Transcript
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Conversations from the front lines and marketing. This is be tob growth. All
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right, welcome back to be to
be growth. You are used to hearing
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the voice of Benji Block, our
full time host, and I'm not him.
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I'm REX Biebersen, vp of revenue
and sweet fish, and today we're
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turning the tables and I'm going to
be interviewing Benjie. Now you're probably wondering,
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why the heck does this matter?
Why do I care? Well,
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maybe you're taking over an existing program
or you're trying to start a podcast or
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another creative endeavor within your business.
Benjie's got a little of all of that.
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Here is the host of be to
be growth. So let's dig in,
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Benjie, welcome to your very own
show. What a Weird Day,
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but I'm so glad to be here. Rex, thanks for turning the tables.
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This will be fun, absolutely,
so let's just dive right into it.
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What was it like taking over the
reins of a show that already has
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literally thousands of episodes? Yeah,
be tob growth is a monster right,
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like in the best way. So
it's an honor. You're kind of handed
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keys to a Ferrari and you're like
I hope I don't crash this thing.
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I think that was my first initial
response, like Oh, this will be
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great, but also, I mean, where do I even start when there's
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two thous episodes already a following?
So in honor, it's nerve racking.
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And then I think, like you
know, that there's some big shoes to
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fill. I also think I had
an initial like response of do I like,
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how do I know what content we've
covered? Does it matter if we
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start? You know, you get
you get in your brain a little bit.
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You can get some mind games about
how do we make sure we're covering
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new topics? And maybe we'll dive
into that a little bit more down the
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road in this but it started to
matter less and less to me because personality
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starts coming out. But at first
for sure you're like, I mean we're
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a couple thousand episodes in. What
thing that's new can we possibly cover?
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And I'm sure there's someone listening who's
an seo manager who just got a new
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job, or somebody who's managing a
paper click campaign or series of campaigns who's
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like, this thing is working and
they hired me because someone left for a
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better opportunity, or you know there's
just they're growing the team and, oh
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my Gosh, how do I make
sure that I keep my hands on the
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wheel and I don't screw this thing
up? Any advice form there? I
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think the biggest thing is coming in
with your own point of view. You
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want as much insight as you can
gather. That was huge coming into be
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to be growth, like who are
the past host I should talk to,
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engage with? What are even great
guest suggestions from previous host, like who
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are people that you're already connected with
in your network that you know would be
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great for the show? And asking
those questions was helpful. But then being
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like this is a new season for
the thing that I'm taking over and I
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want to own it in my own
way huge. I mean, otherwise you
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start limiting your creativity right from the
start because you're looking at what has previously
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been done. That could be for
anybody doing a blog, for a website
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that already has a bunch of content
released. Anytime you come into an existing
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organization, they're already going to have
content of some kind, media of some
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kind. Making sure you don't cap
your own creativity because of the way it
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was done before takes it a little
bit of time and a little bit of
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I mean I'm still getting pushed into
that more and more, but that would
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be my immediate advice. Yeah,
it's a good point. We have to
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trust that we were hired to do
the job because we're the right person for
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the job, right, not just
filling someone else's shoes, but actually wearing
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our own shoes to the role.
But so hard to actually do that right
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away. At least for me,
it was super easy to doubt. Like
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okay, I know you're telling me
to do be, to be growth,
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but like, what is that actually
mean? How much control should I actually
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take? What should I actually try? And even if you have to ask
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for permission a few times, even
though you already have permission, ask those
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questions so you can gage it and
prompt yourself into it. I like that
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and maybe reminder ourselves to give ourselves
a little bit of grace that. Yeah,
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we're going to be a little nervous
at first and we'll grow into it.
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Well, next question maybe a bit
loaded, but who's your favorite past
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host of be to be growth,
and why is it me? This question
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is so unfair, but yeah,
I mean of course it's wreck. He
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was so far superior to every other
guest, our host that we've ever had.
