Transcript
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Welcome back to be tob growth.
I'm Logan lyles with sweet fish media.
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I am really excited to introduce our
guests today, Casey Graham, the CEO
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over at Gravy, a man that
is probably in your linkedin feed daily if
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you are at all active on the
platform. Casey, welcome to the show.
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How you doing to a man?
Thanks for having your man fared up
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to be here. Awesome. Hey, we like to let our listeners connect
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with our guests. Gets in our
guests a little bit, and one thing
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I've found interesting is seeing, besides, you know, being all over Linkedin
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in two thousand and twenty during this
pandemic and Quarantine and social isolation, picked
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up any new habits? Any interesting
changes to the Daytoday for you? Yeah,
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I don't go to downtown Atlanta anymore. So I used to go to
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downtown alant all the time with our
family and we're probably fifteen minutes north and
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we used to go date nights and
go out or whatever, and so we
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don't go down there anymore and so
we've been exploring our actual town, which
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has a bunch of cool places that
we never knew about high. So he's
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any cool local place for anybody in
your area you want to get a bad
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shout out to. Yes, Maria's
Italian Delhi. I've never been and do
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did is fantastic. It is a
Tim that is absolutely where we got to
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go for the first time. We
get together in person and sweet gravy teams
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get together. That's what we're going
to do, all right. It's that
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awesome. Well, Casey, as
I mentioned in the open, you have
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been all over my linkedin feed lately
and we've been seeing a number of your
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team members all over Linkedin, several
team members getting on the top one hundred
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list of the linkedin sales stars from
Scott Ingram, and it really you guys
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are running the playbook that we have
been advocates for here at sweet fish for
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a long time, that you know
people connect with people more than logos and
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you can benefit your team members and
your organization by getting folks active on social
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and namely Linkedin, where there is
the biggest opportunity for people to build organic
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reach right now. So, as
the CEO is of the company, why
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did you decide to get active on
Linkedin? What we are experience with social
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platforms, you know, prior to
that, tell us a lot of that
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about the why is you got started
personally and then we'll get to the broader
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team. Two Thousand and eight,
two thousand and nine, I'll started my
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first business. Everybody said, Hey, you need to be on twitter,
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and I got on twitter. Then
did the deal and I was a terrible
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business, but I could connect with
people. And then, you know,
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we go to the DM for if
they're interested in business. Then we get
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on a phone call and since I
was a full cycle sales person, you
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know now we call everybody an str
and then you're an a and then this.
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I was all of it. So
did that for a while, you
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know, screwed around facebook and Instagram
for a minute and then just like I
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just never felt like at home,
like I did it. And a lot
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of it was shameless self promotion BS
and like how cool my life is,
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and look at where vacation I'm on
and I look back and just go we
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you know, I just got fed
up with it. I went through a
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terrible time in my life at thirty
six. For fourteen months I went through
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just a personal hell after selling a
company, making a bunch of money,
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my wife not liking me. I'm
not liking me. You know, it's
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just I'm in a bad place.
Don't know what I'm going to do the
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rest of my life and just went
through a transitional going like I just don't
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need any of this anymore. I
just don't need it. And for a
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long time I've been just driven by
the attention that there's platforms provided, but
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it was a tension that wasn't like
I would push business stuff that nobody care
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right, and so then I was
just off. And then one day,
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for some weird random reason, I
just got a linked in like last November,
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which would be, you know,
nine months ago, and I just
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it popped up all my feeding.
It was a post by Sarah Brazier.
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Do you know Sarah? Yeah,
yeah, I just posted tagged her because
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she gave me a great tip about
booking meeting. So I gave her a
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hat tip on my linkedin post today. Okay, so I had no idea
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who Sarah Brasier. I've never heard
of gone. I've met like literally the
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doing in a totally separate world and
a totally different planet. And I just
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saw that this person had like thirty
six thousands something like comments and views.
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I don't know what it was,
but it got it was a really good
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post that caught my attention and then
I looked and I started then I started
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scrolling and looking, and I started
scrolling and looking, and then I connected
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the dots. I was like,
wait a second, she's an SDR like
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I thought she was like a famous
like person. I was like, how
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did she get this kind of like
reach and how, you know, with
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this, that and the other,
and so I called her and just was
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asking questions. I just said,
hey, how did you do this?
