Why is this important to talk about?
there will always be some amount of chaos, never fully goes away (i.e. acquisitions you didn’t foresee), but you have to manage if you want a predictably scalable org
avoid employee burnout, tension between startup founders/execs (can thrive on chaos) & team members who want some sense of stability
1) One key is delegation – how do you think about doing this systematically?
2) Creating repeatable models for delegation & execution: starting with something once (i.e. webinar, event, campaign) then set benchmarks: understanding timelines, back into a project plan in the future
Gives you a place to start, then you can experiment with the “recipe”
3) Build out playbooks: example of Asana templates, checklists that you can copy, importance of communication & visibility into execution
4) pre-defining who owns which tasks, allows managers to avoid always getting into the weeds & manage the process as a whole
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