Transcript
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Yeah,
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welcome back to PDB Growth. I'm dan
Sanchez with Sweet fish Media and today
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I'm here with Grant Butler, who is the
director and founder of the editor
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group as well as the author of think,
Right grow. Grant, welcome to the show.
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Thank you dan. Thank you for the
invitation. It's always a pleasure to
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speak with authors, especially after
I've been able to have the chance to
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read one of their books and I did have
the chance to read grants book on
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thought leadership. And as part of this
series we're doing on thought
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leadership. I love to be able to talk
to people who have spent a lot of time
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thinking and wrestling and working with
the subject matter themselves and even
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better if they've actually written a
book on the topic because they've had
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to think and wrestle with it just that
much more. And Grant wrote a wonderful
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book. In fact, it's probably one of the
most concise and well written books on
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thought leadership that I've read so
far, of course with being um founder of
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a company called The Editor Group, you
can kind of tell what I like. He's a
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writer, a very wonderful writer. So
Grant I wanted to kick off our
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interview with just your thoughts on
how you define thought leadership.
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There's a lot of different definitions
out there. There's a lot of people that
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would even say that thought leadership
kind of cringe. E it's a buzz word,
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it's it's a passing fad. So how do you
define thought leadership? And would
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you say it's more than just a passing
fad? Or is it something that has more
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of a staying power? Well, thank you for
the comment on the book to start with
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it. Um it's actually if you're trying
to write a book about writing, you
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become acutely aware of the writing. So
it took a lot longer than I thought it
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might thought leadership. I definitely
don't think it's a fad. I think if you
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look at professional services and
technology, they have always sold using
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thought leadership. I think where it's
got a lot more interest in the last few
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years has been around content marketing
and things like this. Tickles and
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advice articles and so forth, picking
up on a lot of what law firms,
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engineering firms and big tech
companies and finance groups have known
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for a long time. But in terms of a
definition, uh it was originally used
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by a guy called Joel Kurtzman to
describe the big management thinkers
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like Charles, handy and paul paul Romer
and so forth. And he was just looking
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for a term that was kind of combined
the idea of people who think and then
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also offer those ideas out to others in
a way that has a leadership dimension.
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But in terms of the book and the
definition I use, it's really about
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offering ideas that helps solve
somebody else's problem or point out an
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opportunity. And when you look at it
that way, it's not that far away from
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journalism, journalism, you know,
pretty much every article pointing out
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a threat or an opportunity. Uh Thought
leadership is much the same. So what
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separates thought leadership from
journalism then, is that that it's more
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focused on a specific market, doesn't
have a business interest behind it.
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You're typically looking to change the
world in some way or ask or with, you
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know, the recipient, the reader to make
a change. Journalism reports on the
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past, right? It's news, It's something
that's happened. Thought leadership
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should be forward looking. Uh So their
recommendations for things for other
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people to do, that's kind of a unique
definition of thought leadership. And
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it really opens up the whole gamut
there. And I'm trying to think through
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the implications of that. If journalism
is reporting on the past and thought
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leadership is essentially it's not
reporting on the future because that
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would be like prophecy, right? But it's
essentially trying to write the future
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and persuade people love of a specific
future that it has, it goes way beyond
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business. It's starting to come into
the realm of like, I don't know, it
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kind of reminds me of like ted talks,
right ideas on the future we're sharing.
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So I guess all all TX talks would
essentially be thought leadership. Yeah.
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I mean if you think about the
leadership as a genre, you've got ted
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talks, you've got books, you've got
political articles, all the big
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columnists and so forth. And if you
think about something like Covid or
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climate change, you're seeing a lot of
this discussion at the moment. I
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thought one good example we could talk
about is thomas prio the guy who wrote
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The Hammer and The Dance and put it up
on medium. So you had all these global
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medical experts talking about Covid and
so forth. But he did a wonderful thing,
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which was published a lot of data in a
very digestible way using fantastic
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diagrams and so forth, and then offer a
kind of a path forward. So he, on the
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one hand looks backwards and he
describes something and that's a bit
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like news. But then he says, well, you
know, if we understand all of that,
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What's the strategy going forwards and
any offers this the hammer, the hammer
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down on COVID and then the dance where
you learn to live with it. Uh and that
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metaphor, you know, has probably had
more impact from one guy who's just
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doing business development for online
learning platform uh, than the World
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Health Organization and all these other
groups. I mean it's been downloaded
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north millions of times translated into
37 languages and so forth. So it's that
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sort of idea to well educated guessing.
