Sept. 7, 2022

What Would You Give Up Your Email To Get Access To? | Original Research

We spoke with 100 marketing leaders and asked "What was the last resource you gave up your email to get access to?" In this roundtable discussion Benji, James, Dan, and Logan breakdown the findings.  
Discussed in this episode: 
The content, events,...

We spoke with 100 marketing leaders and asked "What was the last resource you gave up your email to get access to?" In this roundtable discussion Benji, James, Dan, and Logan breakdown the findings.  
Discussed in this episode: 
The content, events, and tools B2B marketers want in their inbox
The right time for gated content
Making your content so good that people are eager to give up their email to access it  


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Transcript
WEBVTT 1 00:00:08.199 --> 00:00:12.880 Conversations from the front lines and marketing. This is B two B growth. 2 00:00:17.719 --> 00:00:22.879 Welcome in on today's episode, James Dan and I are here and set to 3 00:00:22.960 --> 00:00:29.960 discuss some resources, uh, that marketers give up their email to get access 4 00:00:30.039 --> 00:00:34.000 to. And so what we did, if you're new to this format, 5 00:00:34.320 --> 00:00:38.600 we asked a hundred B two B marketing leaders a few questions, about fifteen 6 00:00:38.679 --> 00:00:42.679 questions, and one of them was what was last resource you gave up your 7 00:00:42.679 --> 00:00:46.079 email to get access to? And then we're just gonna discuss the answers we 8 00:00:46.119 --> 00:00:50.439 heard and what were the things for us that we're willing to give up our 9 00:00:50.520 --> 00:00:54.039 email addressed for and and have something hit our inbox. And so I know 10 00:00:54.399 --> 00:00:57.159 if you're listening to this, you're probably thinking, man, the inbox is 11 00:00:57.200 --> 00:01:00.000 a complex space. That's what I think newsletters are like. All the rage 12 00:01:00.039 --> 00:01:04.560 and at the same time, so much spam. It's everywhere you look up. 13 00:01:04.560 --> 00:01:08.079 Your inboxes flooded and James, I know it was in the last couple 14 00:01:08.079 --> 00:01:11.400 of weeks you actually brought this uff that you're like hiring someone to help you 15 00:01:11.480 --> 00:01:15.640 with your inbox. Tell me how that's going, because I know you're fairly 16 00:01:15.640 --> 00:01:19.000 opinionated on that. Topic. Yeah, so I just hired a woman named 17 00:01:19.040 --> 00:01:23.640 Katilla and she started this week actually, and it's been she's she's been a 18 00:01:23.680 --> 00:01:27.200 godsend. We jump on a call for fifteen minutes a day and she talks 19 00:01:27.239 --> 00:01:33.599 through the chaos that is my inbox, and a lot of it is just 20 00:01:33.640 --> 00:01:37.319 like yeah, unsubscribed from that, unsubscribed from that, unsubscribed from that, 21 00:01:37.400 --> 00:01:41.000 like the thing I wanted from them was super helpful when I needed it and 22 00:01:41.079 --> 00:01:45.040 now they're peppering me with stuff that, you know, I don't want anymore. 23 00:01:45.120 --> 00:01:48.719 So, uh, yeah, it's definitely top of mind. I've been 24 00:01:48.719 --> 00:01:52.920 thinking a lot about you know it, just as as we hammer down and 25 00:01:53.200 --> 00:01:57.519 really focus on turning B two B growth into the go to media property for 26 00:01:57.560 --> 00:02:00.760 B Two B marketers, we've got to figure out how to email well and 27 00:02:00.920 --> 00:02:04.599 uh, and we haven't figured it out yet. So I'm excited to dive 28 00:02:04.640 --> 00:02:07.120 into this and see what a hundred of these folks said. Yeah, Dan, 29 00:02:07.199 --> 00:02:09.439 what was the last thing? Like, I'm just gonna give the question 30 00:02:09.479 --> 00:02:13.199 to you. What's the last resource you give up your email to get access 31 00:02:13.199 --> 00:02:19.199 to? Sure, hold on, think about it. Something from income school. 32 00:02:19.520 --> 00:02:24.120 It was creator science. He has a newsletter and I specifically just wanted 33 00:02:24.120 --> 00:02:29.039 to see his funnel, like I wanted. He he specifically pitched like how 34 00:02:29.080 --> 00:02:32.080 a newsletter could be the biggest growth engine for your podcast. So naturally I'm 35 00:02:32.120 --> 00:02:36.719 like what? I go to his website, I give up my email and 36 00:02:36.800 --> 00:02:39.199 honestly, the pitch for getting on the email was really compelling. And I've 37 00:02:39.240 --> 00:02:43.680 gotten one email. He was really light on the auto responders, and I've 38 00:02:43.680 --> 00:02:46.879 gotten one of his newsletters and I'm like it's actually pretty good, like I 39 00:02:46.919 --> 00:02:49.919 think I'd like. It's good enough that I'm like, I think I want 40 00:02:49.960 --> 00:02:53.560 to read the next one. His next three better be good, otherwise I'll 41 00:02:53.560 --> 00:02:55.919 probably unsubscribe because I've kind of learned what I needed to learn. But he 42 00:02:57.000 --> 00:03:00.520 definitely sold me on it and now I'm in his I'm in his newsletter. 43 00:03:00.639 --> 00:03:04.840 Is that J Klaus? H J Klaus? Yeah, yeah, he has 44 00:03:04.879 --> 00:03:07.840 been somebody that that I've connected with a few times now. He's the host 45 00:03:07.879 --> 00:03:12.719 of a show called creative elements, and so check out Ja. It's just 46 00:03:12.840 --> 00:03:15.879 J CLAUS DOT COM, C L O U S E Dot Com. I 47 00:03:15.879 --> 00:03:21.199 know he spoke at podcast movement last week while we were there and I didn't 48 00:03:21.199 --> 00:03:23.039 go to that talk, but I heard fantastic things about it from cody and 49 00:03:23.120 --> 00:03:28.080 Dan. Yeah, I heard last week he was on marketing millennials and I 50 00:03:28.120 --> 00:03:32.360 was listening to him just super well informed, even on just creator economy and 51 00:03:32.599 --> 00:03:36.159 all sorts of things over there. So definitely check them out. Okay, 52 00:03:36.240 --> 00:03:38.360 so I was thinking about this personally this morning and I jotted down a few 53 00:03:38.360 --> 00:03:42.039 things that I think I've given up my email for recently. One of them 54 00:03:42.120 --> 00:03:44.439 was like a personal development. So this is outside of marketing, maybe a 55 00:03:44.479 --> 00:03:46.759 little outside of business, but it was like core values type newsletter, an 56 00:03:46.800 --> 00:03:52.439 assessment that then drove me to like give up my email right and then their 57 00:03:52.560 --> 00:03:55.719 drip after that has actually been really informative because it's personalized. So I was 58 00:03:55.759 --> 00:03:59.759 like, well, I would want this type of email in my inbox because 59 00:03:59.759 --> 00:04:02.319 it's personal to me. And so I'm thinking about it from a marketing perspective 60 00:04:02.360 --> 00:04:06.159 and I'm like the way they tied these things together and then other assessments that 61 00:04:06.199 --> 00:04:11.319 they have are further down, like ways that they would connect me to actually 62 00:04:11.319 --> 00:04:14.879 purchase some of their products, made a lot of sense because of the personal 63 00:04:14.960 --> 00:04:16.560 nature of it. And then on the marketing side, I was thinking about 64 00:04:16.560 --> 00:04:21.800 Devin Reid when he just recently left Gong and I was like, Oh man, 65 00:04:23.000 --> 00:04:26.199 I connected with Devon. I liked the conversation. He has some really 66 00:04:26.199 --> 00:04:29.120 compelling content. I know he has a newsletter. I hadn't subscribed it. 67 00:04:29.160 --> 00:04:31.279 I want to follow his career and I know he does not flood the INBOX. 