Transcript
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Conversations from the front lines of marketing. This is be to be growth.
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Hey friends, welcome into Friday's show. Excited to share a throwback conversation with
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you today, one we had with
Rob Volk on building a networking group that
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actually adds value. Wanted to say
we've had a tremendous week here on be
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tob growth and if you've missed any
of the episodes, man go back through
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the feed and take a listen.
We're talking everything from effective wind loss interviews
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structuring a modern marketing team and actually
guy ton Ol Danardy on yesterday show was
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talking about just the nuances as he's
left be to be in Ben Indeed to
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see and what he's seen and learned
there, as well as a great conversation
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with Gong's very own Devon read around
authenticity, how to be yourself on Linkedin,
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on social and how to go left
when be tob is going right,
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finding your unique voice, and Emily
Brady as well here from sweet fish.
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She broke down a piece that she's
put together from Gen Z to be to
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be Tick Tock strategy for your brand. So lots of just quality content and
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conversation. Don't want you to miss
any of it and and so we'll be
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sure to check it out, and
you can always search by topic over on
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the sweet fish website. All Right, today the feature conversation building a networking
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group that actually adds value with Rob
Volk. Let's jump in. Welcome back
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to be to be growth. I'm
your host for today's episode, Logan Lyles,
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with sweet fish media. I'm joined
today by Rob Volk. He is
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the founder over at Fox box digital. Rob Height doing today? Sir?
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Hey, looking to do great.
Thanks, awesome. Hopefully you're recovering well
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from your ski trip out my way
in Colorado right. Oh, man,
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it was amazing. I am sort
of happy to be back. Yeah,
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absolutely, Man, awesome. Well, ROB, we're going to be talking
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about some strategies that you've really employed
to grow your network and specifically build executive
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relationships that have contributed to the growth
of your business, and breakdown some of
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the ways that you've done that effectively
over the years. Before we jump straight
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into that, though, rob I
would love for you to give listeners a
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little background on yourself, besides being
a skier, and a little bit about
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what you and the team at Fox
box digital or up to these days.
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Yeah, thanks, so. I
mean, in short, I love building
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software. So I've been a software
developer my whole life and sort of took
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that, did a lot of consulting
and then jumped into the startup world really
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learned how to build new products,
you know, from scratch using, you
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know, newer, modern techniques,
and then they're decided to take that to
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larger companies and created Fox box digital. Awesome. And tell us a little
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bit about what you guys do,
kind of the niche that you guys serve.
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What are you guys working on these
days, Rob yes, so we
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focus on building mobile and Web APPs, using technology called react native on the
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mobile front, which really allows us
to create a cross platform APP, create
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the IOS and ANDROID APP at the
same time with the same codebase, and
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really just leads to a really efficient
process but a really killer product at the
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end. Nice. I love that
faster development of android APPs. Just on
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a personal note, I'm probably one
of the few android users on our team
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and I catch some flak for it, but I'm always like the IOS APP
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is out for this Wednesday, android
APP coming out. It drives men.
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Yeah, it's crazy. I mean, these days you can't just release the
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IPHONE APP and so for all of
our clients, we release the ANDROID and
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iphone at the same day. Very
cool, I love it. Awesome.
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Well, Rob let's jump into the
the topic today, and really, you
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know, that's growth through executive relationships
and building your network with the folks that
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that really can can help you and
and you can help you know, I
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know a lot of marketers don't necessarily
love the word networking, but I think
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if we unpack it, you know, just talking with you a little bit
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offline before we hit record, you
very much approach networking in the way that
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we think about it, in that
it doesn't have to be this, Hey,
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I'm sizing you up to give you
my pitch later, the those sorts
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of things. So tell us a
little bit about the way you've gone about
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this. Really kind of the center
is a monthly breakfast that you started several
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years ago. Right, yeah,
absolutely. So, first of all,
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I didn't even know this is marketing, and this is all accidental in that
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I didn't. I didn't create this
breakfast group in order to, you know,
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create a consulting business, because I
did it two and a half years
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before I created the consulting business.