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And she just told me what she
was doing and I was like, wait
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a second, so you're telling me
that you can post on Linkedin as just
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a person with at the time I
had three hundred followers or whatever, and
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you're telling me that they show it
to thousands of people, like I've never
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heard of that before. The only
time I heard of that was in facebook
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at two thousand and thirteen, and
so I was like you've got to be
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kidding me. This is a crazy
opportunity. And then I did what most
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people did. I posted for a
few days and a few weeks and then
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I fell off and I didn't do
anything. So it wasn't, you know,
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day one, day two, day
three. Matgic happened and it just
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exploded. No, we so what
happened for us is like I kind of
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got into it and then I got
away from it. But when covid hit,
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what we said was, hey,
let's still help people and where can
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we help people? And the only
platform I had to post on was on
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linked in and we started just sharing, like here's who we are, here's
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what we're doing, here's the information
on the Ppplon, here's the information on
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this. We set upside community and
so ours almost started as like a almost
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just we're just trying to help people, like we're just trying to share what's
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going on. It didn't starts but
to get people on some list or let's
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do some build a personal brand,
and didn't start as that. But now
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we're what about what? Five months
later and we've gone from people all the
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time going like you know, hey, it's gone and it's clary and it's
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drifting gravy or whatever. We're like
how did this happen? And so there
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wasn't a strategic moment where we were
just like, guys, we got to
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do this and we're going to shift
our folks that. It's been more of
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an organic thing and now we have
strategy around it, but we didn't start
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that way then. I love that. What was the the next step from
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there? After that conversation with Sarah
Brazier and then covid hitting, we heard
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it kind of start to did you
start to pitch the vision to the rest
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of the team? Hey, guys, you can be helpful here, you
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can build a brand for yourself.
What was your initial vision? No,
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team know. All I did was
I would post just about every day and
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then in our all team site channel
I would put our my post in there
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and then they would go read it
and so they just were getting hammered in
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the slack feed of my post and
then they would comment and side of slop
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on whatever it was. And then
the conversation started on Linkedin and then all
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the sudden that started picking up,
momentium picking up a minimum and algorithm started
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showing it some more more people,
and then I started getting direct messages from
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people that were like really talented,
really smart, really good people like the
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like what's going on at gravy kind
of thing, and then it hit me
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of like Cuz, because we weren't
getting a booking business off of it right
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we were just trying to help and
I started going, Oh my God,
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like, this is about opportunity and
access. This is about if we add
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value here, will never have to
pay a recruiter again. If we add
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value here, when people see our
paid ads, they'll trust them. And
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so it started to formulate my head
and so it started. So I started
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putting that in the every day and
then our team would would just draw the
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into Linkedin, it would draw Theto
Linkedin, and so then I started weaving.
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Every Tuesday at eleven am we do
a team meeting and it's for inspiration,
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not information, and so I share, like here's what's working and,
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guys, here's what I see happening
and here's how you could help and here's
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what I think. And then some
people started posting a little bit here and
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there and then they started blowing up, and so it started to be this
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momentum of like well, that person
and this person, and so then it
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wasn't just okay, so you're the
CEO and you know how to write content.
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This was like Jamie, who's never
written a piece of content in her
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life on a business platform that is
getting all kind of use. It's Tara
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who just came out of nowhere.
It starts crushing you know so so then
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it starts to become way with.
So the common person, like the person
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who's not a content writer or a
marketer, can go to linked in and
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build a personal brand that benefits their
career, that also benefits gravy. And
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then from there I put the two
and two together and said, guys,
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like this is one of the biggest
opportunities I've seen, we're going to go
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full force into it, and I'll
laid out a strategy of what I thought
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would work on linked in, and
that's how I started. Awesome. I
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love it, Casey. I want
to go there. Next, I want
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to talk about kind of the next
phase, that organic evolution of it.
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I love. I love the way, as a CEO, you didn't say,
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Hey, guys, this is what
you should be doing, this is
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I'm just sharing what I'm doing right
and then let people start to come and
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ask questions and draw them in,
as opposed to try and push them in
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a direction. That's what my I
see leadership lesson there. Just as a
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Sidebar, I want to talk about
getting strategic with it and in the tactics
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that have that have worked for you, guys. But you just mentioned there,
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you know, people trusting ads more, recruiting being easier. You you
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had a great post. I wish
I had a pulled up right now,
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but you you outline three or four, maybe five different things where you guys
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have seen the impact of this.
