Transcript
WEBVTT
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Welcome back to be to be growth
on Logan lyles with sweet fish media.
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Today is another episode in our hy
podcast work series. We're going to be
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talking to a serial Podcaster, a
sales evangelist, Scott Barker. He's head
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of partnerships at salesaccer, he's evangelist
at outreach and he's the host of the
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sales engagement podcast. Scott is a
good friend of ours. We love collaborating
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with him. Scott, welcome to
the show man. How's it going today?
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Thanks Rather. I'm happy to be
here and, you know, staying
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positive in light of what's going on
right now and the crazy world we live
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in right now. Yeah, absolutely, Man. Well, you and I
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are here, we're smiling, we're
social distancing, we're across time zones,
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across the zoom, but we can
still deliver value and digital channels, and
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that's what we're going to be talking
about today, a digital channel that obviously
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we believe in a lot here at
sweet fish. I know that's kind of
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Meta, you're listening to a podcast
about podcasting, but Scott, you know,
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you guys and the team at sales
hacker and outreach have shown a lot
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of investment in in this channel.
You guys have the sales engagement podcast that
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is regularly releasing episodes. For Be
Tob sales folks, you've had the sales
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hacker podcast for even longer. Give
people a little bit of context. I
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mean one if they're not familiar with
you, and they definitely should be,
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give us a little bit of background
there and then you know what you guys
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are are up to, and then
we're going to dive into some of the
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strategies and tactics and your experience with
with to podcasts under one roof right now.
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Huh? Yeah, so I won't
spend too much time on myself.
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If anyone wants to connect, go
find me on Linkedin. But I'm a
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kind of a sales guy at heart. That that over years, but probably
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sold into marketing too long and became
a marketer myself. So that's what I
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often say. And spent a lot
of time and kind of tech and media
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and now I'm really lucky to be
a part of such a fantastic organization that
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is outreach, which acquired the company
that I was running revenue for, which
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was salesacker, a media company.
So this really cool acquisition I was able
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to be a part of where a
tech company, assass company, spot of
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Media Company. So been really cool
to watch that and learn a time.
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But go check me out on Linkedin. And outreach kind of is the number
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one sales engagement platform on the market. Unicorn company out of Seattle recently named
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Fourth Fastest Growing Company in North America. I'll save you all the pitch,
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but forster just released a really cool
total economic impact report where he return on
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outreach investment was three hundred eighty seven
percent, a five extra turn. So
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I'm just going to leave it at
that. Go check out that report.
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Three hundred eighty seven percent. You
heard it here. Folks will find that
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report and we'll put it in the
show notes. That's all we need to
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say. They're so let's dive in, man. Let's talk about as you
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and I were talking about this,
you know, we mentioned at the top
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of the episode you guys have have
two podcasts essentially under one big roof now,
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the sales hacker podcast as well as
the sales engagement podcast. Talk a
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little bit about sales hacker, the
journey that that's been on, why that
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was something that you guys wanted to
start early in the sales hacker days.
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Amidst all the things you guys are
doing, people know about you know,
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sales hacker webinars. It's always in
my linkedin feed. Is a channel you
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guys have used with much success.
As well as SEO and blogging. PODCASTING
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has kind of stayed the course through
the acquisition and something that has been effective
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for you guys. So I'd love
to hear from that perspective. You have
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tons of experience with this. What
role has it played for you guys throughout
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all the twists and turns and everything
going on these days? Yeah, for
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sure. So the salesacker podcast has
been around almost two years now. So
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when you think about two years,
you know podcast was definitely alive and well,
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but it was was not as commonplace
maybe as it is is today.
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And I remember we had been thinking
about launching a podcast for probably even a
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year, maybe even two years,
before we actually did, and the reason
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for it was, you know,
just like when we talk about let's say
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sales outreach, we're trying to get
someone's attention. We often talk about on
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the channel and we talked about you
know, you're going to have to call
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them, you email them, go
on linkedin. You'RE gonna have to find
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the channel that works for them.
So similarly, when you're building a community
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like sales hacker, which is now
hundred and sixty six thousand be tob sales
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professionals, those members like to consume
content in their own unique way. Right
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we have people that are constantly coming
back to the blog or we have people
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that only like the webinars because they're
a live experience and they get to interact
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and they get to ask questions.