But effactively, what I did was.
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I was talking about my friend Karen, and we were both tech leaders of
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small startups and you know, as
a leader of a company, you don't
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have anyone who you can talk to
when you have issues, right, and
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it's usually not about the technology,
it's about the softer side, like managing
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people and issues like that. So
we got together and we figured that,
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you know, there's probably others of
the same issue, and so we created
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a monthly breakfast where we get together
and we discuss a topic around managing people,
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around your growing businesses, growing technology, stuff like that. And Yeah,
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it just sort of grew from there. We about seventy five members right
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now and we meet every month.
I Love It, rob I love the
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genuine nature of where this came out
of. One of the ways you described
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it to me in a previous conversation
was really it's founders therapy, right,
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is something that it's kind of become, right. Yeah, that's absolutely right.
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We basically get together and have an
opportunity to be really open and honest
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in a private and setting where we
can discuss the issues that we have on
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a daytoday. And you know,
it's usually it's usually something that you don't
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have an out with otherwise I love
that. A few months ago I read
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a book called the introverts edge and
it was talking about, you know,
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business owners and founders really kind of
getting thrust into the sales roll and not
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necessarily being ready for that because they
are an expert. They launched their business
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because they were an expert, you
know, in their field. And it
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sounds like tackling kind of the same
issue from other aspects is what you know,
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you started to do with building this
group, because you know, founders
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are you know, they're great at
the tech or different aspects, whatever they're,
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you know, their specialty is.
And then all these other things come
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with actually building a business, right, the soft skills of managing people and,
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you know, different financial aspects and
all those sorts of things, and
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so finding people that are going through
the same things, I think is is
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really smart. Tell me a little
bit about how it started to organically growt
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did you say you guys are up
to seventy five regular attendees at these monthly
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breakfasts now? Yeah, so there's
seventy five people in the group, but
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any given breakfast will have about twelve. Okay, so yeah, but we
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have a very active flag channel and
so you know, it's sort of grown
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like that. It's just grown organically, where you know one member will bring
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a friend, a CTEO friend of
theirs, and so are. Our group
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consists of mostly cteos of small startups
from, you know, just single founder
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to founders up to you a hundred
person company. Today's gross story revolves around
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search engine marketing. Delphis, a
big data platform, had hired an agency
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to manage their Google adds a few
years ago, but they weren't seeing the
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results they wanted to see. Being
such a technical be tob solution, they
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set out to find a team that
could take on their challenge. After countless
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proposals, they found the perfect fit
directive consulting, the B Tob Search Marketing
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Agency. And just one week after
launching directives campaigns, delphis saw their lead
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volume double and their costper lead drop
by sixty percent. I have a hunch
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that directive can get these kind of
results for you to, so head over
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to directive consultingcom and request a totally
free custom proposal. That's directive consultingcom.
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All right, let's get back to
this interview. I love it. So
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tell us a little bit, rob, as this started to gain some some
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formality after it was just, you
know, you and the first friend that
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you started having breakfast with. What
are some of the things that you guys
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started to do to provide some structure
to make sure that this was valuable,
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because obviously more people are joining in. Obviously, you know, every all
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of the seventy five folks that are, you know, apart can't make it
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all the time, but you've got
people regularly showing up to this. So
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there must be something that you're doing
outside of, you know, like we
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said, what people typically, you
know, have the negative connotations with networking.
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That's actually delivering some values. So
I would love to hear you know
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kind of how that has grown organically
as well how you structured it to make
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it valuable for folks that keep coming
and showing up to these conversations. Yeah,
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so we we do a few things. So we start with we start
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the breakfast with thirty minutes of just
really unstructured you get to chat with the
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person next to you and just and
just kind of honestly wake up. It's
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thirty in the morning. I'm not
a morning person. So we get some
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coffee in us, we get a
little loose and we reach out with each
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other and then as soon as twenty
minutes come around, we take orders and
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then we start a structured topic.
