May 6, 2022

How to Show Your CEO that ABM is Working with Derek Slayton

In this replay episode, we talk to Derek Slayton, Chief Operating Officer at BigTime Software, formerly CMO at Terminus.

Transcript
WEBVTT 1 00:00:00.080 --> 00:00:03.240 Hey be to be growth listeners. We want to hear from you. In 2 00:00:03.240 --> 00:00:06.080 fact, we will pay you for it. Just head over to be tob 3 00:00:06.200 --> 00:00:11.759 growth podcom and complete a short survey about the show to enter for a chance 4 00:00:11.839 --> 00:00:16.719 to win two hundred and fifty dollars. Plus the first fifty participants will receive 5 00:00:16.760 --> 00:00:21.359 twenty five dollars as our way of saying thank you so much one more time. 6 00:00:21.640 --> 00:00:28.160 That's be tob growth podcom, letter B number two, letter be growth 7 00:00:28.239 --> 00:00:34.079 podcom. One entry per person must be an active listener of the show to 8 00:00:34.280 --> 00:00:46.560 enter, and look forward to hearing from you conversations from the front lines and 9 00:00:46.640 --> 00:00:56.000 marketing. This is be tob growth. This is B tob growth, coming 10 00:00:56.079 --> 00:01:00.240 to you from just outside Austin, Texas. I'm your host, Benjie Block, 11 00:01:00.280 --> 00:01:06.400 and joining from Nashville, Tennessee Director of growth, Dan Sanchez, and 12 00:01:06.400 --> 00:01:11.079 from Louisville, Kentucky, are creative content lead, Emily Brady. Welcome to 13 00:01:11.120 --> 00:01:15.719 Friday show you, guys, and excited to get the chat emily. We 14 00:01:15.760 --> 00:01:19.079 are going to throw it to you today to tell us what you've been looking 15 00:01:19.120 --> 00:01:23.599 at Linkedin in the news. What your what are you paying attention to when 16 00:01:23.640 --> 00:01:27.400 it comes to marketing. Yeah, I saw a post this week. Someone 17 00:01:27.439 --> 00:01:33.719 had said they are noticing more youtubers joining linkedin and bringing their audiences with them 18 00:01:34.079 --> 00:01:40.280 because they've mastered the art of engaging audiences their powerhouse content creators. A lot 19 00:01:40.319 --> 00:01:44.159 of people used to see them as like just making motivational videos and now they're 20 00:01:44.239 --> 00:01:48.920 kind of gravitating towards Linkedin, which is, you know, more serious in 21 00:01:48.959 --> 00:01:52.879 a lot of ways. So I thought it could be an interesting conversation about 22 00:01:52.920 --> 00:01:56.480 if you guys have noticed this trend, noticed more youtubers on Linkedin, what 23 00:01:56.519 --> 00:02:00.640 that means for Linkedin and even like the rise of, you know, more 24 00:02:00.760 --> 00:02:07.519 video on Linkedin and content creators as marketers. A lot there. Who Have 25 00:02:07.599 --> 00:02:10.400 you seen, emily, have you seen anyone specifically that your you see on 26 00:02:10.439 --> 00:02:15.759 Youtube or know from Youtube? Yeah, well, I honestly I've I don't 27 00:02:15.800 --> 00:02:19.680 spend a lot of time on Youtube, so I couldn't say if someone was 28 00:02:19.719 --> 00:02:24.240 a youtuber on Linkedin and I know that, I think Daniel on youtube quite 29 00:02:24.240 --> 00:02:29.599 a bit consuming content. So I don't know if you've seen this. I'm 30 00:02:29.680 --> 00:02:31.639 looking for, like as you brought it up, I'm looking for the people 31 00:02:31.639 --> 00:02:36.319 I know who we're doing this and I have two cases. One was someone 32 00:02:36.400 --> 00:02:39.039 I had been watching on Youtube. His name was Ali Abdal. He's big 33 00:02:39.039 --> 00:02:44.120 and productivity, fantastic youtube channel on all things productivity, and he'd kind of 34 00:02:44.120 --> 00:02:49.479 started as like he'd focused his channel on students who wanted to get into I 35 00:02:49.599 --> 00:02:53.639 think Oxford's medical school, because he'd already mastered that, and then peep and 36 00:02:53.639 --> 00:02:55.800 then students who were in the school and then kind of like leveled, like 37 00:02:55.879 --> 00:03:00.199 broadened out his channel to be about productivity in general. Great Youtuber, but 38 00:03:00.199 --> 00:03:04.319 I've noticed he's been stepping up as Linkedin game over the last year because he's 39 00:03:04.360 --> 00:03:07.840 creating original content tailor for Linkedin, usually taking clips of his youtube video and 40 00:03:07.879 --> 00:03:13.159 making micro content, but he's putting thoughtful dialog into it and actually engaging on 41 00:03:13.199 --> 00:03:15.919 Youtube, because while a lot of people will syndicate their content and even like 42 00:03:16.240 --> 00:03:20.520 customize at a little bit, they're usually not engaging in all the platforms, 43 00:03:20.520 --> 00:03:23.280 which is understandable because it's hard to engage in all platforms. I usually can 44 00:03:23.280 --> 00:03:27.280 only engage in one short form channel at the time, which is why I'm 45 00:03:27.319 --> 00:03:31.759 committed to Linkedin and not twitter. But he's actually thoughtful engaging in linkedin now 46 00:03:31.800 --> 00:03:37.520 I have a feeling he's engaging in multiple platforms because he's trying to grow his 47 00:03:37.520 --> 00:03:40.159 audience and grow the depth of engagement with his audience. Now, on the 48 00:03:40.159 --> 00:03:44.680 other hand, there's another creator that I've grown to love his youtube channel. 49 00:03:44.680 --> 00:03:49.719 Actually found him first on Linkedin and then accidentally was searching for things that he 50 00:03:49.759 --> 00:03:53.800 was talking about on Youtube. What about securities? Add my identity stolen recently, 51 00:03:53.840 --> 00:03:59.960 so I started getting hyper obsessed with like secure email and VPN's and like 52 00:04:00.039 --> 00:04:02.120 all that stuff, and he had a he had one of the best channels 53 00:04:02.199 --> 00:04:05.520 on the topic, called all things secured. I was watching it and being 54 00:04:05.599 --> 00:04:09.800 like, meet a second I freaking know this guy. Like I've had a 55 00:04:09.879 --> 00:04:14.639 zoom meeting with Youtuber. We had an about something linkedin related. Then I 56 00:04:14.919 --> 00:04:17.199 later went back to his linkedin profile, like, Yep, there's the messages. 