So someone listening to this and saying,
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yeah, this is a great story. I hear okay being mentioned in list
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with other wellknown BEB companies right now. That's good, but highlights some of
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those wins that you guys have seen
and then we'll get into some of the
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how, if you don't mind,
Casey. Well, I just got a
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message before we got on. I'm
looking at my phone on slacked and it
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says this deal is in the house
in ourselves channel twenty five hundred a month.
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Mr Are this company came courtesy of
Casey's post on Linkedin. So there's
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Thirtyzeros of Mr I mean rre.
That came in from a postal linked and
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so our pipeline of sales has increased. But we don't really ever talk about
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what gravy does. But curiosity draws
people to like, what the heck is
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this thing? And then there's just
there's an organic reach. So there's Thirtyzero,
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there are we hire point zero zero
two percent of all applications that people
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that apply to grady. And so
point being, we used to have to
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ask our people like Hey, can
you post this on your facebook page,
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or like can you do this?
And now we have an mbound of people
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wanting to work at gravy. And
so when we needed a CTO, when
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we needed an engineer, all these
positions that are really hard to find,
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good people will get messages and say, Hey, listen, I'm happy where
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I am, and that's my favorite
message. I'm happy where I am.
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But I've been seeing all this and
I'm just totally interested in it. Like
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starts that conversation. So zero recruiter
fees and and we're recruiting so fast.
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We've added sixteen people in the last
ninety days. I mean we would be
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paying, you know, hundreds of
thousands of dollars a year in recruiting fees
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that we don't have, that we
don't have to to do. I mean,
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I can give you, I can
go on and on and on and
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on, but there is real business
value to this. I can give you
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this, you would say, exactly. The strategy of how we do it.
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Yeah, absolutely, okay. Here's
the number one thing you got to
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start with is, as a leader
or the leader, you've got to have
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motives for your team. That is, I want that person to get paid
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more at their next Gig, whether
it's they get a promotion here or whether
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they go somewhere else. I want
more opportunity and more access for the that
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person. I can say I've not
always been that way. I've not always
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lived that way. I've I used
to live more tight fist and scared we're
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going to lose people and all this
kind of stuff. But after I went
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through hell and I'll stuff I just
started going the best thing I can do
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is live with open hands and I
don't own anybody else own anything. I'm
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just I'm just here to be a
steward of these of these relationships and I
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want them to have more. And
so everybody thinks that it starts with a
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strategy, but I think it starts
with a motive. What is your motive
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for the people on your team?
And my motive is for them to build
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their personal brands in such a way
where they I want them to outreach me.
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I want them to have more opportunity
than me I want them to have
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all of that. And so that's
where we start. So the first thing
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is that starts there and I don't
know how to change that in some outs
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as hard. I don't know how
to do that. But practically we started
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with we shared the vision. Now, sharing the vision was very simple.
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Hey, we're going to open a
Linkedin influencer channel and in our slide on
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the linkedin influence your channel, I
am open to give you becaust the number
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one reason people posts they don't know
what to say or they're scared people are
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not going to care about what they
say. So so we say, I
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said, you can post your post
in the slight channel and I will give
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you feedback on it before you have
to put it out in public, on
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any post that you want to put
and I'll say this is how I would
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do it, this is where I
would do a little bit different, or
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this is just my feedback. And
so people started getting feedback on each other's
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post and then they started posting them
out. Now it's after the bird got
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a you know, could file a
little bit. They didn't do that anymore
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and they're the people that you're seen
out there. They're just crush crush,
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crush, crush, crush. Another
thing was I don't know what it's to
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post in, and so inside of
the channel we would say listen. So
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Shentel, you know, she's like, I don't know what the post about.
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Well, I will shine tell you. You're the front door, Brady.
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You answer every chat message that comes
in and you do all the videos.
