April 14, 2020

#NewPodcast: Generation Digital Workforce

In this episode of the #NewPodcast series, we share a part of the very first episode of Generation Digital Workforce by Blue Prism.

Check out the new show in your favorite podcast player:

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Spotify

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The Sweet Fish team has been using LeadIQ for the past few months & what used to take us 4 hours in gathering contact data now takes us only 1!

If you're looking for greater efficiency in your sales development & prospecting efforts, check out LeadIQ: leadiq.com

Transcript
WEBVTT 1 00:00:04.360 --> 00:00:08.789 Hello and welcome back to the new podcast series. It's Kelsey cores with sweet 2 00:00:08.789 --> 00:00:14.070 fish media. This week's podcast is dedicated to exploring the role of robotic process 3 00:00:14.109 --> 00:00:20.870 automation, along with other digital and cognitive technologies, in achieving enterprise digital transformation. 4 00:00:21.500 --> 00:00:27.059 It's called generation digital workforce and it's sponsored by blue prism. You'll hear 5 00:00:27.100 --> 00:00:33.219 from leading experts and thought leaders in our PA AI and machine learning about innovations, 6 00:00:33.659 --> 00:00:38.649 best practices, tools and resources that are shaping the digital workforce. The 7 00:00:38.810 --> 00:00:42.810 host of this podcast are Lisa, Donna and Zena, and I actually got 8 00:00:42.890 --> 00:00:46.450 to interview them on their very first episode. If you think you'll find the 9 00:00:46.530 --> 00:00:51.560 show valuable after you check out this quick snippet, just search generation digital workforce 10 00:00:51.719 --> 00:00:55.840 in apple or your favorite podcast player. Makes you subscribe and if you really 11 00:00:55.880 --> 00:00:59.320 like it, don't forget to leave a review. Okay, let's jump into 12 00:00:59.359 --> 00:01:04.189 the snippet from their very first episode. Generation is a word that can mean 13 00:01:04.269 --> 00:01:07.510 a lot of different things to different people, but for us it's really all 14 00:01:07.549 --> 00:01:11.670 about the people that are born and living at the same time. You know, 15 00:01:11.790 --> 00:01:15.230 we are known as generations. I'm part of generation X, as is 16 00:01:15.349 --> 00:01:21.180 my colleague Post. That will be joining us on this podcast and we have 17 00:01:21.340 --> 00:01:26.060 found ourselves living in an ever increasing digital world. The world that we live 18 00:01:26.099 --> 00:01:34.730 in robotic process automation, artificial intelligence, it is really redefining the characteristics of 19 00:01:34.849 --> 00:01:38.650 the workforce. Humans, as it may be, are having to become more 20 00:01:38.730 --> 00:01:44.090 and more creative and intelligent about the work that we provide, as our digital 21 00:01:44.209 --> 00:01:49.359 counterparts pick up more of the routine task, rules based tasks, if you 22 00:01:49.439 --> 00:01:52.959 will, that humans that don't really enjoy or aren't really good at either, 23 00:01:53.120 --> 00:01:57.719 to be honest with you. So if you're curious about the collaborative potential of 24 00:01:57.799 --> 00:02:01.510 human and digital workers to transform the future of work, this podcast is for 25 00:02:01.590 --> 00:02:07.189 you. But let's talk a little bit about those characteristics that define this generation 26 00:02:07.669 --> 00:02:13.789 of digital workforce. Lisa, you want to share your perspective on the characteristics 27 00:02:14.030 --> 00:02:17.780 driving this digital generation? Very thanks. Yes, LEASA, and yeah, 28 00:02:17.819 --> 00:02:22.819 I think as we were talking about what this podcast when going to and compass, 29 00:02:23.379 --> 00:02:28.139 we really got thinking about this idea of digital workers coming up through the 30 00:02:28.180 --> 00:02:32.610 ranks and becoming more cognitive and more interactive. And if we think back at 31 00:02:32.889 --> 00:02:38.729 about computers and how they have evolved from, you know, the original computers 32 00:02:38.810 --> 00:02:42.250 taking up an entire room and you had to be an expert to interact with 33 00:02:42.370 --> 00:02:46.080 it. We're joking about those, those punch cards that you had to use 34 00:02:46.599 --> 00:02:50.479 and now you can