And then we knew that there was this
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other section of people that maybe were
on the go, maybe super busy,
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and we needed to find a way
to reach those people and keep them engaged,
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but we didn't want to lose,
you know, the quality or anything.
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So that's what really took US along. We shot have done at a
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ages before, but we were look
really looking for a houset who who we
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were confident could bring the type of
experience that we're helping for, and we
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found that in a gentleman and say, named Sam Jacobs, at is the
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founder of revenue collective and he's just
a kick gass house and we just seen
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really unprecedented growth in that channel and
it's now become, you know, one
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of our strongest channels, for sure. Yeah, absolutely, and I've seen
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some evolution of that, you know, not only seeing it from sweetfish side
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but personally being a consumer of the
salesacer podcast content. Going from you know,
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Sam has long form conversations with sales
leaders about their journey and lots of
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lessons learned, and now Friday fundamental
episode. So a mixing up long form
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and short form episodes that kind of
serve a different purpose. So definitely some
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evolution there. I think. No
matter the format, interview based, solo
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episodes, shut snippets, long form, it's really about delivering value and you,
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as you and I were riffing a
little bit earlier, Scott, you
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were talking about delivering value before the
funnel and building a community. Can you
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talk a little bit about that for
the marketers listening, since you know you're
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a salesperson selling two marketers who has
become a marketer him self? Yeah,
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so to answer that question I must
want to go back to the the acquisition.
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Right, so this first time this
ever happens. Really a tech company
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buys a media company, at least
to my knowledge, and why that happened
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was for this reason. Outreach has
a mission to help every single sales person
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that's out there. But when you
typically think about that, that's like,
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okay, they're going to help every
single sales up out there, who's in
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their funnel or who's in who's a
client already or who's a prospect. Right.
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That's typically what you see with with
companies. But the acquisition of salesacker
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made that promise go before the funnel. So before anyone even hears about outreach,
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that promise begins. So as soon
as you decide you want to be
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a sales professional, we are going
to help you get better at that role
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and I think you know podcasts are
are a great example of that. You
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know that that same line of thinking. It's how do we reach the people
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who they could one day be prospects
but they're not anywhere near funnel yet.
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But we want to engage with them, we want to understand them, we
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want them to think the way we
think, we want them to use the
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terms that we use when we're speaking
to them. So if and when they
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get there, you know we're at
least speak in the same language and maybe
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think the same way. Yeah,
absolutely me, and I love that.
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I mean people kind of rag on
geary V for being so bullish on ticktock
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over the last year. But you
know what is he doing? He's playing
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the long game, adding value and
getting in front of folks who may one
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day be his buyers. It takes
and mindset, it takes an investment in
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in the long game, but it
pays dividendce. I mean just in in
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two years and with the way things
are changing right now, it feels like
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last Monday was was just, you
know, forever ago. In the time
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passes so quickly you get you mentioned
two years of the salesccer podcast. But
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just in two years, which is
a short time frame in the in the
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grand scheme of things, you guys
have seen some tremendous results in just the
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community building, not only the reach
of the podcast but the way it's it
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bolstered salesacker and now outreaches thought leadership
position in the sales community. Right.
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Yeah, absolutely so. We just
cracked and every time I look at this
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number, it's true you kind of
hit this exponential growth which is really exciting,
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but we just cracked half a million
downloads, which is absolutely incredible and
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I think one of the coolest things, which I didn't mention before is it
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did bring a new audience. Now, this is anecdotal, right. I
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don't have the full breakdown of our
listenership. I wish I could, but
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anecdotally we seem to have drawn more
of an executive crowd. Now. That
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might be because of our our host
Sam, who is a prolific crout of
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New York. It could be the
fact that executives are busier now. They
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don't have time to read a blog, they don't have time to come on
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a Webinar. But that's been a
really cool I guess by product of starting
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this is bringing in more of that
executive crowd and it's been really cool.
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And you know, we were talking
of earlier in I want to make this
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note of so we now do have
opportunity to monetize it. So we have
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opportunity to monetize the sales sacer podcast
and we do so very kind of sparingly.
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You know, we want to make
sure that it's in line with with
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our audience. And I would urge
any listener out there, because I get
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hit up all the time. It's
people like sky think he knows how to
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monetize podcast. Don't do it too
early. You do it too early and
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you are shooting yourself in the foot
and it's going to a the community or
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creating is not going to like it
be the people that are paying for it
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aren't going to see the results,
they're not going to come back and it's
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just me a bad experience for everyone. So don't monetize too early and when
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you do, be very selective with
who you let on the podcast, because
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that company has to somehow still provide
value for your listeners. Yeah, absolutely,
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and that's fantastic advice. So we've
talked a lot about the salescacker podcast.
