In this episode of the #CX series, Ethan Beute speaks with Nick Hart, a Strategic Customer Success Manager at Outreach, about creating and using success metrics, making better sales handoffs, and ways CS can work better with sales and marketing.
Want to get a no-fluff email that boils down our 3 biggest takeaways from an entire week of B2B Growth episodes?
Sign up today: http://sweetfishmedia.com/big3
We’ll never send you more than what you can read in < 1 minute.