So you had a unique idea. He put it out
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into the world and influenced millions
of people through the written piece.
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I'm sure there was a number of people
that were critiquing it or or taking an
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opposite stance from it. But still he
had an idea and a view of the world and
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published it for published it to the
kind of change uh how people are
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viewing Covid. Yeah. And I'm sure we'll
get into talking about how
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organizations do this. But there was
two other important ingredients or
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three really. One, he was brave enough
to go out there too, he was articulate,
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but three that business he was working
for, let him gave him permission to
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just publish something enormous on a
topic that had nothing to do with them.
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But that's kind of that oblique nature
of a lot of these, you know, uh
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effective Felicia campaigns is actually
really key part of it. Get out there,
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say something interesting and then
gradually bring the conversation back
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to something you're actually selling.
So which leads me to ask like, can
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anybody become a thought later, anybody
in a company, anybody on their own? Can
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anybody submit that leadership ideas
and do so with I don't know, can
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anybody do it? Well, yeah, I think the
question here is where you set the bar
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and so sure you've got these global
thinkers, you know, your Nouriel
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Roubini knees and so forth, and your
gates and Elon musk and so on. So Tony
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Robbins, right? You think there's this
level of mega thought leader, they're a
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pretty unique package, you know, their
charismatic, they're articulate,
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they're smart, they're well informed,
you know, they've got a platform, but a
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lot of what we're talking about and B
two B, you know, it's just about
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offering decent advice that
demonstrates their expertise to your
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customers and lots of people can do
that. And I guess the other thing is
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you have individual rock stars, these
big thought leaders or even in a small
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organization and individual that's
really a good thinker and speaker and
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so forth. But you also have
organizations that publish thought
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leadership, so you can do this in teams,
you know, you can do it at a small
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level. One of my favorite example is I
was looking at whether to put in a
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fiberglass swimming pool or a concrete
swimming pool and if you go on and
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google fiber glass versus concrete, the
top hits and the content marketers will
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notice, but the top hits come up for
the people that are published. The best
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advice about whether you put in a
fiberglass, Circumpolar, Capri one and
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it is not fantastic writing, but the
number one ranking story is, you know,
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some small business in Missouri kind of
thing with a really awesome explanation
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of this debate. So yeah, so anyone can
do it and you know, people might do it
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at different levels, but if you're a
small law firm you just want to win a
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few clients, you can put some basic
thought leadership out there and it's
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gonna probably do more than not putting
something out there. So it's
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interesting would you consider all
content marketing to be thought
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leadership? Where do you draw the line
there? Well, yeah, this is where you
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start to get into the intellectual
snobbery. So really and I'm conscious
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this podcast is better be. So there's a
lot of stuff getting turned out under
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the content marketing label that isn't
really All that credible, isn't really
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terribly well researched uh and so on.