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The sales engagement podcasts is one that
you host regularly and you guys have
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a very common mindset with us and
in what James Right has written about in
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his book content based networking. You
know, we've talked about delivering value,
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delivering the value to people who may
one day be a prospect. They're not
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a prospect today and you don't even
know. But you've got to go after
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that community and and be all in. And I think when most marketers in
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Beb think about podcasting, they think
about delivering value just to the audience.
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However, you guys see both sides
of the coin. What was the unlocked
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for you guys in looking at Hey, the guests. There is a way
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to deliver value to our community in
the folks who are guests on the podcast,
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not just the listeners. UHH.
Yeah. So how the sales engagement
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podcast kind of came about? And
then I'll get I'll get to the question.
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Is So we were basically we had
written a book and we're like,
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okay, what are all the ways
that we can promote this, this book,
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and we thought, well, we
could interview all the people that we
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interviewed in the book on this live
format. It could be really cool and
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we actually started it to support the
book and we launched it and it started
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seeing some really great success and so
it kind of quickly almost like overtook the
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book in popularity, which is really
cool. And Yeah, it's been there's
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there's multiple different ways that we kind
of use that podcast. So we don't
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monetize that one. There is a
little kind of brandage shoutout of outreach at
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the beginning, so you know,
you get a little bit of brand awareness
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there, and then there's still kind
of this thought leadership piece, which is
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again goes back to we talk about
sales engagement and sales the way that we
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want the rest of the world to
kind of think and use the terms that
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we think and and how where we
see modern selling going, because we believe
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if more people start picking up modern
selling practice is then our total addressable market
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is going to grow. So that's
kind of the thought leadership piece. And
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then lastly, you mentioned like this
demand Gen piece, which most people see
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the demand gen coming from their listeners, which it very well could be,
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but still, to this day it's
a little bit tougher to track attribution unless
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you're pulling them to, you know, a landing page with a discount code,
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or perhaps one I really like is
push them to an asset that maybe
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complements the episode that have been done, maybe a downloadable worksheet or something.
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Then it's easier to track attribution,
but it's still a tough challenge. But
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where you can do demanagin is is
with your guests. So if you have,
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you know, your tier one accounts, these talk to your accounts that
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you're really trying to break into.
You've got your classic strs Bedrs, calling
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into them, trying to book appointment. I can be very difficult for you
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know, let's say the fortune one
hundred companies. Well, it's much less
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difficult when you lead with value and
I reach out and I say, you
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know, hey, you know BEP
of sales. You've had such a fantastic
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career to day. You know,
I really think our listeners could benefit from
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it, and they could for sure. So then when you ask that question
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that I oh, yeah, I
mean, let's do it, and then
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you essentially do a live discovery.
It's really what's happening right, because you're
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just being curious. If you're a
good podcast, so it's you're just curious.
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So you're just asking these questions about
them, their business, their story,
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and then you amass all this really
interesting information about the company and the
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person. And you know, this
is where eq comes into it. Like
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you can for sure do this the
wrong way and like get and this is
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actually happened to me. I've been
on podcast where they basically tried to close
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me at the end of it and
it was one of the worst experiences of
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my life, because it's not about
that. It's more about building the relationship
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with the person and when the time
comes or they eventually had the business problem
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that you solve, you know that
relationship is already going to be there in
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the trust is going to be there. So that's a big one for us.
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Is that kind of you know,
you guys kind of coined the term
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content networking, but it can be
really valuable. And then the last thing
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I'll I'll say there is, yes, there is kind of the the prospect,
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so the direct, direct revenue generating
like hey, this is a company
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I want to sell to, let's
get them in the funnel, let's have
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a conversation with them. There's also
in the world that I kind of plan,
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which is business development and partnerships.
There's also value you can drive to
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strengthen partnerships or channel partnerships. So
if you have other, let's say,
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in our case, sales technology companies
that are complementary to outreach and they are
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a fral channel for us, we
can say hey, you know, we
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may not at this time be able
to drive a bunch of referrals your way
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because, you know, our business
objectives are pointed over here right now.