68 00:04:31.319 --> 00:04:34.360 It's like a one email a week. It's usually pretty short. It's 69 00:04:34.399 --> 00:04:38.399 like okay, that's something I'd be willing to give it up for. And 70 00:04:38.439 --> 00:04:42.680 then outside of that it's usually an email to learn a specific skill. So 71 00:04:42.720 --> 00:04:47.439 it's like I remember being a social media like marketer and wanting to like really 72 00:04:47.519 --> 00:04:50.639 figure out what's a good way to do content planning, and so I would 73 00:04:50.879 --> 00:04:55.759 get some pdf, some resource and then, like James said, I've done 74 00:04:55.800 --> 00:05:00.040 subscribe so so that it's usually to get like a resource like that. James, 75 00:05:00.120 --> 00:05:02.639 what about you, man, because if you're cleaning out your inbox, 76 00:05:02.720 --> 00:05:05.800 I know you're also a resource guy, so it's really easy probably for you 77 00:05:05.839 --> 00:05:08.720 to like, Oh, I want to try this, so you give up 78 00:05:08.759 --> 00:05:12.040 your email and then you gotta go back and unsubscribe later. But what's what's 79 00:05:12.079 --> 00:05:15.079 the last thing you gave up your email for? I've gotten a lot more 80 00:05:15.120 --> 00:05:18.959 selective because it just gets so out of hand. And then, but when 81 00:05:19.040 --> 00:05:24.240 we were at podcast movement there was a panel that we went to, actually 82 00:05:24.279 --> 00:05:29.759 I went to with Dan, and one of the women on the panel shouted 83 00:05:29.759 --> 00:05:34.360 out a podcast specific newsletter about the podcast industry. I can't even remember what 84 00:05:34.399 --> 00:05:36.800 the name is now. I think I've only gotten one email from them, 85 00:05:38.439 --> 00:05:44.199 but she just praised from the stage how good this newsletter was and since it's 86 00:05:44.240 --> 00:05:46.839 specifically about the podcast industry, that was the last thing I gave up my 87 00:05:46.879 --> 00:05:51.959 email for. Yeah, I was podcasting. There's a couple that of those 88 00:05:51.959 --> 00:05:56.480 newsletters that hit my inbox and I'll read through them. I think this goes 89 00:05:56.480 --> 00:05:59.600 back to also how do we think about our inbox? Like? That's a 90 00:05:59.600 --> 00:06:02.279 bit of a broader question and I do want to take us there after we 91 00:06:02.319 --> 00:06:05.879 look at these results, because I think that plays into this. And do 92 00:06:05.959 --> 00:06:10.720 you really want to be hit with information there consistently when you're like trying to 93 00:06:10.759 --> 00:06:14.120 clean out the inbox and also responding to people? It's like you have to 94 00:06:14.160 --> 00:06:16.720 think about it in a specific way. So, okay, the results that 95 00:06:16.800 --> 00:06:21.120 we saw, I'm gonna break it into three categories. But first I'll read 96 00:06:21.199 --> 00:06:25.959 some specific answers. And again this is a hundred B two b marketers telling 97 00:06:26.040 --> 00:06:29.120 you what's the last thing they gave up their email for. So it was 98 00:06:29.160 --> 00:06:33.759 things like loom. So that's a product like basically a p LG motion free 99 00:06:34.439 --> 00:06:40.160 trial type deal, objection handling help. I'm assuming that's some sort of PDF 100 00:06:40.360 --> 00:06:45.000 format benchmark report. Again, you're talking about like a White Paper or a 101 00:06:45.000 --> 00:06:47.959 PDF morning brew, marketing brew. That's when we could harp on a lot, 102 00:06:48.000 --> 00:06:50.920 because that's a newsletter that a lot of people subscribe to and a lot 103 00:06:50.920 --> 00:06:56.959 of people find value in. Hubspot state of e D M report, competitive 104 00:06:57.000 --> 00:07:02.160 solution. And then another just like general e D F email deliverable on engagement, 105 00:07:02.680 --> 00:07:06.480 e book on Best Practices and marketing operations. That goes back to what 106 00:07:06.519 --> 00:07:11.000 I was saying right about like Oh, this content calendar, those types of 107 00:07:11.040 --> 00:07:15.839 downloads. You have a masterclass social strategy, content sub stack, some newsletter, 108 00:07:16.360 --> 00:07:20.879 Webinar. Of all of those, if I'm boiling them down, looking 109 00:07:20.920 --> 00:07:25.720 at how I would group them, I would say the most popular answer is 110 00:07:25.759 --> 00:07:30.399 related to content. Second, basically as events, and then that that would 111 00:07:30.399 --> 00:07:35.839 include online like virtual events, as obviously, and then tools would be third. 112 00:07:36.120 --> 00:07:40.560 As you guys see the list and you see those three categories, like 113 00:07:40.920 --> 00:07:45.199 anything stand out to you? James? I think that makes sense. I 114 00:07:45.240 --> 00:07:48.600 mean I've seen metadata. I've seen the ADS in my linkedin feed for probably 115 00:07:48.600 --> 00:07:55.920 the last month now of them promoting this demand event. I remember they they 116 00:07:55.959 --> 00:07:59.199 I think they executed on it pretty well last year from what I heard people 117 00:07:59.240 --> 00:08:01.879 talk about. I didn't attend the event. I don't tend to attend those 118 00:08:01.920 --> 00:08:05.399 type of things. I don't not because I think they're bad, I just 119 00:08:05.279 --> 00:08:09.720 not necessarily interested in it. So that checks out to me. When I 120 00:08:09.759 --> 00:08:13.839 think about giving up my email address, I don't necessarily think about it like 121 00:08:13.879 --> 00:08:16.920 a tool, like if I were signing up for loom, I wouldn't in 122 00:08:16.000 --> 00:08:18.560 my mind think like Oh, I have to give up my email address to 123 00:08:18.600 --> 00:08:22.879 get this. I would just like okay, well, that's how I log 124 00:08:22.959 --> 00:08:26.319 into the tool. So I don't know if if I would necessarily, you 125 00:08:26.360 --> 00:08:30.000 know, if if I were being surveyed. Obviously, you know the folks 126 00:08:30.040 --> 00:08:33.639 we talked to mentioned tools. So clearly, UH, other people are considering 127 00:08:33.639 --> 00:08:37.399 it that way. But but yeah, I think it checks out to me. 128 00:08:37.799 --> 00:08:41.159 The reason I included it is because when you think of like the P 129 00:08:41.320 --> 00:08:46.080 L G motion and can was actually a good example of this, because I 130 00:08:46.120 --> 00:08:50.159 am a paid user, but I'm also I also have a free account. 