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So why don't you just talk about
conversational marketing via chat bots? But
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just focus on that and just start
posting there. So we help people pick
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their niche. We help people pick
that, but they're doing it because they're
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going, Oh wow, I saw
that. Now she's got a personal brand
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and they're getting attention and they got
these opportunities and their own podcast and they've
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got all this stuff, and so
it starts being a compounding effect, and
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so we share the vision. But
then we also offered that instruction and opportunity.
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But what we tell people as you
don't have to post anything, you
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don't have to do we've never made
anybody post one thing. We've never asked
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anybody you have to post this or
throw that out there. We've never said
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it. And so that's the first
thing that we start with, is helping
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people get over the hop we constantly
not. Now the channel in site there
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is a I do writing prompts.
Okay, so tell me about writing promps.
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Well, there's thirteen different types of
post you can do on Linkedin.
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So you know, one would be
what we can call the Pitti proverb.
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Let's go with that one. So
a kitne proverb is where you start your
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linkedin post with a something that people
like. When I put as like I
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wouldn't want to work for myself like
that, that you start with something that
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is contrary to like what you would
normally see. I do not like my
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boss, or I'm just making these
up on the file, so they may
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be terrible, but it's something like
that. I mean you hook, you
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hook back in and then I showed
how to write two to three sentences and
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then you do you put. But
what I've learned is the proverb, and
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the proverb is a single sentence that
applies to all of life, that if
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you just do that, your life
will probably be better or whatever. So
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I literally said this is called pitty
proverb. This is the type of post
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to do. This is the kind
of headline that you could write. Here's
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examples. And then this is how
the post looks. Here's an example of
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when Tara did this or when I
did this, and then we just put
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it in there and then it's an
example and then they go wow to do
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and they do their own version of
their own content, but we're giving them
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structure and form. Yeah, I
love that. You guys coming up with
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certain repeatable formats that people can can
start with to get to get comfortable.
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And Man, I've Seen People Casey
that that rail against the there's too many
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one line paragraphs on Linkedin. All
the posts kind of kind of look the
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same that way and I kind of
push back like, well, should we
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go back to seventeen hundred newspapers in
the seventeen hundreds when there was, you
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know, no sense it. It
just works right. And the worst thing
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I see on Linkedin is people who
have really valuable content to share and it's
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one big block of text. They
put no thought into the fact that Linkedin
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is going to give you those first
three double space lines for the sea more
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button. And so many people take
that, take that thing that people would
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agree with and they put that up
here. But they need to put that
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disagreeable or that contrarian point of view
to hook people, and so just teaching
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people who aren't used to creating content, who aren't copywriters, those sorts of
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formulaic things. I think that,
and tied with the motivation, is really
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where some cool magic can happen.
Hey, listen, bro Dosh, probably
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shouldn't say this. Then that's when
renee we come in and works. We
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say case, you don't need to
say all this stuff because I'll probably get
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in trouble back. But here's the
bottom line. I don't really give a
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crap what anybody says. Well,
I need or don't need to do with
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my own content linked in. You
know why? The audience decides. Like
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if people click on the sea more
button and they constantly you're disappointed, they're
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not going to do it, they're
not going to engage, but if they
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click on the seamore button, they
go damn, that was good, that
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added value to me or gave me
a thought or did mean idea, gave
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me an encouragement and gave me something
new. So, like the only thing
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that matters is what the market says. People trying to be experts on what
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people should and shouldn't do on linked
in is crazy, because I see people
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that are gaining linked in. Like
I've never done like that. You know,
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hey, tag people and you know, to get followers, all this
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kind of stuff. I haven't done
it, but I'm not saying that.
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If they do it and it's working
for them, let them do it.
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I don't care, like it's just
like let people do what they're going to
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do. And no bodies like cause
people say, like that's more of a
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facebook post and I'm like, well, okay, but great, yeah,
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cool, yeah, you're cool,
cause you'r you can say all that and
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all my goal is to show up
every day and I know exactly who I'm
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trying to write to and I know
exactly why I'm writing and I just want
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to add value and if people don't
like it, then they can just,
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you know, cancel me or move
on or do whatever they want to do.
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So I would say this to your
listeners who don't give it two craps
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about what people tell you should and
shouldn't do on Linkedin. If you've got
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blocked text and you're not getting a
bunch of post if views, well then
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you need to listen. Of like, Hey, you can space it out,
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they'll probably read it better. But
if you want to write. Want
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text, write, bond text,
do whatever you want to do. But,
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but, but the goal is,
like why are you doing this?