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But what we can do, you
know, let's give you a bunch of
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shout outs on the podcast, let's
get your executive team on the podcast and
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we'll use our visibility in the channels
we've created provide value that way to kind
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of thank you or encourage you to
bring more business our way as well.
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I love that, man. I
mean it is very sequential in my mind,
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the way you broke it down.
Is Not just about the audience.
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If you're delivering value there and you're
inviting people on who genuinely will add value.
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Okay, box number one, all
right, step number two. Do
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it the right way. Genuinely be
curious, genuinely talk shop with these folks,
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whether you sell to sales executives,
marketing executives, like we do it,
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executives, HR professionals, whatever the
case is, be curious, talk
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shop with them and you will learn
more about your target market. Even if
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it's not a discovery call that helps
you break into that one account, overall
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you are going to gain more pulse
on what's going on in your target market.
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You know, don't hard close them
as soon as you saw hit record
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and and then also look at okay, there's value that you have because you
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have this media property, even before
you have a huge listenership and have hit
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five hundred thousand downloads, like you
guys have with your show, Scott,
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there's still value in giving them that
third party validation, whether that's a partner,
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it's an adjacent company, it's a
reseller. You know, think about
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your network and not just prospects.
If you go down this road, then
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you start to just unlock. Oh
wait, no, I haven't talked to
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so and so in a while.
You know, we've had a partnership for
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a while. How can I just
add some value? Let's have them on
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the podcast real quick. I love
the way that you're walking through that and
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giving people some practical advice. Hey, everybody logan with sweet fish here.
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You probably already know that we think
you should start a podcast if you haven't
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already. But what if you have
and you're asking these kinds of questions?
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How much has our podcast impacted revenue
this year? How is our sales team
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actually leveraging the PODCAST content? If
you can't answer these questions, you're actually
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not alone. This is why I
cast it created the very first content marketing
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platform made specifically for be Tobe podcast
thing. Now you can more easily search
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and share your audio content while getting
greater visibility into the impact of your podcast.
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The marketing teams at drift terminus and
here at sweet fish have started using
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casted to get more value out of
our podcasts, and you probably can to.
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00:17:51.009 --> 00:17:55.650
You can check out the product in
action and casted dot US growth.
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That's sea St Ed dot US growth. All right, let's get back to
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the show. Speaking of practical advice, what is your advice for marketers,
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as you talked to sales and marketing
leaders, what some of the common objections
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or pitfalls you see with folks who
where you're saying, Hey, you guys
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should start a podcast. What are
you hearing out there, because maybe you're
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hearing different things for me because I'm
the guy who's selling podcasting services. So
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I'd love to hear, and I
think our listeners would love to hear as
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well, from someone who's a season
podcaster. What is it that you wish
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you did known you know from the
get go that has helped you along the
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way, and what do you think
you know would help other be to be
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marketing leaders who haven't yet started a
podcaster and they're thinking about it? Yeah,
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so the first thing that comes to
mind is it's not as daunting as
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you think it's going to be.
I think everyone thinks they think of podcasts
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and I gotta have this this studio
on this coach and I gotta we're Nice
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Clu those and I got to fly
my guess in and you know, I
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need it to be so top notch. And the funny thing about it is
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I find sometimes the less I prepare
for an episode and the more kind of
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Hacky it feels, sometimes the more
people resonate with it. You know,
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there is so much out there right
now and in terms of content that people
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crave authenticity and they create this realness. And even ab tested this with black
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videos I've put on Linkedin and one
that's super high quality versus one that is
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literally me on my iphone, you
know, going to my next meeting,
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and the lower quality one will do
better. And Trust I've a be tested
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this like twenty times. So people
crave that, is that real, kind
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of off the cuff. So if
you've been in an industry for any amount
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of time where you have any sort
of knowledge, you know let it come
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freely and it's as simple as getting
a zoom license or or whatever video recording
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software you want to use. And
what next time you catch up with some
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of your business colleagues, that you
probably already have a meeting on the books.
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You know, for learning for sharing
knowledge. Say, Hey man,
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why don't we record this and you
just or hey man, hey woman,
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let's let's just hit record, and
then you record it and send it to,
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you know, an agency like like
sweetish. Of course, we love
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working with you guys. And then
that's it. And it's so unbelievably simple.