57 00:04:17.279 --> 00:04:21.160 We've totally chatted before, and then I we've and I've engaged in multiple 58 00:04:21.160 --> 00:04:25.839 of this post before. But he wasn't always talking about the things that he 59 00:04:25.879 --> 00:04:29.120 was talking about on Youtube on Linkedin. But he was engaging heavily on linkedin 60 00:04:29.160 --> 00:04:31.759 about marketing and Seo and things, but on youtube he was talking about something 61 00:04:31.759 --> 00:04:35.120 totally different. I think he actually has multiple youtube channels. But since then, 62 00:04:35.160 --> 00:04:38.920 I now I'm engaging with them on both platforms and he's probably the only 63 00:04:38.959 --> 00:04:43.199 youtuber actually comment on, partly because I know him and he knows me. 64 00:04:43.319 --> 00:04:46.079 So we have a little bit of a relationship there. And now the the 65 00:04:46.120 --> 00:04:48.720 engagements growing. So I think more youtubers are I think you're right. I 66 00:04:48.720 --> 00:04:53.839 think more youtubers are getting on to Linkedin Mass I think because Gary v's telling 67 00:04:53.879 --> 00:04:57.720 them to. I imagine the audience for them is different on Youtube and Linkedin. 68 00:04:57.920 --> 00:05:00.560 Or do you think are they bringing their audience to Linkedin or they trying 69 00:05:00.560 --> 00:05:03.959 to find a new audience on Linkedin? I think Ali AB doll is trying 70 00:05:04.000 --> 00:05:10.360 to grow his audience by being more intentional with other platforms. I think Josh 71 00:05:10.360 --> 00:05:15.000 probably had already been active on linkedin heat and running probably a freelance business while 72 00:05:15.040 --> 00:05:18.120 he gets his youtube business going. So I think he had two different things 73 00:05:18.199 --> 00:05:21.199 going on and now they're starting to blend more and more as he's promoting some 74 00:05:21.279 --> 00:05:25.920 of his old things secured on Linkedin. Do you think they'll have the same 75 00:05:25.959 --> 00:05:29.959 success on Linkedin that they've had on youtube, or have you seen that? 76 00:05:30.279 --> 00:05:34.000 I don't think so. Alli a doll has massive success on Youtube, but 77 00:05:34.079 --> 00:05:39.079 and less and less you can be that focus on linkedin. It'd be hard, 78 00:05:39.199 --> 00:05:43.600 yeah, it would just be hard to he'd have to really hammer linkedin 79 00:05:43.800 --> 00:05:46.800 and I think a single creator can only invest so much in one platform, 80 00:05:46.879 --> 00:05:50.920 which is why even Geary v, the master of managing all, all all 81 00:05:51.040 --> 00:05:56.399 social channels, can only hit linkedin so hard. He doesn't post that often 82 00:05:56.439 --> 00:05:59.000 and he doesn't engage much in the platform. Of course he's trying to be 83 00:05:59.000 --> 00:06:01.000 everywhere, so he can only engaged so much as so many platforms, but 84 00:06:01.879 --> 00:06:06.079 he won't be. He doesn't get it nearly M as much engagement on Linkedin 85 00:06:06.160 --> 00:06:10.639 as some of the smaller creators like Chris Walker Jed whilsh are all in on 86 00:06:10.680 --> 00:06:14.399 Linkedin, but I don't think you have to, and I think that's what's 87 00:06:14.399 --> 00:06:18.360 interesting about even the post that you're referencing, emily, and I think when 88 00:06:18.399 --> 00:06:21.160 I think so, I don't have a youtube example. I have a tick 89 00:06:21.199 --> 00:06:27.000 tock example. Jat Barnett. He does he's an advisor for B Toc Brands. 90 00:06:27.000 --> 00:06:30.120 He started one of the first tick tock houses ever where he got a 91 00:06:30.160 --> 00:06:35.720 bunch of creators together and they just started creating content for brands. He has 92 00:06:35.839 --> 00:06:43.079 eight thousand five hundred followers on Linkedin. He actually looking at his post right 93 00:06:43.120 --> 00:06:46.639 now scrolling it. He doesn't repost almost I haven't seen one ticktock video that 94 00:06:46.680 --> 00:06:51.600 he reposts. It's almost all written form content. But when I'm referencing the 95 00:06:51.600 --> 00:06:56.800 post that you're talking about, it says the new narrative will be they have 96 00:06:56.920 --> 00:07:01.879 mastered the art of engaging audiences. They have built substantial or substainable businesses out 97 00:07:01.920 --> 00:07:06.120 of this and they are powerhouse content creators. You only have to be on 98 00:07:06.160 --> 00:07:13.879 Linkedin in some capacity and proof of concept on whatever platform you're trying to own. 99 00:07:13.920 --> 00:07:17.600 So you have all these people coming to linkedin and just creating something so 100 00:07:17.680 --> 00:07:23.519 that they have a presence in essentially the business world and they have a page 101 00:07:23.600 --> 00:07:28.680 that people can find them on right but they're not pouring all their time, 102 00:07:28.759 --> 00:07:33.399 energy and effort in. I think specifically with this example of JT Barnett, 103 00:07:33.480 --> 00:07:39.199 if he posted his content on linkedin that he's posting on Ticktock, it would 104 00:07:39.199 --> 00:07:44.560 work. It's very business focused, it's very creator focused. It's a lot 105 00:07:44.600 --> 00:07:47.720 of marketing mindset stuff and I love engaging with it. Over on Tick Tock. 106 00:07:48.759 --> 00:07:53.000 I don't know what his thoughts are on the strategy he's I'm reading some 107 00:07:53.079 --> 00:07:55.800 of his posts and they look they look great. There's stuff that I would 108 00:07:55.879 --> 00:07:59.560 I would still pay attention to, but he's pretty engaging in a video format 109 00:07:59.639 --> 00:08:03.040 and I don't know. I think this translates well, but it does come 110 00:08:03.079 --> 00:08:09.439 back to like what medium are you trying to own and do you have to 111 00:08:09.600 --> 00:08:13.519 really post all the time on Linkedin in order to be successful? Not Really. 