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No, we had a lot of
good hosts. So that's also fun
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to listen back and the things we've
tried around hosting, having several and then
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we're doing these throwback episodes on Friday
now. So when I go back and
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look through the whole catalog and like
we could feature different hosts almost every week
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if we wanted to from the archive. So obviously, when you have six
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years of content and two thousand episodes, it's fun to watch the evolution and
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here past hosts. Yeah, yeah, well, what do people say when
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you describe your job and you say
like, well, I'm a I'm a
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podcast host, that's what I do
for work. Do People even believe you?
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First of all? So I try
to think of other ways of saying
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it other than saying, like I'm
a professional podcast host. What are your
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euphemism's? Well, I say I'm
in marketing. That's an easy one.
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or I'll say, like I interview
people and then it'll lead into podcasting.
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I work for a media company.
But I will say my wife is a
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seventh grade teacher, so I get
so much Kudos from her students because they
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all want to be you tubers and
the like. You get to podcast for
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a living. You get like they
think it's this crazy thing and then they
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hear that I'm in be TOB SASS
marketing and they lose all their interests,
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like it's not Gamer podcasting. But
yeah, I mean podcast hosting in general
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is it's new, it's exciting and
it's real. It really is fun.
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But there's always lots of follow up
questions when I say that that's that's what
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I do. Yeah, well,
thinking about day one, right, you
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just walked in and of course we're
remote company, so you just showed up
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at your own house and you're taking
over the show. You kind of set
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the stage as far as like lick
their styles and of episodes. Are Been
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Multiple hosts in the past. You've
got to go gather some Intel around,
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like what should we do next?
But what was the condition of the show
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as you looked at it with fresh
eyes? So it was successful, it
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was working, but it wasn't anybody's
really their fulltime thing, and so I
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would say one of the first things
I noticed was it lacked sustainability in the
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way it was being run. So
we said we were and we say a
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daily show, but really what we
mean is a every workday show. We
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were hoping and aiming for five episodes
a week and there were times when we
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got close to that number. I
looked back through our archive and we were
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sometimes hitting it, but it definitely
wasn't consistent and people were still listening and
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they were engaged in that format.
But if we're promising something, obviously we
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want to make sure that we're delivering
on it, and so I wanted to
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shure up, you know, more
consistent quality conversations and then also those interviews
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being with chief marketing officers, directors
of marketing, and really having the content
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that we're producing being content that is
from the front lines of marketing, like
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it's in our intro now, right. We want to shore up what we're
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doing so people know what to expect
every day and in my mind it's like
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let's honor the past six years of
be to be growth by then kind of
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bringing it into something. It's not
entirely new, but it is like,
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all right, we're doing four interviews
a week, you know what to expect.
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We have a throwback episode on Fridays, like there starts to be some
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structure to it where we really know
what to anticipate and I think then people
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tune in. It's it becomes a
cadence, a rhythm in their life as
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well as a listener, and I
always appreciate that in the podcasts that I
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love and enjoy is I know what
to kind of expect and then get into
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this rhythm. You feel like.
That's the core reason behind a daily cadence
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as a goal for the team.
That is one of the main reasons.
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Absolutely I want be to be growth
to stick in a part of your schedule.
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I imagine this is because of me. Right I listen to podcast at
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one point five or two speed,
which I recognize I talk fast sometimes,
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so if you're listening to me and
two speed, I apologize. I should
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probably talk a little slower. But
let's say the episodes thirty minutes. I'm
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listening to about fifteen, twenty minutes. That is a really easy daily task
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that I can set for myself with
be to be growth. I'm going to
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listen to the show and I'm going
to get some sort of marketing insight five
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days a week. That's going to
help continue to further my education, continue
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to further my evolution in my marketing
and the episodes are going to be relevant
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to you, marketing teams, to
leaders, and that cadence is great because
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it's like, I know, I
work five days a week. If I
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have an F twenty thirty minute conversation, I can listen while I'm doing another
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task. Just those insights are,
I think, so valuable. So that
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would be definitely one of the main
reasons we want to be a daily show.