131 00:08:50.240 --> 00:08:52.159 So it's kind of this weird where like they hit me thinking that I'm not 132 00:08:52.440 --> 00:08:56.320 in and up, but I actually am in, and the drips that they 133 00:08:56.399 --> 00:09:01.279 hit me with because they have my email, they're always showing me things and 134 00:09:01.320 --> 00:09:05.279 they're in my inbox consistently because they don't think I've paid yet. So I 135 00:09:05.360 --> 00:09:09.519 think you're right, like you're you're signing up to get a log in, 136 00:09:09.679 --> 00:09:16.080 but they're they're thinking is also a marketing play and the hubspot has honestly done 137 00:09:16.080 --> 00:09:22.840 that execution really, really well by specifically creating free tools, as an email 138 00:09:22.879 --> 00:09:26.519 capture mechanism. So I forget. I think they did like a website greater. 139 00:09:26.679 --> 00:09:30.600 Maybe it was it was either a hubspot or co schedule that did like 140 00:09:30.600 --> 00:09:33.519 a website greater, where it was a tool that would analyze your website. 141 00:09:33.919 --> 00:09:39.639 There's a headline a blog headline analyzer, so you could put in like a 142 00:09:39.759 --> 00:09:45.480 topic and it would spit out fifteen like potential blog headlines. So like things 143 00:09:45.519 --> 00:09:48.120 like that I think are really interesting. Dan What are your initial thoughts on 144 00:09:48.159 --> 00:09:52.320 those three categories, when you have content, events and then the tools, 145 00:09:52.360 --> 00:09:56.720 which we touched on briefly there? Yeah, I see. I definitely see 146 00:09:56.759 --> 00:10:01.480 it in my own email behavior right I'm definitely giving up my email for those 147 00:10:01.480 --> 00:10:05.440 three things. I do see events as kind of like content, and oftentimes 148 00:10:05.440 --> 00:10:07.879 even some of the people who said like the people who are giving it up 149 00:10:07.879 --> 00:10:09.840 for a Webinar, often giving up their email not so they can be at 150 00:10:09.840 --> 00:10:13.320 their Webinar but so they can get the recording and the deck afterwards, because 151 00:10:13.360 --> 00:10:16.480 I think a lot of other people are the similar and that they freaking hate 152 00:10:16.480 --> 00:10:20.039 webinars and just would rather watch it on two x speed. You can skip 153 00:10:20.039 --> 00:10:24.799 the pitch right later. Yeah, the one thing that was interesting to me 154 00:10:24.879 --> 00:10:28.279 is if you thought about it in like what was most popular, and you 155 00:10:28.279 --> 00:10:30.879 could almost think of it as like a funnel, if most popular was like 156 00:10:31.039 --> 00:10:33.759 content sort of at the top, and then events it's a little bit of 157 00:10:33.799 --> 00:10:39.879 like a harder lift to pull off. Like obviously content that is is quality. 158 00:10:41.200 --> 00:10:43.720 I'm not saying there's no lift to that. There is, but content 159 00:10:43.840 --> 00:10:48.639 is the one that's like the easiest in and then events doing that really well 160 00:10:48.279 --> 00:10:50.919 that's going to be harder tools. It's like, well, this is like 161 00:10:50.960 --> 00:10:54.200 something that probably you're ultimately wanting them to pay for, so that's gonna be 162 00:10:54.240 --> 00:10:56.799 like the most lift. So it kind of made sense to me and you 163 00:10:56.799 --> 00:11:01.600 could think of it in like a funnel of sorts. Let's go first to 164 00:11:01.799 --> 00:11:05.039 how we think about our inbox and then we'll go to recommendations, because this 165 00:11:05.159 --> 00:11:09.799 is a key part. Is, like I personally do not want to be 166 00:11:09.960 --> 00:11:16.200 hit by different categories of things in my inbox. I like knowing like I'm 167 00:11:16.240 --> 00:11:20.519 responding to people outside of sweet fish in my inbox. That's the first thing 168 00:11:20.559 --> 00:11:24.799 that's most important is what are the conversations I'm having externally, internal conversations on 169 00:11:24.919 --> 00:11:28.919 slack. So when when a newsletter hits, because I'm someone that's prone to 170 00:11:30.000 --> 00:11:33.799 a D H d. A newsletter hits my inbox and I'm like, when 171 00:11:33.840 --> 00:11:37.440 do I read this? Because this isn't a task. This could suck me 172 00:11:37.480 --> 00:11:39.679 into some black hole of content that I didn't mean to go down on this 173 00:11:39.799 --> 00:11:45.720 format. So how do you guys think about your your inbox and like what 174 00:11:45.840 --> 00:11:48.360 you actually want to hit it? And then the follow up question to that 175 00:11:48.440 --> 00:11:52.200 is like, let's say you let morning Brew, Marketing Brew Into Your Inbox. 176 00:11:52.799 --> 00:11:56.360 When are you consuming that content and, like, are you just skimming? 177 00:11:56.519 --> 00:12:00.440 I know that's a lot, but I want to get into the mindset 178 00:12:00.480 --> 00:12:03.519 of how you think about some of the things. You've given up your email 179 00:12:03.559 --> 00:12:07.039 address or and Dan, I'll let you go first on this one. Absolutely, 180 00:12:07.279 --> 00:12:09.360 I don't know. I have a personal email box and I have a 181 00:12:09.399 --> 00:12:15.120 work email box. All the newsletters and content go to the personal email box 182 00:12:15.279 --> 00:12:18.799 and that's how I kind of keep it a little cleaner. The type of 183 00:12:18.840 --> 00:12:22.519 content other than like work and collaboration, like actual work being done in the 184 00:12:22.559 --> 00:12:26.279 email box. There is another kind of where it's like spam outreach to get 185 00:12:26.279 --> 00:12:31.279 on B two B growth to me is all spam, and then there's another 186 00:12:31.360 --> 00:12:37.480 category of like updates from tools that I use all those companies because they have 187 00:12:37.519 --> 00:12:39.799 my email address, and it's companies from Riverside like we're on now. It's 188 00:12:39.799 --> 00:12:45.039 from Hubspot, it's from descript, it's from all my tools and I'll honestly 189 00:12:45.120 --> 00:12:48.320 most of them I just delete a spam, but there are a few like 190 00:12:48.480 --> 00:12:52.559 essentially Riverside descript. I'm on the edge of my chair waiting to see what 191 00:12:52.039 --> 00:12:56.159 like feature they're dropping next. So I always look for them, I open 192 00:12:56.240 --> 00:12:58.320 them up, read them and the delete everything else. Those are tools that 193 00:12:58.360 --> 00:13:03.600 I'm using so often that I'm really interested in whatever features are launching and I 194 00:13:03.600 --> 00:13:05.639 don't even care if they if they give me content of like how to be 195 00:13:05.639 --> 00:13:09.399 a better podcaster instantly, but if it's like a tool update of like here's 196 00:13:09.399 --> 00:13:11.480 a new feature we have coming out, I'm like, Oh, what's that? 197 00:13:13.200 --> 00:13:16.519 So I look at those