112 00:08:13.560 --> 00:08:18.600 If you already have your youtube audience, you just do some stuff and 113 00:08:18.879 --> 00:08:22.680 even if the audience is much smaller, it's a point of reference. Now 114 00:08:22.720 --> 00:08:26.079 it absolutely works to syndicate it and create original content. Is it as much 115 00:08:26.120 --> 00:08:28.360 as you can get out of the platform? No, you can get more, 116 00:08:28.399 --> 00:08:33.039 but at the same time there's diminishing returns with everything. To get to 117 00:08:33.039 --> 00:08:35.279 the top, though, you usually have to go all in on one or 118 00:08:35.279 --> 00:08:37.879 two platforms, like Alie I'm bald it with Youtube. He went all in 119 00:08:37.960 --> 00:08:41.519 on Youtube. It's paying out now he's it's kind of like finance, right, 120 00:08:41.600 --> 00:08:46.679 you don't get rich from diversification. Usually get rich from one thing, 121 00:08:46.759 --> 00:08:50.279 one business, one really successful crypto currency. Right, you get rich from 122 00:08:50.279 --> 00:08:54.080 one thing but then to keep your which is or to keep that attention, 123 00:08:54.080 --> 00:08:58.159 you diversify across multiple things. I want more your thoughts on only, I 124 00:08:58.159 --> 00:09:01.919 mean your yes, you're in the not as much in the youtube space, 125 00:09:01.000 --> 00:09:07.080 but you're fully in the Creator space and you're you're on Tick Tock. I 126 00:09:07.120 --> 00:09:11.279 wonder, like what your thoughts are there, even with the transfer of how 127 00:09:11.320 --> 00:09:15.039 your content works on Tick Tock verse then you bring it over to Linkedin, 128 00:09:15.200 --> 00:09:18.480 like there's a lot there that. I feel like our roads that are you 129 00:09:18.519 --> 00:09:22.759 have to at least be thinking about, you know, in great capacity. 130 00:09:22.000 --> 00:09:26.000 Well, it's interesting because, I mean, I know it's different with Youtube, 131 00:09:26.039 --> 00:09:28.360 but with Tick Tock I'm actually using my tick tock to grow my audience 132 00:09:28.399 --> 00:09:33.399 on Linkedin. So I have like a very small following on Tick Tock, 133 00:09:33.480 --> 00:09:35.879 but when I repost those videos on to Linkedin, because it's I think, 134 00:09:35.879 --> 00:09:41.039 because it's such a hot topic right now in bb I get so many comments 135 00:09:41.120 --> 00:09:46.879 on those and I also get a ton of new followers just from those videos. 136 00:09:46.960 --> 00:09:50.639 So and I don't know if it's the novelty of it or people want 137 00:09:50.639 --> 00:09:54.000 to be more entertained and Linkedin is kind of looking the same these days. 138 00:09:54.240 --> 00:09:58.240 But that's been my experience. So I don't I like what you guys are 139 00:09:58.240 --> 00:10:01.559 saying about you have to go in on one platform and I think that definitely 140 00:10:01.600 --> 00:10:05.000 applies to youtube. But with Tick Tock I found it to be kind of 141 00:10:05.039 --> 00:10:11.720 the other way around the thing. But Tick Tock is I think it's kind 142 00:10:11.720 --> 00:10:15.399 of a weird thing that linkedin has this fascination with tick tock right now and 143 00:10:15.440 --> 00:10:20.000 that's why it's working to create tick tocks, but really it's for Linkedin right 144 00:10:20.000 --> 00:10:26.360 and anything you get from Tick Tock is just gravy. I hope that we 145 00:10:26.519 --> 00:10:33.240 see like people try different things things over time on on Linkedin. But if 146 00:10:33.279 --> 00:10:39.440 you're already a youtube creator and or you're already a massive tick Tocker, there 147 00:10:39.480 --> 00:10:46.080 doesn't seem to be a ton of incentive to pour your effort into linkedin specific 148 00:10:46.159 --> 00:10:52.000 like just for as a creative content engine. Like I'm gonna do that. 149 00:10:52.039 --> 00:10:54.759 It does make sense for Chris Walker. It does make sense for those more 150 00:10:54.799 --> 00:11:00.799 in that be to be like podcasting space, microvideos and that sort of thing 151 00:11:00.799 --> 00:11:05.399 on linkedin. But I would love to see continued variety and we'll just see 152 00:11:05.399 --> 00:11:09.279 where it goes over time. I think it'll be something to keep an eye 153 00:11:09.279 --> 00:11:13.279 on and maybe come back to as I want to look up more youtubers to 154 00:11:13.360 --> 00:11:18.120 that. I'm like, this would be applicable in a bet to be space, 155 00:11:18.360 --> 00:11:22.320 because I don't tend to go to youtube for that because my linkedin content 156 00:11:22.440 --> 00:11:28.600 is so curated into the bet be marketing specific space and that's what I get 157 00:11:28.600 --> 00:11:31.799 in that feed. Anyway, I think there's a lot to be learned from 158 00:11:31.840 --> 00:11:35.840 youtubers who are coming on to Linkedin, and same for people on Tick Tock 159 00:11:35.879 --> 00:11:39.279 who are putting their content on linkedin. There's a lot we can learn from 160 00:11:39.320 --> 00:11:43.799 them as content creators, and so that's why I think this, this wave 161 00:11:43.879 --> 00:11:48.440 is so interesting. Like I love following that kind of content and learning from 162 00:11:48.440 --> 00:11:54.960 it. So fascinating conversation and another good little round table discussion here before we 163 00:11:54.039 --> 00:11:58.679 jump to a full episode. It's Friday, which means it's time for a 164 00:11:58.679 --> 00:12:03.919 thorough that conversation. Enjoyed this one. Welcome back to be tob growth. 165 00:12:03.919 --> 00:12:07.519 I'm Logan lyles with sweet fish media. Today I'm joined by Derek S Layton. 166 00:12:07.639 --> 00:12:11.000 He is the chief marketing officer over at Terminus Derik. How's it going 167 00:12:11.000 --> 00:12:15.080 today, man, it's great. Logan thanks for having on. Excited to 168 00:12:15.080 --> 00:12:16.960 to do this with you guys. Absolutely it is great to meet you. 169 00:12:18.039 --> 00:12:22.399 We are obviously big fans of the terminus team. We've had Sangram as as 170 00:12:22.440 --> 00:12:26.840 a regular guest on the podcast here. That Guy Sangram got it. Yeah, 171 00:12:26.840 --> 00:12:30.919 that Guy Sangram. We Love them around here. We talked about them 172 00:12:30.919 --> 00:12:33.399 a lot. So it's great to meet more of the terminus team and to 173 00:12:33.480 --> 00:12:35.879 have you on today. We're going to be talking about some of the key 174 00:12:37.000 --> 00:12:41.120 areas where BB marketing is lacking today and and what marketers can really do about 175 00:12:41.120 --> 00:12:45.679 it to address some of those areas of lack. Before we get into it, 176 00:12:45.720 --> 00:12:48.240 and I would love for you to provide listeners with a little bit of 177 00:12:48.240 --> 00:12:50.240 background on on yourself and what you in the team at terminus or up to 178 00:12:50.279 --> 00:12:54.039 these days. Yeah, glad to I run marketing at terminus. I've been 179 00:12:54.080 --> 00:12:58.159 with the company for about a year and a half. I've got a big 180 00:12:58.200 --> 00:13:01.600 background, I guess. Lots of time spent in product and corporate marketing. 