So it might get somebody to buy a
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swimming pool, but it probably won't
get them to put in a $50 million it
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system or switch their entire back end
of their banking system to some new
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platform that they're going to stick
with for 20 years. So I think the ideas
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are right, but a lot of the execution
is pretty vague, pretty high p and
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wouldn't really cut it in the serious
and to be to be. And because an agency
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that's where we tend to play, we tend
to do 50 page research backed reports
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for before consulting firms, top tech
firms, these sort of guys. So but it's
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all it's all in the genre. The main
thing isn't advocating an idea, is
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offering somebody a solution to a
problem. And is it soft sell? I mean
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that's the other big thing about for
Leadership. It shouldn't be explicitly
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selling something because that's just
marketing and that's, you know,
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brochures websites for that material,
which is fine as well, but it's not
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what we might call for Leadership
Market. Sure. Put a hypothetical and
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see if we can still call Thought
leadership as a marketer for a Bdb
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podcasting agency. I could write a blog
post about microphones, I think that's
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probably a little bit too broad for us,
but I've had enough customers ask about
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what microphone they should use enough
times that I'm like, I could probably,
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you know, by four or five mics. Popular
mix kind of do a review of them, audit
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them. Maybe not a super in depth
analysis. But then published a blog
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post about my thoughts, my top
recommendation and like you have more
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budget by this one, but otherwise this
one works well. That would still be a
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good piece of content. It's useful for
customers. I might even be able to
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write it well enough that it gets
ranked on google. Would that still be
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thought leadership content? So the
thought leadership, if you put an
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opinion behind it, uh you look at all
those microphones and then you've
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offered somebody your view of the best
one. And whereas if you just wrote a
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dry piece about five microphones and
their features, then it would sort of
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be used. You say that that's kind of
the line. But it's a perfect example,
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you know, and it's a good all this the
leadership so starts conversations, it
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captures attention by publishing on
something that people care about. And
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then, you know, it gets them into your
funnel, you might say, you know, and
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then you can sort of segue way across
to well why are you looking for a
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microphone? You know, you want to do a
podcast, we might go to help you. So
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it's for me, are you hearing you say
it's it's bringing a point of view
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that's unique to you. Um and as well
researched and well informed is thought
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leadership marketing essentially. Uh
it's the leadership you can use in
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marketing. Yeah, like there's two
concepts there, but a lot of what we
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write call points of view and a lot of
detention inside organizations is
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there's a lot of experts, but not
everyone wants to have a point of view,
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you know? And so because, like, say
lawyers, they will be have a high level
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of expertise about a topic, but they
won't tend to want to state a position
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that I sort of want to say. Well on the
one hand, this and on the other hand,
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that and you know, whereas the thought
leaders need to be a bit braver and
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pick a line like, you know, think about
ai at the moment ai and ethics, you
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know, is it solvable or is it
inherently problematic? You know, And
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if I'm a thought leader out there on
that topic, I've sort of got a positive
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or negative on it. Hey, everybody Logan
with sweet fish here. If you've been
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listening to the show for a while, you
know, we're big proponents of putting
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out original organic content on
linkedin. But one thing that's always
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been a struggle for a team like ours is
to easily track the reach of that
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linkedin content. That's why I was
really excited when I heard about
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Shield the other day from a connection
on you guessed it linked in since our
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team started using Shield, I've loved
how it's led us easily track and
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analyze the performance of Arlington
content without having to manually log
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it ourselves. It automatically creates
reports and generate some dashboards
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that are incredibly useful to see
things like what contents been
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performing the best and what days of
the week are we getting the most
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engagement and our average views per
post. I highly suggest you guys check
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out this tool. If you're putting out
content on linked in and if you're not,
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you should be. It's been a game changer
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promo code is B. The number to be
growth. All one word. All right, let's
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get back to the show. I have heard
David baker say that good, that leaders
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often bifurcating like they're going to
go and pick a position on any number of
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topics are the topics that they're an
expert in. So it certainly lines up
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with what I've heard others say about
that before. What are some of the
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qualities that you think good thought
leaders have? Like if somebody were
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aspiring to be a thought leader that
they could kind of check themselves
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against or to become better at becoming
a thought leader, what are those
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qualities that you think are most
important? Yeah, I think I think for
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the individual, I think the first big
one is just being wrapped up in the
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debate. You know, that you're
interested that there's a topic you've
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got expertise on and that you're
engaged with. So you are reading
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articles on it, you're going to
conferences, you're listening to
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podcasts. So I think, you know, start
with the idea is is there even a topic
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you would regard yourself as having an
above average understanding of and an
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ability to move forward as a field? And
so that's that's both interest in
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knowledge, but it's also passion, you
know, uh before the topic. Uh and then
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I think the other side of it is this
communication part, you know, are you
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somebody who's happy to get out there
and communicating on the topic? And you
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know, can you write well, can you speak
well? Uh, you know, or is there another
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forum? I mean, some people are just
fantastic researchers, they put a lot
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of good material together and then
other people, you know, kind of polish
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that up and take it out, but I think
those are the sort of starting points,
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but um, and then in the book is, you
know, you've noted there's these other
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characteristics, I mean, so some
thought leaders will be a bit like your
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academic, you know, a bit like the
university figure, you know, solitary,
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often a bit difficult, opinionated and
so on. You don't, you don't sort of
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have to be, but it helps if you think
about Malcolm Gladwell, you know, he's
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not selling anything of it in his books
and talking most of the time, but
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here's a good example of a thought
leader, You know, you don't think of
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Malcolm Gladwell and band right? And
team. It's just Malcolm Gladwell and
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he's got these ideas he researches and
he's most most in the debate and
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communication well. And he offers
advice, right? You know what we call
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kind of actionable insights. But yeah,
I think those are a lot of things. I'll
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let you ask another question
necessarily. I guess it would depend
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highly on like what your market is
right on what the good qualities would
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be. As you were talking, I was like,
man, if it if you were in the academia
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world then your credentials are
probably gonna matter. But if you're in
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the business world they care a little
bit less about credentials. And
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probably at least I've pulled my small
following on linkedin and they've told
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me that experience probably matters
more than anything. So I guess the
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qualities might shift around from time
to time as you're working with
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customers and clients. Uh, do you find
you might size up the quality is
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differently depending on what industry
they're in? Yeah. And also what are
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they looking to comment on? So if
you've got somebody who's, uh, I read a
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fantastic piece about by a family
lawyer about the impact of Covid on
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families and the legal implications.