differently. Yeah, that's that's actually really interesting 198 00:13:16.519 --> 00:13:20.639 that you focused on that, because people might not be thinking that way when 199 00:13:20.639 --> 00:13:24.200 they're creating content. But I'd say I'm the same from those those companies, 200 00:13:24.240 --> 00:13:26.039 where I don't need you to tell me like yeah, like I don't need 201 00:13:26.080 --> 00:13:30.840 a listical from you. I don't need I don't need like why this content 202 00:13:30.919 --> 00:13:33.879 works. I need like, Oh, have you tried this yet in our 203 00:13:33.919 --> 00:13:35.519 our tool, because this is how it could up level the content you're already 204 00:13:35.519 --> 00:13:39.559 creating, James, like how do you as you you know you're handing it 205 00:13:39.600 --> 00:13:43.679 off, but there's still that element of like I think you and I are 206 00:13:43.720 --> 00:13:46.720 probably similar in this way, where, like, when you just see the 207 00:13:46.840 --> 00:13:50.480 overwhelm of it, you could just click on it and like look at it 208 00:13:50.480 --> 00:13:52.279 and then be like Oh what, wait, what the heck was I doing? 209 00:13:52.320 --> 00:13:54.279 I feel like we maybe that you can totally shoot me down at that. 210 00:13:56.000 --> 00:13:58.480 That's usually what happens to me. I'll be trying to wind down the 211 00:13:58.559 --> 00:14:03.559 day and before I passed my inbox off, I would be winding down the 212 00:14:03.600 --> 00:14:07.000 day and and get into so many rabbit trails that I was like, you 213 00:14:07.039 --> 00:14:09.720 know what, there's a better way to do this. A guy named Gino 214 00:14:09.759 --> 00:14:15.360 Wickham, who engineered the EOS model that we run our company on, he 215 00:14:15.440 --> 00:14:18.720 kind of shared this system. He was like, email is a an our 216 00:14:20.159 --> 00:14:24.840 task and if you, as a business leader, if your value to your 217 00:14:24.919 --> 00:14:28.480 organization is more than twenty five dollars an hour, which it should be if 218 00:14:28.519 --> 00:14:33.000 you're the leader of an organization, you need to be figuring out another method 219 00:14:33.159 --> 00:14:39.159 for processing your email. And so that challenge was really powerful for me. 220 00:14:39.759 --> 00:14:43.799 That was when I really started considering like hey, I don't need to be 221 00:14:43.840 --> 00:14:50.360 doing our work. And so now I am like yesterday I was on my 222 00:14:50.399 --> 00:14:54.200 Peloton working out, doing something that I need to do anyway, and I 223 00:14:54.279 --> 00:14:58.200 had a phone call with Katilla and she's like, okay, Samantha Stone reached 224 00:14:58.200 --> 00:15:01.240 out. She said this she's not been happy with some of the video stuff 225 00:15:01.279 --> 00:15:05.559 that she's getting from, you know, this vendor she's using. I wanted 226 00:15:05.600 --> 00:15:07.480 to see if she could potentially work with sweet fish on it. Samantha is 227 00:15:07.480 --> 00:15:11.440 an old friend, former client referral partner for us. So I'm like, 228 00:15:11.519 --> 00:15:16.159 yeah, the center my calendle link. Let's let's get something on the calendar. 229 00:15:16.360 --> 00:15:20.480 But I'm talking that through with Katilla while I'm on my bike. So 230 00:15:20.559 --> 00:15:24.679 it's not I would not have been able to process my email like that prior 231 00:15:24.720 --> 00:15:28.000 to actually having someone talk through it with me. Plus I'm a verbal processor, 232 00:15:28.159 --> 00:15:33.080 so for me personally, talking through something is way easier. And then 233 00:15:33.120 --> 00:15:37.600 she just responds on my behalf and make sure that whoever she's communicating with knows 234 00:15:37.720 --> 00:15:39.639 that it's not me, that it's her that they're talking to, and so 235 00:15:41.080 --> 00:15:43.919 I feel really good about that. So that's something that that the way I 236 00:15:43.960 --> 00:15:46.799 think about you know, the same, same as you, Benji. Internal 237 00:15:46.879 --> 00:15:54.919 Communications obviously happening in slack. External Communications is email and I honestly I try 238 00:15:54.919 --> 00:15:58.440 to get people into text messages, like if it's something that I know is 239 00:15:58.480 --> 00:16:03.200 really a Warton I'm trying to get it into text messages as quickly as possible 240 00:16:03.200 --> 00:16:07.519 because I know that like I'm training myself to not even look at my inbox, 241 00:16:07.639 --> 00:16:11.000 like that's not even something I want to I want to look at anymore. 242 00:16:11.320 --> 00:16:15.120 I'm just gonna have Katilla processing all of that and talking me through what 243 00:16:15.279 --> 00:16:19.159 needs to happen so that that's not even in my life. Yeah, I 244 00:16:19.159 --> 00:16:22.559 think that all of that is really good context. And then for me it 245 00:16:22.679 --> 00:16:27.039 just takes me to newsletters, because that came up a lot. It's like, 246 00:16:27.080 --> 00:16:30.960 okay, so if that's the way that we're consuming like industry news. 247 00:16:30.960 --> 00:16:33.600 So for us we're in the B two B podcasting space, but we're looking 248 00:16:33.639 --> 00:16:37.720 at podcasting more broadly trends. What are people doing, what are people trying? 249 00:16:37.919 --> 00:16:41.200 So I have a few of those that hit my inbox from like okay, 250 00:16:41.240 --> 00:16:44.720 just like have some time where all you're doing is looking at that content. 251 00:16:44.799 --> 00:16:47.840 And actually I found it's just easier to just go to those websites than 252 00:16:47.879 --> 00:16:52.519 even let them infiltrate my my inbox. But there's there's gotta be a way 253 00:16:53.039 --> 00:16:56.840 or like, even if it's just twenty minutes on your calendar, where like 254 00:16:56.879 --> 00:17:00.600 that's when you look at your newsletters and the bar for newsletters is like skyrocketing 255 00:17:00.720 --> 00:17:04.480 because so many people are getting in the game. That unless you have like 256 00:17:04.519 --> 00:17:08.720 a team like again, like a morning bruise is the perfect example, because 257 00:17:08.759 --> 00:17:12.720 they're at such scale now where you're like, okay, they were early into 258 00:17:12.759 --> 00:17:18.680 this, they're they're great at it and I'm gonna want their content. It's 259 00:17:18.799 --> 00:17:21.400 it's uh, it's got to be a pretty heavy lift to just go in 260 00:17:21.440 --> 00:17:25.640 there. You know, you can say morning Bruce Newsletter is great because they're 261 00:17:25.720 --> 00:17:29.519 now at scale and they're big. Newsletter was great when they were a team 262 00:17:29.519 --> 00:17:33.720 of like two dudes that went to University of Michigan. Like they put in 263 00:17:33.799 --> 00:17:40.799 the effort to create a quality product in the inbox that nobody else was putting 264 00:17:40.799 --> 00:17:45.480 out, and so they were curating all of these highlights from HBR and all 265 00:17:45.640 --> 00:17:49.960 all these like news aggregators and they just wrote it in a millennial way that 266 00:17:51.079 --> 00:17:53.799 was engaging to a big group of people. And I just don't think most 267 00:17:53.880 --> 00:18:00.759 companies think about email content in that way. It's a throwaway thing. They 268 00:18:00.799 --> 00:18:03.519 don't put premise development into it, they don't plan it out the way they 269 00:18:03.559 --> 00:18:08.079 plan other pieces of their content. At least. I don't hear anybody talking 270 00:18:08.119 --> 00:18:11.839 about that, and I think there needs to be a great deal. I 271 00:18:11.839 --> 00:18:15.519 mean, to get into someone's Inbox, as we've seen in this data, 272 00:18:17.119 --> 00:18:22.119 not that hard to do. To stay in someone's inbox very hard to do. 273 00:18:22.359 --> 00:18:26.640 And so if if you're going to use email as an affinity building tool, 274 00:18:26.519 --> 00:18:30.599 you have to come up with a compelling enough hook that somebody is gonna 275 00:18:30.680 --> 00:18:33.880 want when they when they see your name in their inbox, they're going to 276 00:18:34.079 --> 00:18:38.279 want to open it up. And and that is no small feat to figure 277 00:18:38.279 --> 00:18:42.000 that out. Yeah, that was said very well. That's that is the 278 00:18:42.000 --> 00:18:45.640 first recommendation we have. We have to give away, and I think you 279 00:18:45.680 --> 00:18:48.599 just did it so well. It's just saying, like, if you're gonna 280 00:18:48.640 --> 00:18:51.960 get into the game here or if you are like be thinking through premise. 281 00:18:52.039 --> 00:18:55.599 We talk about that in the podcast content. You are in the podcast like 282 00:18:56.039 --> 00:18:59.839 realm, because that's that's where we we live and breathe, right, but 283 00:19:00.039 --> 00:19:03.720 then when you think of email, same thing applies. Premises everything, knowing 284 00:19:03.720 --> 00:19:07.480 your P O v, I mean in written form too, there's something to 285 00:19:07.599 --> 00:19:11.319 be said about it's kind of harder in a lot of ways because people's attention 286 00:19:11.359 --> 00:19:15.079 spans. But Yeah, you, you definitely need that differentiated P O v 287 00:19:15.519 --> 00:19:19.440 and you need to know where you're where you're taking people that are are subscribing. 288 00:19:19.480 --> 00:19:23.279 So I really like that. I think the way we've said it recently 289 00:19:23.720 --> 00:19:27.720 is that marketers are obviously we're gonna be willing to give up our email for 290 00:19:27.839 --> 00:19:33.079 content that gives us an unfair advantage, and I love that language that we've 291 00:19:33.319 --> 00:19:37.920 we've been using. But like an unfair advantage at work, because I clicked 292 00:19:37.960 --> 00:19:41.720 on your email and you gave me some strategy, you gave me something that's 293 00:19:41.720 --> 00:19:45.599 been working really well for you. The content is is just a high quality 294 00:19:45.640 --> 00:19:48.960 of course, like that's the type of stuff that I even in my a 295 00:19:49.039 --> 00:19:52.480 d h d moments where I'm clicking on it. I'm clicking on it because 296 00:19:52.519 --> 00:19:53.920 I know you're gonna give me quality. I know you're gonna give me something 297 00:19:53.960 --> 00:19:59.480 that actually could help my my work today, tomorrow, next week. So 298 00:20:00.000 --> 00:20:03.279 that is kind of what you're driving in. Yeah, one thing that combines 299 00:20:03.319 --> 00:20:07.400 those two things, Benji. You know, giving someone an unfair advantage of 300 00:20:07.480 --> 00:20:11.599 work with premise development. There was a newsletter that I joined a few years 301 00:20:11.640 --> 00:20:15.240 ago I'm not on it anymore because I stopped thinking about ads as much. 302 00:20:15.359 --> 00:20:22.079 But they were basically a facebook ads agency and their newsletter was just they curated 303 00:20:22.160 --> 00:20:26.680 the best facebook ads that they had come across. I don't know for examples. 304 00:20:26.799 --> 00:20:32.599 Yeah, it was just examples of really compelling facebook AD creative and that 305 00:20:32.599 --> 00:20:36.839 that level of specificity, I was like yeah, I want to see three 306 00:20:36.880 --> 00:20:41.000 exceptional examples of facebook ad creative in my inbox every week, and so I 307 00:20:41.039 --> 00:20:42.559 signed up and for a long time, for probably a year or two, 308 00:20:42.599 --> 00:20:45.920 I stayed on that email list. Now, the season of the business change, 309 00:20:47.000 --> 00:20:49.079 I wasn't thinking as much about that. Now now I actually that we're 310 00:20:49.160 --> 00:20:53.119 diving into Linkedin ads. I would love to see somebody have a newsletter of 311 00:20:53.240 --> 00:20:57.400 just brilliant linkedin AD creative because most ad creative, at least the stuff that 312 00:20:57.440 --> 00:21:02.799 showing up in my feed, is our ush and that's what we're talking about 313 00:21:02.799 --> 00:21:04.799 when we say like, have a premise, have a hook, like what 314 00:21:04.960 --> 00:21:08.480 is the and I think a lot of times it's just like getting really granular 315 00:21:08.480 --> 00:21:12.720 and specific with the type of value that you could offer. I don't know, 316 00:21:12.799 --> 00:21:15.160 for us, because we're in the podcast space, would it be like, 317 00:21:15.960 --> 00:21:19.119 Hey, we're going to share three different podcasts. That should be on 318 00:21:19.160 --> 00:21:22.759 your radar. Like I don't know if that's like too broad, because podcasts 319 00:21:22.799 --> 00:21:27.400 have obviously lots of content within them, maybe not as compelling as like being 320 00:21:27.400 --> 00:21:30.680 able to look at a piece of Linkedin ad creative or three sets of that, 321 00:21:30.759 --> 00:21:36.839 but anyway, I think that example of the facebook ad creative pairs your 322 00:21:37.400 --> 00:21:41.640 recommendation with mine really well. It's funny because, Benji, you just said 323 00:21:41.640 --> 00:21:44.920 it a minute ago that it's emails a little harder because of its written nature, 324 00:21:45.000 --> 00:21:47.480 but I'm like, I don't know, there's a lot of great newsletters 325 00:21:47.480 --> 00:21:49.920 that are actually more visual in nature, even if there's written content to go 326 00:21:49.960 --> 00:21:53.480 along with it, kind of like the one james just mentioned, an email 327 00:21:53.799 --> 00:21:57.920 with, you know, it's it's basic html, which means you can still 328 00:21:57.960 --> 00:22:03.279 get in there graphics, good visual content well, and videos, getting easier 329 00:22:03.519 --> 00:22:08.400 via email to even links to videos or curated links to other places. Yea, 330 00:22:10.160 --> 00:22:12.759 yeah, I think video is like also, you can now imbed that 331 00:22:12.799 --> 00:22:17.400 in an email very easily and if someone is already connected to you, like 332 00:22:17.440 --> 00:22:21.960 there's a million ways to do a newsletter. So I shouldn't just just make 333 00:22:22.039 --> 00:22:25.240 it like about written. I think written has some complexity to it, but 334 00:22:25.279 --> 00:22:26.319 you don't have to just take it that round. So that's a good point. 