181 00:13:01.679 --> 00:13:07.000 Rolls across me to be companies primarily, and technology SASS companies, and I've 182 00:13:07.080 --> 00:13:11.759 kind of lived through the evolution of of marketing as a as a cost center 183 00:13:11.840 --> 00:13:16.480 to marketing as a revenue driver and joined terminus because I just believe in this 184 00:13:16.519 --> 00:13:22.039 account based saying as a practitioner and it was super exciting to join a company 185 00:13:22.159 --> 00:13:24.799 to not only practice ABM but also help others practice it as it kind of 186 00:13:24.799 --> 00:13:28.879 becomes just a better way to do be to be marketing. And for those 187 00:13:30.080 --> 00:13:33.759 that don't know who terminus is, I'm sorry because I'm not doing my job. 188 00:13:33.759 --> 00:13:39.279 But as as a brief hector hop we are an account based marketing platform. 189 00:13:39.320 --> 00:13:43.279 We help customers kind of pick the right segments of the market, target 190 00:13:43.320 --> 00:13:48.320 the right accounts and then engage with those accounts through creative messages that bring them 191 00:13:48.320 --> 00:13:50.480 into your pipeline. The things we do that are kind of different. One 192 00:13:50.600 --> 00:13:56.000 is we aggregate data, so your own data plus third party data, plus 193 00:13:56.039 --> 00:13:58.279 a bunch of intents and signal data out in the wild, and help you 194 00:13:58.320 --> 00:14:01.840 put that all to use pretty easily. We own the point of engagement, 195 00:14:01.879 --> 00:14:07.919 so we're very good at getting messages through display ads, emails and other channels 196 00:14:09.039 --> 00:14:13.320 to those target audiences and then we really do a solid job of measuring results 197 00:14:13.360 --> 00:14:18.240 at an account level and being account centric and helping you tell your bosses where 198 00:14:18.279 --> 00:14:22.759 account based marketing is driving results and how your programs are performing. So that's 199 00:14:22.759 --> 00:14:24.919 what we do. That's actually what I do too as a marketer. M 200 00:14:26.039 --> 00:14:28.320 So I kind of have a bit of a Meta thing going on. Yeah, 201 00:14:28.320 --> 00:14:31.840 personally, but but yeah, that's me and term it us in a 202 00:14:31.000 --> 00:14:35.679 nutshell. Yeah, absolutely. I mean I love hearing any time where someone 203 00:14:35.799 --> 00:14:39.639 is an advocate for for a brand and then, you know, is able 204 00:14:39.679 --> 00:14:43.639 to join the team. I just think that's such a recipe for some magic 205 00:14:43.639 --> 00:14:48.080 things to happen. Then you guys have have some great things going on over 206 00:14:48.120 --> 00:14:50.840 there at terminus. You know, Derek, as you and I were talking 207 00:14:50.879 --> 00:14:54.240 a little bit offlined, you mentioned this distinction. We talk a lot about 208 00:14:54.279 --> 00:14:58.480 sales and marketing alignment on the show. I think it's some of the episodes 209 00:14:58.519 --> 00:15:01.159 that get a lot of engagement because it is a buzzword and has been for 210 00:15:01.200 --> 00:15:05.320 a little bit. You kind of push against that, that phrase a little 211 00:15:05.360 --> 00:15:09.240 bit and in push for a shift in thinking about this. Tell us a 212 00:15:09.279 --> 00:15:11.200 little bit about that, man. Yeah. Well, I appreciate the question 213 00:15:11.360 --> 00:15:15.919 and we work chatting about it beforehand. Logan, I just feel like this 214 00:15:15.960 --> 00:15:20.679 alignment thing has been beating to death and and everybody kind of has a Kumbaya 215 00:15:20.759 --> 00:15:22.120 about it. But but what does it really mean? I actually think sales 216 00:15:22.120 --> 00:15:24.720 and marketing need to be more integrated than a Ligne. And you know, 217 00:15:24.759 --> 00:15:28.960 when I think about how I work with my cro at terminus, it's very 218 00:15:30.039 --> 00:15:33.600 much a arm in arm thing versus a I'm going to carry it this far 219 00:15:33.639 --> 00:15:35.399 and then I'm going to pass it to you and you're going to carry it 220 00:15:35.440 --> 00:15:39.279 that far kind of thing. And alignment is really about managing the handoff. 221 00:15:39.320 --> 00:15:43.000 Integration is really about we're on a journey and my team is going to be 222 00:15:43.039 --> 00:15:45.840 primary here and your team's going to be secondary, and then we're going to 223 00:15:45.879 --> 00:15:48.600 switch and you're going to be primary and we're going to be secondary, and 224 00:15:48.639 --> 00:15:50.759 maybe it's some points we're both going to be secondary and somebody else is going 225 00:15:50.799 --> 00:15:54.559 to come in. We're going to make sure that happens. So it's really 226 00:15:54.759 --> 00:15:58.080 I we talked a lot about integration of sales and marketing, and I'm not 227 00:15:58.080 --> 00:16:02.320 talking about organizationally, although I think sometimes that maybe where people end up, 228 00:16:02.320 --> 00:16:06.679 but it's really just about the mindset of we both own this, this mission, 229 00:16:06.960 --> 00:16:10.919 and the success or failure this mission is on both of our shoulders and 230 00:16:10.960 --> 00:16:14.000 it's not a you know, I've done my part. When it gets to 231 00:16:14.039 --> 00:16:18.480 this point alignment kind of conversation. Yeah, I think that's a really good 232 00:16:18.519 --> 00:16:22.320 point, dirt, because alignment means, you know, to take your analogy 233 00:16:22.360 --> 00:16:26.279 of running on the track is we're in the same lane, but I'm still 234 00:16:26.320 --> 00:16:29.200 handing it off to you when my part is done, and now I'm expecting 235 00:16:29.200 --> 00:16:32.559 you to take that art, which is better than running in opposite lanes or 236 00:16:32.679 --> 00:16:36.480 just, you know, exacting across the field. Right when you're running arm 237 00:16:36.480 --> 00:16:38.960 and arm. There are parts that you know, especially with abm, where 238 00:16:40.000 --> 00:16:45.480 sales does something, then marketing then and there's this mixture of the the activities 239 00:16:45.519 --> 00:16:49.720 together, as opposed to one segment then the next segment handled by these function 240 00:16:49.799 --> 00:16:53.559 and, like you said, that can lead to different organizational structures or, 241 00:16:53.639 --> 00:16:56.799 you know, other sorts of sales and marketing motions. But I think the 242 00:16:56.840 --> 00:17:02.200 overall shift in mentality is of is an important one at first