You know, you can picture people can't
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swap the kids every week because the
Covid and so on and so a family lawyer
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can do a, they can be a really low key
person. Just published a really nice
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little blog about the issues and some
solutions and so forth. So the bar is
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not super high there and they just need
credibility in that area. At the other
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end of the spectrum, you get your Elon
musk sort of figures and they they've
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got enormous credibility in one field,
like electric cars, uh battery
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technology and so on. But now he's off
being a crypto thought leader or a
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disaster depending how you, but people
are only listening to him on crypto
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because of his credibility from Paypal
and from Tesla. Okay. So he kind of
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Bill Gates is the same, right? Bill
Gates is out there talking on climate
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change, but his credibility comes from
I. T. And business success. So if you
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think about that you is a nice analogy
in the book, but it talks about this
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kind of tea concept that the deeper
your credibility in one field and it
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almost doesn't really matter what it is.
The further the world will let you
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extend out along the branches of the T.
Um, and listen to you and all sorts of
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other topics. A bit like the
Kardashians offering advice on fashion,
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right? You know, it's sort of, you
start somewhere when you extend out and
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the bigger that core credibility of the
further you can extend out, there's
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certainly an impact of celebrity, right?
If you're a celebrity of any kind with
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no expertise, like, like Shaquille
O'neal could just say by these shoes,
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um, and maybe he's an expert in
basketball, but if he sees drink, drink
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sprite or whatever, people are just
going to go to it because they're a fan.
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Actually, no, Shaquille O'neal has been
working hard on his owns lots of
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businesses, but he's not really known
as a business thinkers still. And I
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think there's something to be said for
people who have expertise and lots of
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fields, right? Like Ellen started with
Paypal. So he got his, like Silicon
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Valley chip on his shoulder because he
had to exit, right? But then started
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electric cars and then did one of the
most successful consumer run space
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companies, right? And in the boring
company and he just kept adding these
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really daring endeavors and they
somehow were all successful, which is
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highly, highly was unlikely, right? I
guess that's why they kind of listen to
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him on all these other subjects too.
Yeah. But in terms of celebrity and
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businesses, I mean this is the kind of
the running joke where actors are
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always solving world peace, right? You
know, because they've Angeline Jolie or
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whatever, you know, uh they're out
there but but businesses can leverage
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that celebrity unload those people up
with their ideas. So you see that a lot
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so big business might have an idea
about transforming to net zero and so
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forth and but they need a matt Damon or
someone George Clooney or whatever to
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come and deliver that for them. So you
kind of as a marketer, you sort of look
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at the idea and then you look at the
channels and then you look at the
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presenter and in some cases you can
find that internally, and in other
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cases you can develop the idea
internally, but you kind of need
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somebody else to take it out and you're
going to leverage their celebrity to uh
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to do that. So when we were working
with customers and let's say it's a B2B
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company and they have like an internal
subject matter expert, maybe multiple
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subject matter experts. And they want
to start walking down the path of
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helping the subject matter experts to
develop thought leadership uh maybe
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even become in some ways the face of
the company. What's a first couple of
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steps you would recommend B two B
marketers to take to help them walk
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their smes through that process? I
think the first thing is run around the
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building and if anyone's in buildings
anymore and just do a bit of an audit,
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you know, who are are experts and not
just experts, but people with these
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progressive sort of ideas, you know,
and and look beyond the executive ranks.