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I do this probably zero point zero, one five percent of of my
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job and I just fit this in
in between my meetings. Sometimes I can
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hit two birds with one stone and
have an actual meeting as well as record
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something, and then I repurpose that
all on Linkedin. So there's my linkedin
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post for the week. And you
know, I guess. Yeah, without
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going too much of a rent,
it's not as difficult as you think and
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you'll see a tremendous amount of value
quickly. And if there's anyone listening to
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this who's like thinking of ways they
can provide value to their organization above and
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beyond their role, you know,
many of us now, especially kind of
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millennials, seem to have this bitch
of okay, I love my lane and
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I'm good at this, but like, I'm also super interested in all this
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stuff, all this other stuff.
A podcast is a really good way to
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scratch that itch where you get to
talk to super interesting people from all walks
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of life, from all different areas, that have all different skill sets,
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all different ways of thinking, and
it can be a fantastic way to help
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boost your career as well as provides
fremendous value to your organization. Now I
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love all of that and notwithstanding the
shout out to sweet fish, thank you
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for that, man, but I
just love hearing them. And you talked
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about killing two birds with one stone. I literally had a potential customer that
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we've been talking through. With everything
going on right now, they put their
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podcast on hold a little bit,
but you know, we had a we
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had a conversation. Hey, let's
let's sink up, let's figure out next
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steps. By the way, we
were riffing on this. Do you mind
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if we take the last twenty minutes
of this can record something for B to
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be growth? And we did that. We had a great conversation and it
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was just very natural. It created
content, it deepened that relationship. We
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still talked business, and so it's
great to hear from someone else who's not,
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you know, in just podcasting as
neck deep as we are. You
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know say that you guys produce a
show that most often is producing two episodes
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a week. You are a busy
guy. You have tons of stuff going
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on. You know, outreach is
continuing on this trajectory. Sales Hacker is
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providing tons of value. You guys
are doing webinars, all sorts of things,
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and yet you guys still have the
bandwidth, with some help is,
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as you mentioned, to keep it
going and to keep delivering value and consistency.
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And Hey, if there's an um
or an aw there, that's okay,
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or if we kind of feel our
way through this episode, that's okay.
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But your listeners can count on that
consistency and buy and large you've got,
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you know, just great episodes to
go out there and they might not
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always follow the same format. You
might start off a little bit differently,
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but again back to that authenticitate people
are are able to connect with you.
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Well, speaking of that, Scott, for people who want to connect with
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you, you mentioned you personally linked
in. Look you up, Scott Marker.
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Where can they go to find more
sales hacker content, whether that's the
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podcast as well as stuff from outreach
in the sales engagement podcast? Man,
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absolutely so. Yeah, connect with
me on Linkedin, Scott Barker, go
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to wwt sales hackercom for we have
both two to three pieces of content we
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release on the blog every week.
We do two weaponars each and every week
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and we have two podcasts that we
we release and we actually just released a
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video series as well which is really
fun. It's called demolition, so check
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it out on the left hand side
of sales hacker. And then for the
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00:23:51.440 --> 00:23:53.559
sales engagement, if you like the
sound of my voice and one to hang
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00:23:53.640 --> 00:24:00.549
out with me a little bit,
if it wouldn't, sales engagementcom slash podcast.
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00:24:00.869 --> 00:24:03.349
And Yeah, we try and release
two episodes every week. Awesome,
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man. Thank you so much for
the great chat. It's always great connecting
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00:24:07.630 --> 00:24:11.619
with you online offline and Hey,
I'm just glad we recorded it. That's
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00:24:11.700 --> 00:24:15.099
my Meta ending for today. Thanks, Gott love it. Thanks for having
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00:24:15.140 --> 00:24:22.259
me. I hate it when podcasts
incessantly ask their listeners for reviews, but
343
00:24:22.339 --> 00:24:26.049
I get why they do it,
because reviews are enormously helpful when you're trying
344
00:24:26.049 --> 00:24:29.369
to grow a podcast audience. So
here's what we decided to do. If
345
00:24:29.369 --> 00:24:33.009
you leave a review for be tob
growth in apple podcasts and email me a
346
00:24:33.089 --> 00:24:37.329
screenshot of the review. To James
at Sweet Fish Mediacom I'll send you a
347
00:24:37.450 --> 00:24:41.440
signed copy of my new book.
Content based networking. How to instantly connect
348
00:24:41.519 --> 00:24:44.440
with anyone you want to know.
We get a review, you get a
349
00:24:44.480 --> 00:24:45.839
free book. We both win.