and some that 243 00:17:02.279 --> 00:17:03.920 you guys talk about a lot. Derek, as far as you know, 244 00:17:04.000 --> 00:17:10.119 we're marketing is lacking in the support of sales. Has Actually been this focus 245 00:17:10.160 --> 00:17:11.880 on the number of leads. Tell us a little bit about that. Yeah, 246 00:17:11.880 --> 00:17:15.480 I mean I think that's the whole and people probably heard this, you 247 00:17:15.519 --> 00:17:18.799 know, a bit from other sources as well. It's the whole concept of 248 00:17:18.920 --> 00:17:22.759 lead base marketing versus account based marketing. And we sell to accounts and there 249 00:17:22.759 --> 00:17:26.119 people wot account that we sell to. In a buying committee. We need 250 00:17:26.160 --> 00:17:30.119 to be aware of and get our message too. But at the end of 251 00:17:30.160 --> 00:17:33.759 the day, when we're measuring success and in form fills and lead metrics, 252 00:17:33.839 --> 00:17:37.039 you know, for be to be companies, that just doesn't Mesh well with 253 00:17:37.039 --> 00:17:41.960 with how sales is trying to get their job done. And I think if 254 00:17:41.039 --> 00:17:45.960 you're if you're super focused on a lead volume and leaves as that Baton Pass, 255 00:17:47.039 --> 00:17:51.240 then then you've got a huge challenge and really having an efficient sales and 256 00:17:51.240 --> 00:17:56.039 marketing engine. And and that's really what the account based, account based whatever 257 00:17:56.079 --> 00:17:59.880 marketing, sale, go to market is all about. And I think the 258 00:18:00.000 --> 00:18:02.319 the devil's in the details, all right, looking like if you're going to 259 00:18:02.319 --> 00:18:04.599 go down that path, then you got to shift your mindset about how do 260 00:18:04.599 --> 00:18:08.519 you do the work and how do you measure the work, because companies, 261 00:18:08.640 --> 00:18:12.279 you know, I think marketers really relished, you know, ten years ago 262 00:18:12.359 --> 00:18:15.119 when we could sign up for a number and that number was just measured in 263 00:18:15.200 --> 00:18:18.440 leads. Yeah, we got out of the you know, red balloons or 264 00:18:18.440 --> 00:18:22.480 blue balloons kind of decision into the how are you actually going to affect a 265 00:18:22.559 --> 00:18:26.200 number for the company? Right problem is we picked a number that, at 266 00:18:26.200 --> 00:18:30.240 the end of the day, isn't as relevant to success as it could be. 267 00:18:30.279 --> 00:18:32.519 And I think now we're trying to get out of jail a bit, 268 00:18:32.680 --> 00:18:34.799 yeah, from the decision. So yeah, I mean, and I think 269 00:18:34.839 --> 00:18:40.839 it goes to the alignment or integration with sales. I've heard Sangrum say, 270 00:18:40.920 --> 00:18:45.119 you know, companies don't have lead executives, they have account executives. I've 271 00:18:45.119 --> 00:18:48.720 heard John Barrows say, you know, I kind of called bs on, 272 00:18:48.839 --> 00:18:52.759 you know, marketing needing to be account based, like sales has always been 273 00:18:52.799 --> 00:18:55.880 a count based. So if you're going to be aligned, then that should 274 00:18:55.880 --> 00:18:59.119 just be the way that it, that it goes. You touched on something 275 00:18:59.160 --> 00:19:00.920 they're you know, Derek, that I want to I want to get into 276 00:19:02.000 --> 00:19:04.160 and that's some of the how you know, we talked about some of these 277 00:19:04.240 --> 00:19:07.839 things here on the show and I think even marketers who are already there and 278 00:19:07.880 --> 00:19:11.519 say Yep, I see a lot of the Stalue, but I don't know 279 00:19:11.519 --> 00:19:15.119 how to make that shift and and one of the shifts that they're likely going 280 00:19:15.160 --> 00:19:18.960 to have to navigate is having a conversation with their CEO about the shift, 281 00:19:18.960 --> 00:19:23.559 about what it looks like to change in what they're measured by. Tell us 282 00:19:23.559 --> 00:19:26.119 a little bit about, you know, maybe what marketers can do in those 283 00:19:26.119 --> 00:19:30.759 early conversations to get buy in from the rest of the executive team and especially 284 00:19:30.839 --> 00:19:33.720 the CEO. Yeah, I mean I think what what companies talk about at 285 00:19:33.759 --> 00:19:37.079 the executive table all the time is we know what success looks like, but 286 00:19:37.119 --> 00:19:41.680 what are the leading indicators to whether we're going to succeed or not? And 287 00:19:41.680 --> 00:19:45.799 that's pretty well defined in in sales right, it's pipeline, generally waited out, 288 00:19:45.880 --> 00:19:48.720 way to pipeline, those kind of metrics, and in marketing the proxy 289 00:19:48.759 --> 00:19:52.720 has been leads right, and there was always this mathematical equation where you tried 290 00:19:52.799 --> 00:19:57.440 to figure out what your conversion rate from lead to pipeline to revenue was going 291 00:19:57.480 --> 00:20:02.000 to be. And what we've seen is that has just fundamentally broken down in 292 00:20:02.119 --> 00:20:06.480 terms of the equation in in trying to marry up the relevance of a lead 293 00:20:06.519 --> 00:20:11.079 to assign customer. So really, when you think about an account based scorecard, 294 00:20:11.079 --> 00:20:15.279 how do you, as a marketer, make the CEO understand that marketing 295 00:20:15.359 --> 00:20:18.000 is now going to be measured on a better leading indicator to pipeline? Then 296 00:20:18.119 --> 00:20:22.039 leads are and if you have that conversation with your CEO, like look, 297 00:20:22.119 --> 00:20:27.160 we need to continue to drive further away from success and understand what the leading 298 00:20:27.160 --> 00:20:33.599 indicators of success will be so we can manage expectations, resource alignment, staffing, 299 00:20:33.640 --> 00:20:37.680 all that stuff. And when you start looking at measuring marketing on a 300 00:20:37.680 --> 00:20:41.400 better leading indicator and you're talking to your CEO about I have a better idea 301 00:20:41.480 --> 00:20:45.559 to give you a better leading indicator to how well I'm performing. Is a 302 00:20:45.599 --> 00:20:48.160 team, then I think your CEO is going to be like great, let's 303 00:20:48.240 --> 00:20:52.160 do that, because I'm tired of having the lead conversion argument between sales marketing 304 00:20:52.240 --> 00:20:56.400 and for us, you know, it's engagement, like