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And if you're doing it to get
follow I'm not doing it to get followers.
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I don't care about I care about
impacting lives, I care about creating
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meaningful relationships, I care about bragging
on our team, I care about lifting
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people up and like, I just
try my best to do that. And
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so your motivation of why you're there
matters a lot. And if you're there
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to sell crap, great self,
crap. Like, just be you.
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I guess that's what I'm trying to
say. Yeah, I love it.
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I mean it comes down to what
you said there. Is that, you
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know, we get into this debate
all the time on podcasts. Is You
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know what what is quality in a
podcast? You need to have of narrative
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style and you need to have this
and that, and we keep coming back
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to you need to do quantity on
Linkedin or on a podcast or on a
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blog or whatever, twitter, whatever. You need to do quantity and let
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your audience determine what is quality.
Who are we to sit back here and
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say, well, this is the
right type of creative post or this is,
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you know, whether it's the spacing, the formatting, the what's appropriate
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for Linkedin. Put stuff out there
and then adjust based on what the audience
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is telling you. I mean I
put a post out, you know,
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last Friday. I thought it was
going to kill Casey. I like I
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drew this analogy to the Michael Jordan
documentary and I was just like, I
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was so freaking proud of that.
I need it fell super flat. And
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then I posted this other thing that
was like eight things I do in marketing
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in real life and kind of a
funny one liner, right, and so
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I'm living what you're talking about.
But you can't do that. You can't
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get enough feedback to determine what's working
if you don't do it. And I
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think a lot of leaders aren't taken
this approach in showing their employees what's in
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it for them, supporting them very
strategically and giving them coaching and giving them
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the safety. I like what you
said to Casey about giving your team permission
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and the push to write about what
they know. You know, James has
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talked about this internally. Like you
know, he wants me to eventually write
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a book on sales. He wants
our director of audience growth to write a
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book on Keting and Thought Leadership?
Who wants our Colo to write a book
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on operations, because that is going
to be good for them? And just
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like you said, you know if
you're out there on linkedin adding value,
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it is going to come back.
The less that we focus on the immediate
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return and impact on the business,
the more it actually impacts the business right
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and and that's so many things in
life. Or just this oxymoron, this
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antithesis that we we don't want to
accept, but when we do man some
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really cool things happen, and the
organic nature of the way you guys have
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exploded on Linkedin, I think,
is a really good example. there.
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Is there a favorite story of yours, Casey from your team, about the
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impact that this has had, whether
it's a deal like you just shared that
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you saw in slack, or Tara
or emily or one of the other members
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of the team share on what their
experience has been like so far? Yeah,
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so I'm tired of Unicorn companies being
described as companies that are growing really
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fast sales and have this big valuation
I would call, I like, uniforn
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companies that happen to tell stories of
people's lives have been impacted. That's just
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me. And so we celebrate people
getting braces and there's a grown in patience
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that works on our team. And
patience has not like your smile. At
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thirteen she didn't know where meals were
coming from. And this isn't a fake
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sad story, this is real.
She's the eight mile of business, she
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is the minem of business. She
can. She had to get out,
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put herself through college, somehow finds
a way or in to be processes,
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fights some calls to get in.
Super Smart. She gets an opportunity.
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She's not going to waste it.
She crushes for a year. She starts
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posting on Linkedin and she doesn't even
know what to ride or what to say,
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and that then she then shares her
story about that. She promised herself
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twelve, twelve years ago, when
she got enough money, because she just
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got a raise, that she would
get braces. And she got bracest for
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herself. And patience is never wanted
to smile. Patience now smiles and patience
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has braces and patience story and now
she's sharing out on a public platform like
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linkedin and building network relationships. Is
that from patients, being a person that
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nobody knew, with not a lot
of opportunity and a very bad situation,
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to now growing her network, access
to relationships, good opportunities and by part
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of a company that's moving in the
right direction. That's what that's why I
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do what I do. That's if
you cut US Open, that's who we
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are. Dude. I love sales, I love to make money, I
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love it. That's great, but
I ran my course for thirty six years.