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Big organizations tend to have these
public spokespeople that they're not
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always the thought leaders, you know,
they're often going to be the more
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solitary bookish figure you don't hear
from much, but it actually got cause
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some ideas. So you sort of internally
with what fly and then also have a look
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at your brand topics, you know, and
then look at the real world what topics
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are under discussion. Uh So you might
be an engineering firm, you work out
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which engineers know anything, you work
out that the world wants to talk about
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climate change, and then you start
trying to marry those two are, you know,
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so which of my experts, could actually
comment on zero sort of topics, and
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then you'll be studying conversation
with them, and you're probably doing a
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bit of a kind of literature review or
market review, because this is a bit
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like journalism, where the story is
always running, so you're always trying
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to work out where the story is up to.
And so if we step into this debate,
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what are we going to add? You know, And
the really biggest thing is what
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questions our audience asking, you know,
what do people care about or what
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problems are they having? Or what
opportunities? You know, might they
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have in front of them right now that we
could answer. And if you start with
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those questions and then, you know,
overlay it back against those other
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topics, it will hopefully come together
pretty quickly because your sme will
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say yes, I can, I can offer you five
fantastic answers to that question. And
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then it just becomes a question of how
you publish those out. Yeah. So what
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I'm hearing you saying is that first
you gotta find your experts, do the run
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around the building top, find your
topics of expertise, find that, and
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then once you kind of have, like, a row
of all the things you could speak to
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you from your subject matter experts or
your executives from from within your
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company, finding correlation between
what topics are trending out in your
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industry, going and listening to the
conversations on twitter, the kinds of
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questions they're asking your pipeline,
um and the kinds of questions are
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asking in general, um in the space and
maybe they're asking them in
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conferences or whatever the trending
topics are, and trying to find overlap
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between those two, right between the
things you can speak to, the things
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that are out in the world and the last
part is finding where you can play a
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part in the story, which was kind of
interesting being able to project where
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the story is going and how you can
insert yourself into it since it's
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running there. And that's kind of a
unique idea most people are playing are
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retroactive, so trying to think ahead
of where this is going to be going,
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knowing that, you know, it takes a
little bit of time to get your opinion
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on an interview and publish it and
actually take time for the, even after
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you publish it, you know, letting it
matriculate out there for it to be time.
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Well, you do have to be thinking ahead.
So I imagine that could be somewhat
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difficult to figure out where things
are going to go. Um Is there anything
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you do to help people like identify
where a story might trend? Do you have
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questions you ask them about how they
can predict where an idea should go?
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Yeah, I think if you're dealing with
those experts in a field, they can
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usually tell you pretty quickly where
things are up to and from a business
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point of view, you don't have to be
right at the bleeding edge. We worked
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on a decade ago, we worked on a report
about digital transformation and I've
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already been an internet reporter, you
know, uh for five years and 5 10 years.
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And this large organization wanted to
do a big report about this internet
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thing that's going to have a huge
impact. and this is like about 2000 and
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10 were like, yeah, people are pretty
aware of that and they're like, well
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actually our client base isn't, You
know, and so we put together this an
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enormous report that was, you know, I
hate the Internet is going to change
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your business in 2010 and it got
phenomenal pickup because they actually,
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even though the debate amongst the
experts and so forth wasn't all that
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hot and it always been had in 1999.
Business community was only really just
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kind of waking up And they put this
report out, had a huge impact, started
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a whole pile of conversations and it's
driven 10 years of work digital
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transformation projects in the big end
of town ever since then. So, um, so
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anyway, there's a, there's a few kind
of comments within that one. Talk to
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your experts. They'll know where the
debate is, but think about where your
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markets up to two and how far ahead do
you really need to be? You know,
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because it might be okay to sort of
just putting out something decent on a
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topic people still care about. But
there's a few other things to keep in
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mind. There is that idea of being
timely. It works well if you're well
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informed on the topic all the time, and
then you can pounce on those times when
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things come up. So, for instance, if
you've got your smes, you've got your
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style of articles, you've got your
messaging or sorted, and you're talking
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to big, big websites and media outlets
and so forth. When something happens,
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You want them to get in touch and say,
look, give me a 600 word column by
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tomorrow and we can use it, give it to
me the day after and I can't use it. So
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if you're all locked and loaded in the
background and ready to go, then you're,
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you can publish something really
quickly and you can jump on those
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debates. So were a lot of big
organizations fail is they work out
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their sweet spot, but they're just way
too slow, you know, to be in the debate.