just speak and into a room and you'll get an answer 35 00:02:50.680 --> 00:02:53.240 with, you know, elect our theory of that kind of thing. So, 36 00:02:53.520 --> 00:02:57.400 you know, looking back through the generations from you know, baby boomers, 37 00:02:57.520 --> 00:03:01.430 Gen x, millennials and now gen V or whatever they're going to recalled, 38 00:03:01.909 --> 00:03:07.229 you know, drawing those parallels between our human generations and now into this 39 00:03:07.389 --> 00:03:12.830 computer generations, and I think will we'll be talking about, which is really 40 00:03:12.830 --> 00:03:16.340 exciting, as kind of how how that we interact and how those those things 41 00:03:16.500 --> 00:03:21.580 intersect. So with that I will turn it over to Donnas to talk more 42 00:03:21.659 --> 00:03:27.139 about the digital workforce. Sure, thanks, Lisa. Welcome to generation digital 43 00:03:27.169 --> 00:03:30.849 workforce. We're excited to share with you just what we're thinking around the digital 44 00:03:30.930 --> 00:03:35.330 worker, what it means to the human worker, what it means to the 45 00:03:35.449 --> 00:03:39.050 aspect of the enterprise rise and how it's driving business daily. We define a 46 00:03:39.090 --> 00:03:45.080 digital workforce as a scalable team of software robots that can work alongside human employees 47 00:03:45.120 --> 00:03:51.120 to accomplish repeated processes so humans can focus on value adding tasks and so you 48 00:03:51.240 --> 00:03:53.840 think, how do I get better at my job? How do I scale 49 00:03:53.879 --> 00:03:59.310 at my job? Well, digital workforce and Powers Employees to power the organization 50 00:03:59.830 --> 00:04:03.430 to keep up with the digital transformation. Anyone can automate. The wide variety 51 00:04:03.430 --> 00:04:05.789 of too is available in the market today mean you don't have to be a 52 00:04:05.830 --> 00:04:10.819 programing genius or have a huge budget to automate a few tests be business. 53 00:04:11.180 --> 00:04:16.459 What you need is intelligence, automation and a solid strategy to push it forward. 54 00:04:16.459 --> 00:04:21.899 All right, everyone, we really hope you enjoyed that short clip from 55 00:04:23.019 --> 00:04:27.050 Donna, Lisa and Zena. They are all going to be such phenomenal host 56 00:04:27.370 --> 00:04:30.769 I'm so excited to see this podcast grow and from baby boomers to millennials, 57 00:04:31.129 --> 00:04:36.529 every generation has been defined at least in part by the unique characteristics of its 58 00:04:36.610 --> 00:04:43.680 workforce. Today's generation is undeniably digital and this evolving are continues to drive the 59 00:04:43.759 --> 00:04:47.160 capabilities and outcomes of the working world. Again, to find this show, 60 00:04:47.519 --> 00:04:53.910 just search generation digital workforce and apple podcast or wherever you do. You're listening, 61 00:04:54.350 --> 00:04:57.629 subscribe, leaver review if you like it and don't forget to tell a 62 00:04:57.709 --> 00:05:01.110 friend if you think they'd enjoy it. If you're curious about the collaborative potential 63 00:05:01.310 --> 00:05:05.829 of human and digital workers to transform the future of work. This podcast is 64 00:05:06.029 --> 00:05:13.100 for you. Hey, everybody, logan with sweet fish here. If you're 65 00:05:13.100 --> 00:05:15.860 a regular listener of BB growth, you know that I'm one of the cohosts 66 00:05:15.899 --> 00:05:18.819 of this show, but you may not know that I also head up the 67 00:05:18.860 --> 00:05:23.769 sales team here at sweetfish. So for those of you in sales or sales 68 00:05:23.850 --> 00:05:27.569 offs, I wanted to take a second to share something that's made us insanely 69 00:05:27.689 --> 00:05:30.810 more efficient lately. Our team has been using lead Iq for the past few 70 00:05:30.850 --> 00:05:35.519 months and what used to take us four hours gathering contact data now takes us 71 00:05:35.639 --> 00:05:40.920 only one, or seventy five percent more efficient. We're able to move faster 72 00:05:41.079 --> 00:05:46.560 without bound prospecting and organizing our campaigns is so much easier than before. I'd 73 00:05:46.560 --> 00:05:49.310 highly suggest you guys check out lead Iq as well. You can check them 74 00:05:49.350 --> 00:05:55.990 out at lead iqcom. That's Elle a d iqcom.