And so we're sitting around in a you
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know, a long table, twelve
people in it, and we have one
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topic of discussion and then we have
we just have a natural, cordial conversation
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where people aren't talking over each other, people are not on the phones and
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we all just engage in this conversation
together, and then that's and that's one
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topic for the whole breakfast. Then
it'll naturally kind of fade out and then
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we pay the bill and take off. I love it so with with busy
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founders and ctos, you have to
have a phone basket by the end of
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the table or something like that where
people have to have to leave them or
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as just kind of standing rule for
breakfast. You know, it's interesting that
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no, we don't and we we
don't have any specific rules on it and
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of course occasionally people will take out
their phones, but it's never been an
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issue or distraction and I don't know
how, because usually, you know,
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I've had conversations with with Karen,
my cofounder of this breakfast, and he
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was looking at his Apple Watch and
response of your text message and then looking
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up at me, I'm like cure, and you're not. You're not engaged
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with me at all. So now, luckily, we have not to do
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that. Yeah, I think we've
all been there and I think that goes
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to the quality of the the group
that you've built in, the quality of
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the conversation that people have become accustomed
to. That you know, and I
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think the lesson there, whether you're
a founder or a marketer, is when
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you're building community, if you focus
on genuine connections, which you know you
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guys allowed the conversations to start.
Naturally give some time for people to wake
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up, if they need one or
two cups of coffee to get going,
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and it happens organically and then there's
valuable conversation. Then people tend to to
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and out other things. It's when
we're sitting in those, you know,
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death by power point meetings where,
you know we can't avoid that twitch to
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look at our phones. So tell
us a little bit more about how you've,
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you know, structured engagement with this
group outside of the breakfast itself.
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One of the things you mentioned is
a slack channel. We've started to do
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this with guests that we've had on
on this podcast on bb growth and some
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of our guest co hosts as well. I love the way slack is is
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able to kind of be that,
you know, I know if it's technically
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a dark social network or if you'd
you'd label it that way, but you
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know, another kind of mini social
network. Have you guys been had that
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active channel for a while or is
that something that's come up recently in kind
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of the evolution of this networking group? Yeah, so slack came up maybe
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a year, year and a half
ago. You know, slack was,
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you know, gaining popularity and really
I think that we discovered that we needed
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to, you know, chat outside
of this group and you know, once
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a month is great to discuss some
you know, burning topic, but a
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lot of times we need help with
little things. Hey, I need to
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hire an is developer, I need
to find a designer, and so just
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this is a forum for those sorts
of conversations to happen, and I describe
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it as a private social network.
So we have a private channel that you
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have to be invited to and one
thing that's that's important is that it's not
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too big. So seventy five people
sounds like a lot, but of course
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not everyone's engaged and so it's a
we have a healthy amount of discussion on
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there. We had discussed actually merging
this with another competing group. There's no
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I really harsh competition here, but
another competing group and they wanted to potentially
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merge with us, but we didn't
want to get too big. So I
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think the size is important and organic
growth is important, because if we doubled
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in size then it would change the
whole dynamic. HMM. Yeah, absolutely.
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I think you're very smart to be
mindful of that and and I love
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that idea of you know, we're
bringing people together to be able to talk,
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to share ideas, to ask questions, to commiserate at times and just
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be you know, like you said, founders therapy or marketers therapy or whatever
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group that you're building, the community
that you're building. But having that slack
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channel allows for those quick questions that
can really accelerate things and save you from,
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you know, getting deep down a
rabbit whole of a Google search or
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something on a specific topic or trying
to find the right person. So being
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able to Ping your network very quickly
and very efficiently. I think that's a
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great layer on top of this regular, you know, in person event.
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Is there anything else, any other
form of communication that you guys have now
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developed with this group that have helped
you, you know, kind of boiled
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down what you guys have been talking
about or bring up, you know,
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certain topics that are kind of rising
to the surface amongst these conversations? Yes,
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so, in order to pick the
topic, we pulled the group beforehand
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and we just asked he who's got
a real issue they're facing right now,
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so that the question we like to
ask is what are you struggling with?