335 00:22:26.519 --> 00:22:30.559 Dan. On your side of things, I know we had mentioned in 336 00:22:30.559 --> 00:22:33.240 the last couple of weeks talking about gated content and your your opinions there, 337 00:22:33.240 --> 00:22:37.519 but that obviously is part of the discussion. If someone is willing to give 338 00:22:37.599 --> 00:22:41.359 up their email, they're doing what you would do with gated content. So 339 00:22:41.720 --> 00:22:45.640 how do you think about that and how does it like, even for what 340 00:22:45.640 --> 00:22:48.920 we're doing at sweet fish? How does it play when it comes to email 341 00:22:48.960 --> 00:22:52.559 strategy? And, like I've said before, I think there's definitely a time 342 00:22:52.559 --> 00:22:55.839 and a place for gated content. I'm a huge fan of gated content if 343 00:22:55.880 --> 00:23:00.039 the content you're delivering after the fact is actually good content and the drip sequence 344 00:23:00.079 --> 00:23:03.480 isn't forever. You know, I think a good drip sequence probably goes I 345 00:23:03.519 --> 00:23:07.240 don't know, maybe two weeks. Depends, not like fifty emails in two 346 00:23:07.279 --> 00:23:11.400 weeks. Depends on the quality and like what they did to get to that 347 00:23:11.440 --> 00:23:15.079 point of the drip sequence, but like a lot of factors. But you 348 00:23:15.079 --> 00:23:18.359 can deliver a good drip sequence and it can be more than one or two. 349 00:23:18.480 --> 00:23:21.319 Like you could probably do it over two weeks and still be okay. 350 00:23:21.359 --> 00:23:23.759 After two weeks I've noticed as a pretty big drop off and like just opening 351 00:23:23.799 --> 00:23:26.839 it. So but if the content is really good, it could be really 352 00:23:26.839 --> 00:23:32.640 helpful because hopefully the place, the thing you know, where you kind of 353 00:23:32.640 --> 00:23:34.200 have an idea of where they're at and they're buying journey, not even buying 354 00:23:34.279 --> 00:23:37.119 journey, where they're not on their journey right where they're trying to figure things 355 00:23:37.160 --> 00:23:41.839 out because they download it or requesting this piece of content. You can kind 356 00:23:41.839 --> 00:23:47.119 of like give context to where they're at. You can help them down their 357 00:23:47.160 --> 00:23:48.799 journey, or at least down a little path of their journey, a little 358 00:23:48.799 --> 00:23:52.960 shortcut, and I think a good drip sequence. I'm from gated content is 359 00:23:52.960 --> 00:23:56.599 a great way to do that. Again, it has to deliver value and 360 00:23:56.640 --> 00:23:59.599 what too many B TB companies do is just trip it up the sales. 361 00:24:00.279 --> 00:24:02.839 But that's what I would avoid at all costs. You should only give things 362 00:24:02.839 --> 00:24:08.000 to sales when people are actually requesting sales information or sales help, something specifically 363 00:24:08.039 --> 00:24:11.880 related to the product. They're not asking about your product. Don't send them 364 00:24:11.880 --> 00:24:15.480 to sales and sales doesn't want them. So stop doing that. Okay. 365 00:24:15.680 --> 00:24:19.319 We talked a lot about content and we had those three categories, right, 366 00:24:19.359 --> 00:24:22.640 so you had content, events and then tools. James, when it comes 367 00:24:22.640 --> 00:24:26.839 to the event side of things, is you hear this, this data as 368 00:24:26.839 --> 00:24:30.119 you're looking at this original research? Does it change your mind you? Do 369 00:24:30.160 --> 00:24:34.279 you see any insights here on how it might change our our event approach? 370 00:24:36.000 --> 00:24:41.400 Yeah, so I hear Chris Walker actually talking about the need to the ways 371 00:24:41.480 --> 00:24:45.839 you should be measuring engagement is like, how many people continually show up to 372 00:24:45.000 --> 00:24:49.240 your weekly event that you're doing? So he did, I think it was 373 00:24:49.480 --> 00:24:55.119 stated a bandage in live. That was his waterfall content. That turned into 374 00:24:55.119 --> 00:25:00.519 his podcast and you know his linkedin videos, who do this weekly, weekly 375 00:25:00.720 --> 00:25:03.920 live call where people could ask him questions and it was a great source of 376 00:25:03.920 --> 00:25:07.759 content. Doing it on Tiktok now. Yeah, he's doing it on Tiktok 377 00:25:07.759 --> 00:25:12.720 now. TIKTOK lives. And so he would tell you that to measure engagement 378 00:25:12.759 --> 00:25:18.920 in environment, to know if your content is actually good or not, how 379 00:25:18.960 --> 00:25:23.160 many of the same people are showing up week after week after week? What 380 00:25:23.400 --> 00:25:27.880 our data told us, the insights that we pulled from it, where that 381 00:25:29.039 --> 00:25:36.240 people actually really enjoy signing up for an event but then streaming that on their 382 00:25:36.279 --> 00:25:40.480 own time. It's the Netflix effect right, like we don't want to be 383 00:25:40.599 --> 00:25:45.359 held hostage to being on somebody else's timetable. We want to consume our content 384 00:25:45.440 --> 00:25:49.880 when we want to consume it, and I am a raving Chris Walker Fan. 385 00:25:51.000 --> 00:25:55.279 You might not find a bigger Chris Walker Fan than me. I have 386 00:25:55.440 --> 00:26:00.440 never one time showed up on his on his live thing, like I listened 387 00:26:00.440 --> 00:26:04.359 to the podcast, I watched his videos and in feed on Linkedin and I 388 00:26:04.400 --> 00:26:08.160 watch it on my time whenever I'm ready to consume content. I'm not going 389 00:26:08.200 --> 00:26:12.119 to show up to something at Tuesday at seven PM, like that's my family 390 00:26:12.160 --> 00:26:17.039 time, that's time that is non negotiable for me, and even if it 391 00:26:17.119 --> 00:26:18.839 was at two in the afternoon on Tuesday, I still wouldn't show up. 392 00:26:18.880 --> 00:26:22.960 I've got other things to do. And so I don't disagree with him that 393 00:26:23.039 --> 00:26:27.359 a good engagement metric is to look and see who is showing up to your 394 00:26:27.359 --> 00:26:32.400 event if it's an ongoing event, because obviously the content is probably good if 395 00:26:32.640 --> 00:26:36.119 if you've got people showing up over and over again. But I wouldn't necessarily 396 00:26:36.680 --> 00:26:41.440 like look at that as the only way to measure success be looking at who 397 00:26:41.519 --> 00:26:45.240 is who is consuming that replay, whether you're using a tool like whistya. 