so, within my 305 00:20:56.440 --> 00:21:03.000 target market segments, how well am I engaging accounts at an account level such 306 00:21:03.039 --> 00:21:06.079 that they will turn into pipeline at a, you know, at a better 307 00:21:06.160 --> 00:21:08.480 rate? And so really that is that's the way to have. In my 308 00:21:08.519 --> 00:21:12.640 experience, and having done it a few times and also having worked with we 309 00:21:12.680 --> 00:21:17.559 have hundreds of customers that are going through this, this journey as well, 310 00:21:17.599 --> 00:21:21.799 and seeing what what ones of them are more successful or less successful in getting 311 00:21:21.839 --> 00:21:26.160 their company to embrace this concept. It's really it's really around thinking about it 312 00:21:26.200 --> 00:21:30.720 in that in that mindset. I really like that as as someone who's gone 313 00:21:30.759 --> 00:21:34.319 through the for disciplines of execution or for DX is. People know that that 314 00:21:34.359 --> 00:21:37.680 model by you know. It is something that struck me there is that it's 315 00:21:37.839 --> 00:21:41.599 very common for people to get hung up on lag measures, which is, 316 00:21:41.759 --> 00:21:45.559 you know, for folks who aren't familiar with that methodology, as you talk 317 00:21:45.640 --> 00:21:48.839 about what we know success looks like, but the devil in the details is 318 00:21:48.920 --> 00:21:52.960 what are the leading indicators? And so I like the way that you put 319 00:21:53.000 --> 00:21:57.039 that the lead measures or the leading indicators that are going to be a better 320 00:21:57.200 --> 00:22:03.319 predictor of success and that that's the right way to have that conversation you mentioned. 321 00:22:03.400 --> 00:22:06.559 From there then starting to build out. Okay, how are we going 322 00:22:06.599 --> 00:22:10.640 to measure? ARE BUILDING OUT OUR ABM score card. What advice do you 323 00:22:10.680 --> 00:22:12.920 have for folks in getting started there, once they get some minitial by and 324 00:22:14.000 --> 00:22:17.319 dirt yeah, I mean I'm a vender here. So just a quick warning, 325 00:22:17.480 --> 00:22:19.160 right. We have a solution that helps with this stuff and we do 326 00:22:19.200 --> 00:22:22.599 it every day with our customers. So if you haven't checked it out, 327 00:22:22.599 --> 00:22:26.759 please do. But I really actually think it's it's comical to me that, 328 00:22:26.880 --> 00:22:33.640 as a marketing leader, like what is my what is my dashboard for success? 329 00:22:33.680 --> 00:22:36.920 And we have this conversation on internally. You know, it's not marketing 330 00:22:36.920 --> 00:22:41.480 automation, right, it just isn't. It's pipeline, reporting and sales force 331 00:22:41.720 --> 00:22:45.799 for us. And so when we start looking in an account based platform, 332 00:22:45.799 --> 00:22:49.279 it's how can we believe that marketing is delivering on on numbers? And that 333 00:22:49.400 --> 00:22:53.880 is really in measuring. These are my market segments. I'm identifying these segments 334 00:22:53.880 --> 00:22:59.039 based on this data and we agree that these are the best indicators of the 335 00:22:59.039 --> 00:23:03.400 best markets for us to put resources behind. And then I'm going to measure 336 00:23:03.440 --> 00:23:07.920 at an account level how well we're moving the needle of getting that account to 337 00:23:07.039 --> 00:23:11.559 being, you know, aware and interested in what we do, and those 338 00:23:11.599 --> 00:23:17.720 are measurable things. Our solution helps you do that. We me personally uses 339 00:23:17.799 --> 00:23:21.920 that internally. But I think if you're if you're going to go down this 340 00:23:22.119 --> 00:23:26.759 journey, you got to buy a platform that helps you do it like so 341 00:23:26.759 --> 00:23:30.400 so. In Our business we talk a lot about what makes us different from 342 00:23:30.400 --> 00:23:33.920 a couple of the other folks that are in the account based platform space, 343 00:23:34.000 --> 00:23:38.960 and really I'm not that interested in differentiating what we do from some of the 344 00:23:40.000 --> 00:23:41.960 other folks because we all do a pretty good job. There's some different stuff 345 00:23:42.000 --> 00:23:45.119 that we do that other folks do. What I need the market to understand 346 00:23:45.160 --> 00:23:48.079 is it if you were going to do this, you've actually got to make 347 00:23:48.119 --> 00:23:53.640 a decision to to acquire the capability to do it right, or else you're 348 00:23:53.680 --> 00:23:57.240 going to you're going to spin, yeah, and you're going to end up 349 00:23:57.279 --> 00:24:00.799 back in like well, we can measure leads, go back to leads. 350 00:24:00.039 --> 00:24:04.559 Yeah, what are not saying by technology for Technology Sake, but understand that 351 00:24:04.680 --> 00:24:11.400 the current technology set that we all bought five to seven years ago actually doesn't 352 00:24:11.400 --> 00:24:15.119 support an account centric market plan, and and you need one to if you're 353 00:24:15.119 --> 00:24:18.359 going to do it. What are some of those areas in either putting together 354 00:24:18.480 --> 00:24:22.599 the plan, putting together the right resources or the expectations? You know, 355 00:24:22.640 --> 00:24:26.759 no matter what platform someone's using, where you see people consistently miss the mark 356 00:24:26.799 --> 00:24:33.279 and they don't give themselves enough in the beginning stages for success, let alone 357 00:24:33.319 --> 00:24:37.039 sustained success there. Yeah, well, I think a lot of it is 358 00:24:37.400 --> 00:24:40.680 a lot of it is just picking your how you're going to roll this out. 359 00:24:40.839 --> 00:24:44.119 So I need to focus on for this part of our business. We 360 00:24:44.119 --> 00:24:47.599 are going to make this decision. We're going to shift our structure to be 361 00:24:47.640 --> 00:24:51.839 focused on accounts, we're going to drive account based methodologies to penetrate those accounts, 362 00:24:51.880 --> 00:24:56.880 we're going to measure our success against those accounts and just being really practical 363 00:24:56.920 --> 00:25:00.079 and transparent and how you're going to how big of a bite you're going to 364 00:25:00.079 --> 00:25:03.640 take off, and then now you're going to measure that success. And I 365 00:25:03.640 --> 00:25:07.559 think you know, partnering