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And I think that's important, important
question, because it gets to you know,
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it gets gets sort of emotional,
it triggers an emotional response and so,
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you know, if someone's actually struggling
with something, they'll bring it up
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as a topic and if it sounds
like a great topic and others agree,
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well then that's that's how we decide
what we're going to talk about. I
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love it. So you guys just
send out an email, like shortly after
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the last breakfast, pinging people for, you know, the topic for the
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next one, and then do they
just respond or you give them a google
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form? How do you guys kind
of structure it? Yeah, I wish,
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I wish we were that structured with
it. It's really kind of an
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ad hoc process, but we yeah, you know, we have we host
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a breakfast, we wait a couple
weeks and then we kind of get this
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feeling that maybe we should plan the
next one. That peopling keeps coming on.
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Exactly. Yeah, I love it. Awesome, rob anything else you
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guys are doing? I think you
mentioned, like gay, a quarterly email
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that you guys are doing. What's
kind of the context there? You guys
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wrapping up some of the things that
discussion or just like pointing out, you
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know, other events that this group, you know, might want to have
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on the radar, those sorts of
things? How is that evolved to?
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Yes, so the quarterly email updates. It's a fair, fairly new thing
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and basically it's something that I sent
around to my professional network. So it
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includes every one of the breakfast obviously, and then anyone else who I know
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somewhat personally, at least somewhat personally, and and so I it's a chance
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where I can actually be honest.
I'm not really going out there and just
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bragging or selling it's a little bit
of bragging, it's also being honest and
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and humble and and saying, Hey, I messed up in these shoe areas.
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This is what I learned from that, which is obviously the important part.
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And then I usually have an ask
or something like Hey, I'm looking
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for, you know, a new
a new developer or head of product or
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something like that. Yeah, I
love that. I think that authenticity goes
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a long way one in building that
connection with with your network and also giving
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people things to learn from. We
learned so much more from our failures and
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insecurities and you know, it may
actually be a little bit back by the
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time that listeners here this episode,
but as we're as we're recording this,
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Rob Guy Tano, one of our
good friends over at next Eva, and
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James, our founder, kicked off
what they called the insecurities challenge on Linkedin
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and James Actually challenged me, and
so there are people, you know,
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posting to Linkedin right now with that
Hashtag. Insecurities challenge too are something that
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you know, Peel back the curtain
on themselves and their own insecurities a bit
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and what others can can learn from
that. Both, you know, for
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us to connect as professionals more on
the human level and also I think they're,
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like I said, some of the
best lessons to be able to learn
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and help each other out and encourage
each other, you know, in those
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ways. So I love that you're
taken a very, very similar approach.
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From what it sounds like. I've
never heard of that, but I love
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it. I love the concept and
I just have to say that, you
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know, I used to be so
selfconscious and I used to think that I
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had to have all the answers as
you know, cteo of a company,
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and and then, you know,
I just I kind of realized as I,
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you know, got older that hey, you know what, everyone has
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these insecurities. Everyone, you know, no one's perfect, people make mistakes
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and you can't have all the answers
and so really by just, you know,
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being open and honest and coming out
there, I've had such a great
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response from people where people just naturally
want to help each other and no one
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thinks badly of me that I don't
have this answer, and so it's really
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been a huge learning thing. Yeah, absolutely, there there's a tagline I
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hear from Craig Grow Shell on his
leadership podcast listeners had probably heard me mention
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this several times lately, but that's
one that's regularly in my rotation, whether
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you're a founder of a company,
a marketing leader, a sales leader,
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whatever position of leadership you're in.
The quote he always says is people would
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rather follow a leader who's always real
than one who is always right, and
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I think that rings true and is
really evident in what you're saying and sharing
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their rob so again, I think
we're likeminded in a lot of ways and
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I've really enjoyed this conversation breaking down. You know how you've been able to
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grow a network that has added value
to folks that you want to be connected
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with, and it's contributed to the
growth of your business, even though it
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wasn't necessarily you know the the reason
for starting this from the onset, as
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you mentioned,