398 00:26:45.400 --> 00:26:48.839 I think you'd probably even do it on Youtube and see like, okay, 399 00:26:48.880 --> 00:26:52.519 when we send out the replay, are people actually watching this? With Youtube 400 00:26:52.559 --> 00:26:56.920 and with whisty, I'm sure you can get a feel for watch time and 401 00:26:56.920 --> 00:27:00.759 and how much of that content are they act really consuming. But yeah, 402 00:27:00.799 --> 00:27:04.640 that that was one takeaway that stood out to me. Yeah, ultimately, 403 00:27:04.680 --> 00:27:10.920 what we're coming back to a lot is the quality of content and then partnering 404 00:27:10.960 --> 00:27:12.759 that with making like the people that are on the other side of that. 405 00:27:12.799 --> 00:27:17.400 Like you can think it's quality, but it's another thing to have your audience 406 00:27:17.400 --> 00:27:21.160 think it's quality and how you get that feedback and then let that inform the 407 00:27:21.240 --> 00:27:25.920 events that you're doing, inform the content you're creating, the tools all that. 408 00:27:26.119 --> 00:27:29.400 I was listening to a podcast the other day Benji called media moves, 409 00:27:29.920 --> 00:27:34.079 and this guy started a media company called Work Week and on this particular episode 410 00:27:34.079 --> 00:27:37.359 he does like five minute episodes, I think, two or three times a 411 00:27:37.400 --> 00:27:40.400 week. It's for folks interested in the media industry. It's a it's a 412 00:27:40.400 --> 00:27:45.000 no brainer to check that show out. But he was saying that he has 413 00:27:45.039 --> 00:27:48.799 a specific person in his mind. So before he goes to record an episode, 414 00:27:49.319 --> 00:27:52.799 he's like got his topic down, he knows what he's gonna say, 415 00:27:53.119 --> 00:27:56.559 or he has a good idea of what he's gonna say. But he asks 416 00:27:56.640 --> 00:28:00.000 himself. I think it's his friend Mike, and his friend Mike is like 417 00:28:00.079 --> 00:28:06.480 a really, really smart person in media, like they have really high level 418 00:28:06.519 --> 00:28:11.599 conversation, strategic conversations about the media industry, and he asks himself. He's 419 00:28:11.640 --> 00:28:15.920 like, if Mike heard this episode, would Mike Think this is good? 420 00:28:17.119 --> 00:28:22.559 Would this help Mike Spark a conversation with his peers about this topic? That's 421 00:28:22.559 --> 00:28:25.599 a good question, and so I just thought that was a really helpful like 422 00:28:25.680 --> 00:28:30.319 litmus test as as we create content, like who is the person in your 423 00:28:30.359 --> 00:28:37.039 mind that you are creating this for and if that person is similar to ideally 424 00:28:37.079 --> 00:28:40.359 that person is similar to the type of people you're trying to influence with your 425 00:28:40.400 --> 00:28:44.359 content. But having that specific person in mind, it's like, okay, 426 00:28:44.359 --> 00:28:48.119 if I brought this up at lunch tomorrow, would this be an interesting conversation? 427 00:28:48.400 --> 00:28:52.200 Would this be a conversation that they would go on and want to have 428 00:28:52.279 --> 00:28:56.640 with their peers. I thought that was a really just speaking of quality content, 429 00:28:56.920 --> 00:29:00.640 but that was a really practical way to make sure that you're your quality. 430 00:29:00.880 --> 00:29:03.559 That's a high bar. Yeah, and and if you're in a B 431 00:29:03.640 --> 00:29:07.480 Two B organization that has some sort of a B M approach, you know 432 00:29:07.599 --> 00:29:11.599 exactly who you're making content for. So you have no excuse. You could, 433 00:29:12.079 --> 00:29:15.799 you can pull some people out. You know who you want to not 434 00:29:17.119 --> 00:29:19.799 I wouldn't say just impressed, but who you want to like help who is 435 00:29:19.839 --> 00:29:22.400 positioned at that's the best way I would I think I can say it. 436 00:29:22.680 --> 00:29:27.000 Okay. So, after everything we've discussed, I think I want to wrap 437 00:29:27.119 --> 00:29:33.640 up with we don't do a ton with email. So if you're looking at 438 00:29:33.720 --> 00:29:38.359 everything that we the hundred marketers that we surveyed and all this data and all 439 00:29:38.400 --> 00:29:42.279 these these are potential takeaways. And we're talking about gated content and our inboxes 440 00:29:42.319 --> 00:29:47.559 and you look at tools and you look at events, you look at content. 441 00:29:48.079 --> 00:29:52.960 Okay, how does it inform sweet fish moving forward? What are the 442 00:29:52.039 --> 00:29:56.279 things that for us, we're going okay, because we had this discussion, 443 00:29:56.720 --> 00:29:59.920 it has changed my mind, maybe slightly, on on how we think about 444 00:30:00.000 --> 00:30:03.839 email or who maybe we should try this. Did it get any gears turning 445 00:30:03.920 --> 00:30:07.559 internally for you, Dan? Well, as it pertains to like. Okay, 446 00:30:07.559 --> 00:30:08.799 this is what we're seeing in the market and this is how it should 447 00:30:08.799 --> 00:30:14.119 inform us. From what we're learning from this research and partly what I just 448 00:30:14.200 --> 00:30:18.960 learned from J Klaus at podcast movement like emails become top of mind for me 449 00:30:18.480 --> 00:30:22.200 because what I've discovered is that people are willing to give up their email. 450 00:30:22.359 --> 00:30:26.640 Yes, we're all bashing gated content on Linkedin, but people are still doing 451 00:30:26.640 --> 00:30:30.319 it. The cool thing is is that people it's a good baby step and 452 00:30:30.359 --> 00:30:34.839 I've what I've realized is getting someone to listen to a freaking forty sixty minute 453 00:30:34.839 --> 00:30:40.119 long podcast episode is a big ask and there's a lot of equivalence to watching 454 00:30:40.160 --> 00:30:44.039 a Webinar, to watching a youtube video, anything that's more than like a 455 00:30:44.079 --> 00:30:48.480 thirty second to three minute clip on social like at most. It's a big 456 00:30:48.519 --> 00:30:52.200 ask. Giving up an email is less of an ask. You wouldn't think 457 00:30:52.200 --> 00:30:53.720 so, because you're giving up like a sense of privacy and all that kind 458 00:30:53.720 --> 00:30:57.119 of stuff, but it's just is. It's it's a low friction. All 459 00:30:57.160 --> 00:31:00.119 the tools have made it really easy to draw up your first name and email 460 00:31:00.119 --> 00:31:06.240 and click subscribe. It's just easier. So, therefore it is a fantastic 461 00:31:06.559 --> 00:31:11.039 in between for your short form content and your long form content, and this 462 00:31:11.079 --> 00:31:12.440 is how I'm thinking about it now. I'm like, Damn, BBB growth, 463 00:31:12.680 --> 00:31:17.240 we've like started and stopped a newsletter at least twice now and I'm like, 464 00:31:17.799 --> 00:31:21.599 oh, but it's time to bring it back because as a show we're 465 00:31:21.720 --> 00:31:25.599 freaking killing it on Linkedin and then we're doing great on the podcast. We 466 00:31:25.640 --> 00:31:27.799 need the middle link. So this is something I'm gonna be harpened about for 467 00:31:27.839 --> 00:31:32.039 a