with sales, partnering with Account Development or sales development, 366 00:25:07.599 --> 00:25:11.480 whatever you call that function which makes the marketing or mason sales, and 367 00:25:11.559 --> 00:25:15.960 understanding the expectations in the process and then just committing to it. What I've 368 00:25:15.960 --> 00:25:22.279 seen people fail with more frequently than than not is being overly transactional and how 369 00:25:22.359 --> 00:25:25.160 they do it like we're going to run this and then we're going to measure 370 00:25:25.200 --> 00:25:26.880 it in five weeks and if we're not seeing success, we're going to question 371 00:25:26.960 --> 00:25:33.599 ourselves, like nothing wins more than consistency and you can't control the timing of 372 00:25:33.599 --> 00:25:36.960 your buyer as much as you might think you'd like to. Yeah, so, 373 00:25:37.160 --> 00:25:40.720 absolutely. So you know, you know they're the right accounts. They 374 00:25:40.839 --> 00:25:45.680 will eventually have a propensity to purchase from you, but it may not be 375 00:25:45.720 --> 00:25:49.440 tomorrow and that's there's a lot of factors you can't control on that equation. 376 00:25:49.480 --> 00:25:53.119 But you need to say persistent and being in their mind so that when they 377 00:25:53.279 --> 00:25:56.799 either are close to ready or become ready, and maybe you can accelerate that 378 00:25:56.759 --> 00:26:00.359 a bit, then they reach out to you or they are receptive to something 379 00:26:00.359 --> 00:26:04.039 where you're reaching out to them. But you can't just assume that they're not 380 00:26:04.079 --> 00:26:07.559 the right account because they're not engaging. They probably are the right account but 381 00:26:07.559 --> 00:26:10.759 they got a bunch of stuff going on. I just acquired a company. 382 00:26:10.799 --> 00:26:14.559 They just brought in a new VP of whatever. Like. There's stuff that 383 00:26:14.640 --> 00:26:18.359 goes up, things that you know. As someone who's been in BB sales 384 00:26:18.400 --> 00:26:22.279 for ten plus years, you just know those sort of things and you you 385 00:26:22.359 --> 00:26:26.359 know to kind of account for those sorts of things from a sales perspective and 386 00:26:26.359 --> 00:26:30.079 I think marketing. Putting on that Lens as well makes thanks a lot of 387 00:26:30.079 --> 00:26:33.319 sense. I mean it's very much in line with how we're talking with marketers 388 00:26:33.319 --> 00:26:37.880 about podcasting. You know it. Oh, can we do three podcast episodes 389 00:26:37.920 --> 00:26:41.359 over three months and then measure success? Right? No, consistency is the 390 00:26:41.440 --> 00:26:45.279 key in these sorts of things that take a bigger shift a longer time, 391 00:26:45.279 --> 00:26:48.759 whether that's brand building and thought leadership with a podcast, for making a shift 392 00:26:48.839 --> 00:26:53.759 to and ABM model, these sorts of things definitely take time. You mentioned 393 00:26:53.799 --> 00:26:57.759 something there, Derek, that you know it's crucial to give it time to 394 00:26:57.759 --> 00:27:03.279 play out because you know that you're targeting the right accounts. Are there's some 395 00:27:03.279 --> 00:27:07.240 some areas of advice you could give to marketers that are just starting out in 396 00:27:07.279 --> 00:27:11.920 this area of account selection where maybe you see some common fitballs or you have 397 00:27:11.960 --> 00:27:15.680 some repeatable advice that you're giving to folks so that they can kind of have 398 00:27:15.759 --> 00:27:19.480 a little bit more assurance and a little bit more trust in the process as 399 00:27:19.519 --> 00:27:23.960 they look to build consistency over time and look for the long term results. 400 00:27:25.039 --> 00:27:26.799 Yeah, I mean this is we could probably talk for two hours about this 401 00:27:26.799 --> 00:27:30.839 subject, Logan, so I'll try to be concise. I think we're finally 402 00:27:30.880 --> 00:27:36.279 coming around to like better understanding the connection between brand and demand and I think 403 00:27:36.279 --> 00:27:40.759 if you're going to be successful in account based it's really being cognizant of how 404 00:27:40.759 --> 00:27:48.200 you're going to measure brand marketing in its ability to drive engagement demand. And 405 00:27:48.319 --> 00:27:53.519 for too long, because we've been so focused on kind of resultspace marketing, 406 00:27:53.519 --> 00:27:59.640 our brand experience has been click Baiti right in B tobs. We're looking for 407 00:27:59.759 --> 00:28:02.759 in is like I just want to put that message out that's going to get 408 00:28:02.799 --> 00:28:04.920 someone to download the White Paper, or I'm just going to whatever. It's 409 00:28:04.920 --> 00:28:11.319 a green button versus a blue button, or it's it's some wording around free 410 00:28:11.480 --> 00:28:15.559 right where it be to be. We've just been so caught up in how 411 00:28:15.559 --> 00:28:19.759 do I drive my response race from zero for four to point zero, six, 412 00:28:19.960 --> 00:28:23.720 five right. And you got to you got to remove all that and 413 00:28:23.759 --> 00:28:27.559 be able to measure. I'm putting a great brand experience in front of these 414 00:28:27.599 --> 00:28:33.759 accounts. I'm going to reach them through digital ads and digital experiences, but 415 00:28:33.839 --> 00:28:37.079 I'm not going to actually measure their clicks, because nobody actually clicks right. 