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For those who are taking over something
or maybe think about starting something new,
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I think daily or some high velocity
or high volume of production is sometimes
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the long term goal, but it
doesn't seem realistic to get there. You've
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talked about how at one point this
show was maybe a couple times a week
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or maybe a little bit more frequently, but not truly daily on a consistent
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basis. I mean it's it okay
to look at that and say like hey,
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it's going to take us some time
to get here. Frankly, maybe
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looking at how long you've been host
of the show, how long is it
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taking you to get to that daily
cads? Yeah, so came on the
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team November first and we are daily
as of March, the beginning of March.
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So and this is your full time
role. I mean this is some
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people that's just a part of what
they're producing in terms of content, or
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maybe as a marketer or maybe as
a team. Maybe you're an entrepreneur and
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you have this goal of like Oh, we want to produce all this stuff,
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but ultimate it's not realistic. So
how did you how did you kind
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of set the goals to get there? How did you get to daily?
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The runway is important, so it's
over communication with your entire team to go.
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We're not going to jump from once
or twice a week or whenever we,
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you know, get an interview we
post it to to daily, like
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there has to be some sort of
buildup of episodes to even feel comfortable with
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it. And I'm still figuring out
that cadence quite honestly, because I've done
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shows in the past but I've never
done a daily cadence. So we were
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over a month ahead when I felt
like we're okay, now we're comfortable and
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we have some runway to be releasing
content every single day. But again it
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was like, okay, if we're
at to a week, let's go to
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three. Let's not go from two
to four. Let's not go from two
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to twenty five. Let's just go
up one and let's see how that feels.
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And we did that for an entire
month, which then gave us another
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month of runway to get more interviews
locked in, and then we're just slowly
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building. And obviously three to twenty
four. I actually jumped us from three
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to five, but that's because we
haven't a back catalog of two thousand episodes.
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So Friday became throwback episodes, and
that's also a great way of repurposing
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which I think needs to be in
the conversation, like do you really need
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a daily show? I think that's
a conversation worth having. I definitely think
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bringing back old episodes is worth it
and I don't think people mind. We
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look, I look at our Listons. It's one of the metrics I'm tracking,
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obviously, and we get the exact
same or more on old episodes because
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people like, Oh, I think
I might remember that, like I should
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do I should re listen to that
because I need to rehear it right.
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Yeah, there's so many times when
something smart said to three years ago that
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when we see it again, somebody
reposts on Linkedin or we read that same
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book again. We're like oh my
gosh, it takes us back to that
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moment where we learn something pivotal or
you're in a different company, a different
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context. So now new insights come
out of it. If you've ever read
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an old book, you're like this
didn't jump out to me at all the
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last time and now it's totally relevant, and I think that's what's great about
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podcasting. It could resonate in a
completely new way when you hear it a
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second time. Yeah, absolutely true. Well, what are some of those
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lessons that you've picked up on as
you've gone from the less consistent, maybe
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less frequent production of episodes all the
way to a daily show? Maybe some
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pitfalls or some some structures you've had
to build. One of those lessons.
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So calendar view in a sauna is
a lifesaver. I know that that's hyper
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practical, but we all use some
sort of task management APP and we,
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you know, here at sweet fish, we use the sauna when you have
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so much content coming out, being
able to just rearrange it on a calendar
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and see where things flow and when
hiccups come up you can just easily rearrange
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and change things. For a production
of a daily show, you got to
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have some sort of calendar view where
you can see how far out you are
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and and can plan easily. I'd
say batching. batching types of work is
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super helpful. So I only do
interviews with guests or pre interviews in the
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afternoon. My mornings are times to
make micro videos or right interview content or
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all that behind the scene stuff outreach. That all flows in my mornings and
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that batching really helps. On Fridays
I will get the next week's episodes scheduled
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on our website or all the background, but batching the content becomes really helpful.