while, probably on Linkedin, probably with our customers, starting right now 468 00:31:32.039 --> 00:31:34.880 with bdb growth. Is that an email is the best in between between your 469 00:31:34.920 --> 00:31:40.400 short form and your long form content. But based on everything else we're saying, 470 00:31:40.519 --> 00:31:42.599 it's still has to be good content. It can't just be a cheap 471 00:31:42.640 --> 00:31:45.400 pack in between. People will know they'll drop off and they're not gonna get 472 00:31:45.400 --> 00:31:48.359 to your long form content. They might not even like your short form content 473 00:31:48.400 --> 00:31:52.960 because you screwed up somewhere. And I can think of people's emails that I've 474 00:31:52.960 --> 00:31:56.119 signed up for with high anticipation and honestly it wasn't any good. I won't 475 00:31:56.160 --> 00:31:59.920 call out any names, but I'm thinking of a few people who are top 476 00:32:00.000 --> 00:32:02.240 marketers right now that I signed up for their newsletter. I'm on something signed 477 00:32:02.319 --> 00:32:06.160 up and I don't even pay attention to their social anymore. I think about 478 00:32:06.160 --> 00:32:08.960 one newsletter, Benji, that I've stayed on actually for now several years, 479 00:32:09.000 --> 00:32:14.160 and it's the market tooonist and every week, I think it's every Monday, 480 00:32:14.200 --> 00:32:17.119 I get an email in my inbox. It's a visual graphic and it's it's 481 00:32:17.160 --> 00:32:21.680 basically a cartoon like you would read in the funny papers, but it's specifically 482 00:32:21.720 --> 00:32:27.960 for marketers. That probably, that single email probably drives that guy's entire business. 483 00:32:28.559 --> 00:32:31.480 Because when you have, when you have an email newsletter or or an 484 00:32:31.519 --> 00:32:37.480 email mechanism in your marketing mix that has that kind of specificity, you can 485 00:32:37.519 --> 00:32:40.400 now start to run ads. I think this is what Jay Klaus was talking 486 00:32:40.440 --> 00:32:45.920 about two in that session. You can run advertising to get people onto your 487 00:32:45.920 --> 00:32:49.960 newsletter. But that newsletter it's not just like sign up for my newsletter, 488 00:32:50.079 --> 00:32:52.160 it's like Hey, do you want? Do you want a funny comic strip 489 00:32:52.200 --> 00:32:57.920 in your inbox once a week about life as a marketer. Yeah, I 490 00:32:58.000 --> 00:33:00.279 want that. I'm not signing up for another news letter. I'm signing up 491 00:33:00.279 --> 00:33:05.240 for a funny comic Strip in my inbox. It is delivered via email, 492 00:33:05.519 --> 00:33:08.440 but I've now watched that guy's Ted talk or Ted x talk. I have 493 00:33:08.559 --> 00:33:12.839 consumed more of that guy's now. I don't think he puts out a lot 494 00:33:12.880 --> 00:33:15.799 of long form content. But for for us, like if we can figure 495 00:33:15.839 --> 00:33:20.680 out what our Hook is for B twob growth, that we could actually run 496 00:33:20.759 --> 00:33:23.359 ads against and say, Hey, do you want this in your inbox every 497 00:33:23.400 --> 00:33:27.640 week? If so, sign up here. Well, now we deliver on 498 00:33:27.720 --> 00:33:31.319 that. But then we can also point people to Dan Myself, your linkedin 499 00:33:31.359 --> 00:33:35.839 profiles, we can point people to what we're doing on Youtube when we start 500 00:33:35.880 --> 00:33:38.799 developing that. We can point them to like, obviously, the PODCAST, 501 00:33:39.319 --> 00:33:44.640 but getting them on that email, I think, is a really strategic would 502 00:33:44.680 --> 00:33:46.680 be a really strategic move for us. We just need to put a lot 503 00:33:46.720 --> 00:33:51.559 of thought into what is the hook that's going to actually get somebody to want 504 00:33:51.559 --> 00:33:53.799 to sign up for that, because if it's just regurgitating, Hey, these 505 00:33:53.799 --> 00:33:58.880 were the three episodes we dropped this week. Like people that subscribe to the 506 00:33:59.119 --> 00:34:01.880 like you used to stry to the podcast and figure out what what episodes we 507 00:34:01.960 --> 00:34:07.079 dropped. Like we need to do something more than just the regurgitated kind of 508 00:34:07.119 --> 00:34:10.840 throw it check the box of email. So like, Oh yeah, we 509 00:34:10.840 --> 00:34:15.239 we have an email newsletter. It's not enough to check the box. You 510 00:34:15.320 --> 00:34:20.960 have to be very, very thoughtful about what that email is. It's not 511 00:34:21.079 --> 00:34:23.440 enough to check the box. I like that that's a mic drop moment here 512 00:34:23.480 --> 00:34:27.119 at the end of this B two B growth episode. I think when we 513 00:34:27.159 --> 00:34:30.920 think of original research and the episodes we've done so far, we've come back 514 00:34:30.920 --> 00:34:34.960 to strategy and focus and having a unique p o v. over and over 515 00:34:35.000 --> 00:34:37.840 and over again we're hitting it from a different angle as we talk about email 516 00:34:37.920 --> 00:34:42.599 on this episode, but ultimately that's what we're driving home. Like you don't 517 00:34:42.679 --> 00:34:46.639 start something like this and get good at it just haphazardly. You're not gonna 518 00:34:46.679 --> 00:34:52.000 just wind up with an email that is really high performing quality content if you 519 00:34:52.000 --> 00:34:55.320 don't put in the strategy, if you don't have focus on why that's a 520 00:34:55.360 --> 00:34:59.480 medium you actually want to tackle and get good at. So, as we 521 00:34:59.519 --> 00:35:04.239 think about we would give up our email for you can just reverse engineer that, 522 00:35:04.320 --> 00:35:08.239 and that's why I loved this conversation today and we're always having conversations like 523 00:35:08.280 --> 00:35:10.920 this on B two B growth. We wanted to be insightful, we wanted 524 00:35:10.960 --> 00:35:14.679 to hit home for you right where you're at in your B Two b marketing 525 00:35:14.760 --> 00:35:17.000 journey, and I think hopefully today hit that mark for you. Uh, 526 00:35:17.320 --> 00:35:22.079 if you have an email resource that you really enjoy that hits your inbox, 527 00:35:22.119 --> 00:35:24.440 reach out to Dan, reach out to James, reach out to myself on 528 00:35:24.480 --> 00:35:27.719 Linkedin. Tell us a little bit about it, tell us what you thought 529 00:35:27.760 --> 00:35:30.800 about this episode. We'd love to chat with you about marketing over on Linkedin 530 00:35:31.199 --> 00:35:49.480 and we'll be back real soon with another episode. Cheers. We're always excited 531 00:35:49.519 --> 00:35:52.199 to have conversations with leaders on the front lines of marketing. If there's a 532 00:35:52.239 --> 00:35:55.960 marketing director or a chief marketing officer that you think we need to have on 533 00:35:57.000 --> 00:36:00.559 the show, reach out email me, Benji dot block at Sweet Fish Media 534 00:36:00.719 --> 00:36:07.559 Dot Com. I look forward to hearing from you. m