.280
you're that high achieving professional who wants
more fulfillment and your career in life,
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00:36:34.320 --> 00:36:37.119
definitely connect with me on Linkedin,
and also you can visit my website,
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00:36:37.159 --> 00:36:42.400
emily meliascom. Would love to continue
the conversation with you there. I have
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00:36:42.440 --> 00:36:45.320
a free training on the fulfillment formula. So if you want a rehash of
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00:36:45.360 --> 00:36:49.519
this, go ahead check it out
there. And then, if you're that
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00:36:49.719 --> 00:36:53.239
business leader who is committed to creating
a fulfilling workplace, not just because it's
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00:36:53.239 --> 00:36:57.320
the right thing to do but it's
good for business, check US out at
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00:36:57.400 --> 00:37:01.679
launch consulting DOT ioh and I hope
to see you there. Thank you so
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00:37:01.840 --> 00:37:06.880
much for for being on be tob
growth today, emily. It was a
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00:37:06.880 --> 00:37:09.880
blast. Thanks so much. I
love talking about fulfillment and here's to everyone's
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00:37:09.880 --> 00:37:15.400
fulfillment of those listening yeah, absolutely
so. We're always having conversations like this
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00:37:15.480 --> 00:37:19.960
here on B tob growth, insightful
ones. Things that are hopefully going to
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00:37:20.000 --> 00:37:22.360
help you feel your growth and your
innovation. If you've yet to subscribe to
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00:37:22.400 --> 00:37:25.639
the podcast, you can do that
right now. Wherever you're listening to this,
494
00:37:25.679 --> 00:37:30.679
you can connect with me on Linkedin
as well. We're always talk about
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00:37:30.679 --> 00:37:35.199
marketing business life over there and would
love to hear from you. Keep doing
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00:37:35.239 --> 00:37:50.639
work that matters. Will be back
real soon with another episode. We're always
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00:37:50.679 --> 00:37:53.719
excited to have conversations with leaders on
the front lines of marketing. If there's
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00:37:53.719 --> 00:37:58.440
a marketing director or a chief marketing
officer that you think we need to have
499
00:37:58.519 --> 00:38:01.800
on the show, reach out email
me, ben dot block at Sweet Fish
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00:38:01.840 --> 00:38:05.599
Mediacom. I look forward to hearing
from you.