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You need a fast, excellent editor. I would definitely say for podcasting
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specifically, but if you have multiple
eyes on a blog that you write or
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whatever you mean, you always needed
an editor that's quick, and so shout
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out to Ze, our German,
wonderful editor who's listening to this and editing
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it right now. He's fatimatist,
wicked, he's a magician. And then
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I'd say do your best. I
mentioned this earlier, so I'll be brief
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on it, but do your best
to stay ahead. You know, three
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weeks, two months for us with
the daily show. I think is is
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about. I think that cadences is
going to work great for us. So
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that speaks to kind of like how
do you plan to go from nothing,
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or maybe less production, to that
daily or that high production? It means
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you've got a plan for even getting
ahead of it, not just getting to
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it, which is really I thought
that was really smart when you started coming
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up with a plan for that.
Is We can't just get to daily and
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then everything depends on the next day's
interview going live two weeks later or something
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like that's got to be fully advanced, fully ahead. When you talk about
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especially guess outreach is something for podcasting, but think about all the folks who
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want to write a blog with someone
else, want to interview someone else for
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maybe thought leadership piece. Want to
collaborate with them on a ticktock video.
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Maybe they want to run a Webinar
with somebody else. There's a lot of
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this coordinating with third parties people have
nothing to do with your brandon, especially
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if they're strangers. What have you
learned about that process in getting folks involved
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with the show? You didn't have
a million followers on Linkedin and a hundred
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thousand connections like you couldn't go just
draw from that well, constantly, so
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you're talking to strangers. What do
you guys learned or what have you learned
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from that? It's actually an interesting
part. Picking off your last question too,
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because when you're talking about staying a
month ahead and now we're at a
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daily show, it's something I'm actually
right now thinking about because managing third party
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connections and having to like stay ahead
in a daily cadence is a really difficult
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because schedules shift and change and we
do a pre interview, which we might
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talk more about, but the pre
interview process means that we're going to meet
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this person twice, so we don't
just have to get one thing on the
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calendar. We have to get to
and the time in between those things matters
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how fast you can actually get somebody
to recording. So I think I've learned
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a lot about guest coordination, but
the next couple months will be really telling.
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So for me, I would say, because I'm reaching out to a
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lot of CMOS directors of marketing,
the amount of time it takes to coordinate
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with their schedule. We make it
as easy as possible with hub spot and
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my calendar links and all of that. We try to explain the whole podcasting
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process and make that seamless for them
as a less the least amount of friction
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possible, right. So the email
cadence and making sure it's personalized up front,
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but then also like there's constant reminders
to them to make sure that they're
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actually following through with getting a time
set up. So that becomes a potential
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bottleneck that we're I'm still constantly working
on. How do we make sure that
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they're set up to win and then
for us as a show, we're set
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up to win and we're still far
enough out. It also means that we
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have to constantly continue to do outreach
even when we feel like we're at a
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pretty good place right now. That's
something I've done wrong. I think I
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sat on like Oh man, we're
getting pretty far ahead, maybe I should
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pause outreach, and then it's like, no, crap, I should probably
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keep doing outreach and if we're a
month and a half, two months out,
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that's fine, I'll just tell them
that on our interview or pre interview
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and so they can prepare for that
mentally. But we need to be set
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up as a show to not like
be worried or nervous about how much content
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we have kind of sitting and ready
to post. Yeah, yeah, that
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makes sense. Well, what have
been some of those unexpected surprises, whether
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good or bad, in hosting a
daily show? What something's come up for
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you? HMM, so a good
unexpected surprise, you know, when you're
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like scrolling linkedin and it's there's it's
buzzword heavy. So yeah, you might
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see like alignment, ABM, like
these things that just people throw out.
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I was a little nervous coming into
be to be growth, that it would
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be hard to get unique lanes for
this many episodes. And I've said to
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you rex privately offline, like the
pre interviews become one of my favorite pieces
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of this whole process because you're locking
in what that marketer is specifically passionate about.