416 00:28:37.119 --> 00:28:44.720 Eventually they engage and they engage over their own process, which is seeing your 417 00:28:44.720 --> 00:28:48.160 brand promise in a great add that's creative and touches on a pain point they 418 00:28:48.279 --> 00:28:55.880 have, in getting an email from your company that identifies you know what their 419 00:28:55.920 --> 00:28:59.680 biggest problem is and how you can help solve that, and then seeing you 420 00:28:59.759 --> 00:29:03.839 at an event and having the people in the booth be able to communicate the 421 00:29:03.880 --> 00:29:07.799 value proposition of what you do as it relates to their problem, and then, 422 00:29:07.839 --> 00:29:11.480 at the magic moment, being on your website and filling out I want 423 00:29:11.480 --> 00:29:14.720 to see a demo, right, and so like you have to think about 424 00:29:14.759 --> 00:29:18.279 how you're going to measure the account in total as opposed to the channel of 425 00:29:18.319 --> 00:29:22.920 engagement you're trying to drive, and for us that's just a critical, critical 426 00:29:22.960 --> 00:29:26.480 thing that you have to think about. And if you don't, and you're 427 00:29:26.519 --> 00:29:30.359 just trying to measure the channel effectiveness, then you get this click baty thing, 428 00:29:30.400 --> 00:29:33.640 which is just it's mine. I mean it does two things. It 429 00:29:33.640 --> 00:29:37.240 gives us a false perception of reality because we like to picture this, you 430 00:29:37.279 --> 00:29:41.720 know, buyer journey a lot more linear than it than it actually is, 431 00:29:41.759 --> 00:29:45.559 and in this silo channel, and that's not the case. It's it's across 432 00:29:45.640 --> 00:29:49.160 all these channels of engagement, online and offline. And then it also just 433 00:29:49.240 --> 00:29:52.640 leads us to well, if we can't tie this back to, you know, 434 00:29:52.799 --> 00:29:57.640 a specific conversion metric and a tribute leads to it, then it's not 435 00:29:57.759 --> 00:30:02.599 worth it. And it it's, you know, demangin and brand kind of 436 00:30:02.640 --> 00:30:06.119 at odds with each other. I see people talking about a podcast and struggling 437 00:30:06.119 --> 00:30:08.240 with this. Well, we don't have the email addresses in the demographics of 438 00:30:08.240 --> 00:30:12.000 every podcast listener where, you know, my pushback is, well, does 439 00:30:12.039 --> 00:30:17.279 it matter if you are drawing people in with content that's not click baby but 440 00:30:17.440 --> 00:30:22.640 is actually delivering value? Isn't that what inbound martianing, as you know, 441 00:30:22.640 --> 00:30:26.839 on our shift to content, has been all about that we build a brand 442 00:30:26.880 --> 00:30:32.319 and put out content that attracts people, doesn't ensnare them or trick them with 443 00:30:32.319 --> 00:30:34.119 with Click Bait, and so I think it. I get passionate on that 444 00:30:34.160 --> 00:30:37.559 a bit and I think there's there's some alignment between you and II. There 445 00:30:37.559 --> 00:30:41.319 there, Derek, but this has been a great conversation. Man. You 446 00:30:41.680 --> 00:30:44.359 hit on really three things that I kind of jotted down, you know, 447 00:30:44.440 --> 00:30:48.960 having the conversation with your CEO and your executive team framed around this idea that 448 00:30:48.240 --> 00:30:53.559 I think we can have a better leading indicator for success and then to setting 449 00:30:53.559 --> 00:30:57.440 the expectations that if we resource this correctly and we get our heads around at 450 00:30:57.440 --> 00:31:03.440 the right way, a shift to an account based everything, it can sustain 451 00:31:03.519 --> 00:31:06.599 success. But it's going to take a little bit of time and then three 452 00:31:06.599 --> 00:31:10.960 looking at brandon demand, working together and not being at it at odds with 453 00:31:11.039 --> 00:31:15.240 each other. You know, some mental shifts that can inform some some practical 454 00:31:15.279 --> 00:31:18.839 applications. Any other thoughts you want to leave folks with today as we wrap 455 00:31:18.920 --> 00:31:21.400 up? Derek, no, I mean I think you touched on on kind 456 00:31:21.440 --> 00:31:23.440 of the highlights there, so well done, Logan. I think he hit 457 00:31:23.519 --> 00:31:27.200 on a lot of good points. I think the the other concept is just 458 00:31:27.319 --> 00:31:32.240 think about having a conversation with your your head of sales about how we're going 459 00:31:32.279 --> 00:31:34.759 to be better integrated versus just aligne. And I think you know just from 460 00:31:34.839 --> 00:31:37.559 I'm a marketing guy, so why? I believe the words matter and I 461 00:31:37.559 --> 00:31:42.160 think that just puts the right context around how you want a partner with sales. 462 00:31:42.240 --> 00:31:48.200 However, your company is organized across marketing, Business Development, sales customer 463 00:31:48.279 --> 00:31:53.160 success. How can we be better integrated in delivering a customer experience that we're 464 00:31:53.200 --> 00:31:56.920 proud of, and wouldn't it be great if we if all our customers were 465 00:31:56.920 --> 00:32:00.480 great customers? Right? That's that's really what we're trying to get to here 466 00:32:00.960 --> 00:32:07.119 because Abso, you know, more people are measuring success based on LTV versus, 467 00:32:07.160 --> 00:32:09.880 you know, for you know, the transaction, which is great, 468 00:32:09.960 --> 00:32:14.960 and it's a subscription economy, I'm told. So it's only getting more for 469 00:32:15.119 --> 00:32:17.240 that too, somewhere. Right. I'm with you, Derek. Awesome and 470 00:32:17.240 --> 00:32:21.599 well, Hey, this has been a great conversation. I'm sure that folks 471 00:32:21.599 --> 00:32:24.319 listening to this are likely going to have some followup questions or going to want 472 00:32:24.400 --> 00:32:27.720 to stay connected with you, Derek. What's the best way for them to 473 00:32:27.720 --> 00:32:30.000 reach out stay connected with you in the terms team in? Yeah, well, 474 00:32:30.039 --> 00:32:34.279 they can check us out on our website, terminuscom. That's what we'll 475 00:32:34.279 --> 00:32:37.880 attribute everything to. Inbound. If you do that and and you can hit 476 00:32:37.920 --> 00:32:42.440 me up on twitter at dericks lat or on Linkedin, I'm easily findable. 477 00:32:42.599 --> 00:32:45.880 They're awesome and if you're a big fan of this show, you're likely going 478 00:32:45.880 --> 00:32:51.079 to love flip my funnel as well. So find that wherever podcasts are sold. 479 00:32:51.079 --> 00:32:54.839 In addition to following Derek and going to terminuscom Derek has been a great 480 00:32:54.839 --> 00:32:58.240 conversation man. Thanks so much. Yeah, thanks, look, it was 481 00:32:58.240 --> 00:33:13.400 great. Really appreciate it. If you enjoyed a day show, hit subscribe 482 00:33:13.440 --> 00:33:15.880 for more marketing goodness. And if you really enjoyed a day show, take 483 00:33:15.920 --> 00:33:20.839 a second to rate and review the podcast on the platform you're listening to it 484 00:33:20.880 --> 00:33:24.039 on right now. If you really really enjoyed this episode, share the love 485 00:33:24.200 --> 00:33:28.680 by texting it to a friend who would find it insightful. Thanks for listening 486 00:33:28.720 --> 00:33:30.039 and thanks for sharing.