In this episode of the #CX series, Ethan Beute, Chief Evangelist at BombBomb, talks with Jonathan Bolton, Senior Vice President of Operations at BombBomb about scaling customer success, CS vs CX, and employee experience.
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Here are the 3 reasons you’re going to want to get your hands on this book:
1) It has stories of 6 companies that took their ABM program from good to great
2) It introduces the TEAM framework that is time tested within 100’s of companies
3) It shares 7 truths that every marketers and sales leader should know before they start doing ABM
If that’s not enough, they are giving away 100% of the profits and $10 per review of the book to New Story charity.
Check it out here or just search ABM is B2B on Amazon.