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Yeah, so even if they start
with a buzz word, we end
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up finding unique lanes that they're trying
or doing in their organization that go far
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beyond just, you know, surface
level. And even when there is recurring
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themes and pre interviews, if you
look through our past episodes, we're not
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like hitting on the same topics over
and over and over again. There's been
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more differentiation than I anticipated, which
is Great. And then the other side.
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One other good unexpected surprise would be, following episodes, we do original
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research. So I created a just
a google form. It's about eight questions.
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We've been doing it, say,
the last couple weeks, and now
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we're every interview I do. I'm
doing these questions and afterwards it's just like,
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what are the KPI's that you're,
you know, looking at and track?
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What's a team goal for this quarter? Even just like a book or
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a podcast that you really enjoy and
had a big impact on your career.
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Hearing their answers to those questions not
recorded just for research on our part,
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things that we probably share on be
tob growth episodes in the future, but
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you get an inside look at what's
caused massive success for these CMOS or these
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market leaders, and hearing that and
the conversation that comes is just been a
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huge I don't know, it's awesome
and it's so personal and it's a fun
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surprise for me. That's great.
So you gave us too good surprises.
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Tell me one pothole you've fallen in, just one. I won't make you
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drag us through them up, but
just telling one pole you fallen in,
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whether it's because you're going to daily
or just taken over his new host.
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I have so many but I think
my my add brain is an advantage in
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interviews, but also is a disadvantage
when it comes to organization. So I
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don't want to act like I've just
had these systems that really work well.
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It's been a lot behind the scenes
to make this work and I alluded to
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it a minute ago, but I'll
go into a little greater detail here.
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In February I was really far ahead. I was suit, I mean like
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I was a month and a half
of interviews ahead, and I'm like,
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okay, if we do more and
I tell someone their episode won't go live
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for two months, that, I
mean, that's a little hard to like
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figure out and I've never been that
far ahead with previous shows I've worked on.
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So I stopped outreach for like a
couple weeks and now I'm in a
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spot where will be fine, you
know, but I do wish there was
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a lot more interviews that I have
not even held pre interviews for yet,
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because I'll say, with our where
we're at right now, I have held
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a ton of pre interviews. So
like April should be taken care of,
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but every time someone has to reschedule. What does that do? It bumps
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timelines and changes things and moves thing
so how I'm anticipating the time in between.
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Okay, you want to be on
the show to pre interview to interview
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actually held. That's the sore spot
right now. That's the Pothole that I'm
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trying to address to make that as
easy as possible for us. So if
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you do have third parties that are
involved in the content you're creating, I
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think the takeaway is as easy as
you can make the scheduling and as often
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as possible to reiterate, hey,
we really don't want to have to reschedule
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this, so make sure that the
time can stick. I know stuff comes
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out, but there's also obviously things
we can do as hosts, as the
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ones having to facilitate that will help
make that a more smooth process and I'm
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learning that right now. Yeah,
that's awesome. I learned a pretty hard
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lesson trying to create like co marketing
efforts with other brands at previous companies how
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hard it was. We used to
do webinars and then, if there's anything
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that takes so much coordination, it's
a you know, forty five minute piece
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of content and and really thought out
with visuals and how do you engage the
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audience? And it's all live.