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And by the time the thing is published
and signed off by six layers of
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corporate vice president, everyone's
moved on really fast. So, but the other
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thing is to look at what I probably
call differentiation and risk. So as
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you're doing an analysis where do we
want to play and so forth? You know, is
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it going to lead to a differentiated or
interesting position? You know, if you
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go out on a topic who's going to notice
and will be picked up beyond your email
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list and then the other one is risk. So
big organizations have got deep pockets
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and so forth and they don't always want
to take too much risk. So they might
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know all about a topic because they're
knee deep in it, but it's the last
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thing they want to talk about in public.
And so sometimes they've got to find a
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thought leadership topic that's a bleak
to their main concern. So they might
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day in day out there doing high
technology over here. But what they
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talk about in public is corporate
sustainability or, you know, gender
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equality in the workplace or you know,
and you see that quite successfully
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because it doesn't risk the core
business. So the thought leadership
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stuff can percolate away, start
conversations, build the brand without
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touching the 3rd 3rd wire of the thing
is that the core business cares about
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day in day out and we'll keep closing
down. Makes a lot of sense. Is there
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anything else our audience should know
about thought leadership that is around
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a question that maybe haven't asked
before, but you have run into a lot of
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businesses as if you worked on this
with them. I think one thing is to
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think about the path, right? So you
want to go out on a topic that's of
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interest and you're going to get
noticed on and then you've got the
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credibility or the talent to pursue.
But from a marketing point of view,
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you're trying to start a conversation
that goes somewhere towards a certain
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sales conversation. So I say if you
take that example of talking a lot
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about gender equality, does that
ultimately feed into sales? You know,
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what can you kind of map that pathway?
And I think it would be wonderful.
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There's lots of big organizations just
published on stuff because they cared
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about it. But you know, from a
commercial point of view, you should be
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able to track it through. So Atlassian
is a big Australian technology
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companies, big in the US, they are
talking a lot about working from home
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me and that this is permanent, and this
is new world of work and so forth. And
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they are quite a radical organization.
They are doing quite radical things, so
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they're interesting and they're not
just thought leaders, their activity
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leaders, but it fits their core story
to write their project management tools,
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their team coordination tools, all
built for this new virtual world. Uh,
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so they've kind of got these thought
leaders out there talking about the
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future of work and then it all
dovetails nicely into sales
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conversations that get back to their
core product. So if you look at some of
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those campaigns, you you sort of see
the threads, it's so funny, you
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mentioned that last and I literally
just interviewed the one of their
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senior content marketing experts that's
dealing with a lot of their thought
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leadership probably a few hours before
this one, I'm like, that makes sense.
400
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She was pretty sharp. I don't let her
know that you mentioned the job they're
401
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doing over at Atlanta again. But Grant,
thank you so much for joining me on GDP
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Growth for this interview on Thought
Leadership. Where can people go to
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00:29:32.200 --> 00:29:36.650
learn more from you online? Uh you said
you look at editor group dot com,
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you'll find blogs and so forth. If you
look at think right grow, that's the
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00:29:40.170 --> 00:29:44.270
book. Thank you. And how you just find
me on linkedin underground, but left
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fantastic again. Thank you so much for
joining me on GDP growth. Thanks yeah.
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00:29:51.640 --> 00:29:55.540
Is the decision maker for your product
or service of Bdb marketer? Are you
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00:29:55.540 --> 00:29:59.750
looking to reach those buyers through
the medium of podcasting? Considered
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00:29:59.750 --> 00:30:04.970
becoming a co host of GDP Growth. This
show is consistently ranked as a top
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00:30:04.970 --> 00:30:09.120
100 podcast in the marketing category
of apple podcasts, And the show gets
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more than 130,000 downloads each month.
We've already done the work of building
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the audience so you can focus on
delivering incredible content to our
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listeners if you're interested, email
Logan at sweet Fish Media dot com.