There's also gonna be a recorded version and
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who promotes and how much and who
distributes into what degree. I mean there's
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there's so much work that goes into
it that. Yeah, removing all the
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friction, making sure that things don't
get rescheduled, because one pre interview rescheduled
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or one content planning session rescheduled by
a week can are off for counter by
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a month. For sure on that
front it well. Let's talk about the
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future of the show, because we've
been talking about a lot of lessons that
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people can apply to to various facets
of marketing and content marketing, especially co
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marketing, codebranding marketing. But let's
talk about where speed to be growth going
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from here, and you've you've already
kind of hinted it something related to original
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research. So I'm sure you'll pull
that out of the hat. But like,
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what are some of the things that
are loyal listeners out there can can
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expect from the show? So recently
I posted on Linkedin asking what marketing topics
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you want to see covered, and
so I think you're going to see US
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intentionally cover topics that you're asking us
to cover. We're hitting on topics that
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matter and are important and we're getting
great feedback. I know that these episodes
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are resonating with people, but I
think if we can speed up that time
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and make sure that, hey,
you guys are interested in this topic right
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now and we can post an episode
about that topic, I would love to
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see that. I think it will
help build community around the show. I
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think two words really stick out to
me right now that I'm thinking about,
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and it's distribution and creativity. So
I want the content that we're making in
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long formats to also be easily digestible
in short formats. So, Hey,
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thank you for subscribing to the show. You know, if you're listening on
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Apple podcast or you listen on spotify, wherever you get podcast like thank you
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for listening to the long format.
But also how do we bring to the
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surface those small moments in a show
that are really helpful and bring those to
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Linkedin and so are you know,
our listeners can interact with us in multiple
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ways and then once it's on Linkedin, then people can comment and, you
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know, share what they're learning,
which I think again reinforces community and helps
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us just be more creative, because
we want even the people that are on
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the show to just be excited right
like the guests that are here. They're
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already they love what be to be
growth is, but if we can give
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them content to share and it's helpful
for them, I think that's a huge
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win too. So just better distribution, more creativity topics that really aligned to
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what you guys are thinking about right
now. That's my hope for the show.
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Okay, so if you're listening right
now and you have a thought,
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you have an idea, you have
some you want to explore, go find
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Benjie on Linkedin, because he is
incredibly open to connect, open to chat
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those talking about marketing, and I
know this just seeing the conversations he's having
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there. So if you've got recommendations, please hit him up. You're always
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welcome to find me as well.
REX FIVERSTON on Linkedin. Benjie, what
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are you most excited about, probably
in the next six months for the show,
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for the audience? Man, I
do think we just hit on a
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main one in it's just interaction.
Even survey is such a boring word.
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I wish there was a better way
to say this, but I mean now
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you want to hear from you.
So I'm I am creating some sort of
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survey for our audience where they can
give us some feedback and give us some
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context into to their world and what
would be most beneficial for them. Ultimately,
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that's what I'm here to do as
a host. Like I don't want
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to just create something in a silo. I want to be involved in a
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community and be beneficial to your marketing
efforts, and so I think the next
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six months is exciting from that vantage
point. You're going to be able to
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expect, which I think you're already
getting this, but quality, engaging marketing
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focus conversations five days a week.
That to me is a win, something
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that can be baked into your schedule, that you know you're continuing to evolve
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and learn as a marketer, and
it's it's quality and, if fun,
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hopefully right. Like conversations, we
don't want to be static. As B
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tob brands and as a Bob Podcast, like our marketing efforts are fun.
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The hopefully the job that you're in
right now is work that you know matters
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and is something you're engaged in,
and so hopefully this will just fuel your
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passion, and that's what I love, coming to work to create that kind
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of content. Awesome. Well,
Ben Thanks for joining me on this very
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special episode. Thank you, listener, for hearing us out, for taking
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a peek behind the curtain with us. And, has been always says,
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keep doing work that matters by everybody. If you enjoyed a day show,
380
00:26:52.519 --> 00:26:56.400
hit subscribe for more marketing goodness,
and if you really enjoyed the day show,
381
00:26:56.519 --> 00:27:00.359
take a second to rate and review
the podcast on the platform you're listening
382
00:27:00.400 --> 00:27:04.480
to it on right now. If
you really really enjoyed this episode, share
383
00:27:04.519 --> 00:27:07.759
the love by texting it to a
friend who would find it insightful. Thanks
384
00:27:07.759 --> 00:27:10.759
for listening and thanks for sharing.