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I'm thirty nine now and I'm like
on the other side of it and
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go going like hey, dude,
I need more. I want to talk
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about smiles and stories more than I
want to talk about rounds and all this
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kind of stuff. To Listen,
I'm all about investments out love the business
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stuff, don't get me wrong,
but it doesn't move my soul and I'm
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just connected now to the part with
our team. It's like a moves my
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soul. Emily's the same way.
Emily wasn't emily was. She was off
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the book, she had a kid. It was just stay at home.
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saw a random post from a friend
on Linkedin about this company called Raby.
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Came in started in Jane. She
don't have been here since January. I
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thought she's been here since the beginning. She didn't even start post on linked
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inuntil a couple months ago and then
all the sudden has blown up and has
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all these opportunities and more and as
a smart and I can just give you
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story after story, and those are
the trophies for us, like selling the
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company to and making a bunch of
money is not a trophy for me.
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I just am I want to die
happy and fulfilled for these people and that's
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why we do this and I think
that's why it's working and I love it.
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It's where you started, with that
opportunity for the individual. What is
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in it for them? Because,
and that's not something that you can fake,
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it's not something that you can you
can have that closed fist mindset about,
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like you said, that that position, but still try to motivate the
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team in the right way to do
this because it's going to benefit the business.
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So for folks that don't have that
mindset, I'd say you got to
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back up two, three, probably
more steps before you can start to implement
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what you're talking about here. Casey
that are going to have the impacts,
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casting the vision for the team given
them examples that sort of stuff. Look
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because I've talked to some some CEOS
that don't they don't they don't see it
387
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this way or they have a different
perspective. I think it's totally fine to
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go guys. Do you just want
to hit your compensation numbers, like literally,
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00:26:11.740 --> 00:26:15.420
like do you want to like,
you know, reduce cost and for
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high and speed to hire so that
you get more moot? Whatever it is,
391
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whatever the met like. This doesn't
have to be Casey's motivation or core
392
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for his team. It can literally
be like motivating your team. If you
393
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just have a celles person that wants
to make double the income, it is
394
00:26:32.569 --> 00:26:34.680
a hundred percent fine to just say, dude, I can show you how
395
00:26:34.720 --> 00:26:37.759
to do this. If you give
me six months, you're going to be
396
00:26:37.839 --> 00:26:41.480
doubling what you're bringing home your family. I'm going to show you exactly how
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to do it. And so it
can be direct one to one business and
398
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it doesn't have to be. I
want to impact this person's soul in life.
399
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It could be all about growth,
it could be all about money,
400
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but at the end of the day
I think you're going to be fighting an
401
00:26:51.910 --> 00:26:57.349
uphill battle if it's just help the
company like this helps the company, because
402
00:26:57.349 --> 00:27:00.029
if they're not getting anything out of
it, then why do they care?
403
00:27:00.269 --> 00:27:04.099
And so that's my two sense.
Man. I love that case of this
404
00:27:04.259 --> 00:27:10.259
has been a fantastic conversation, man. Obviously everybody listening to this can hear
405
00:27:10.380 --> 00:27:12.740
your passion. I was really excited
to hop on it and chat with you.
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00:27:12.779 --> 00:27:17.130
You've been in my linkedin feed for
a lot for a while now and
407
00:27:17.250 --> 00:27:18.890
talk into Matt and Emily on the
team. They're like, you know,
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I have you heard Casey Talk?
I'm like, well, I've been reading
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a lot of them, so I
think I know what he sounds like.
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But then here and here in your
show, shout out to the recurring revenue
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show. Will Link to that in
the show notes. If you want to
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00:27:30.400 --> 00:27:34.839
hear Casey rant and and get fired
up more often than just one time here
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00:27:34.880 --> 00:27:37.359
on BB growth goes, subscribe to
that show. The link will be in
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00:27:37.400 --> 00:27:41.119
the show notes. Casey. If
anybody listening to this wants to stay connected
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00:27:41.160 --> 00:27:45.269
with you or reach out to the
team at Gravy, what's the best way
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00:27:45.309 --> 00:27:48.109
for them to go about doing that? Man, yeah, gravy solutions,
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00:27:48.269 --> 00:27:52.670
dot ioh Gravy Solutions Dio and obviously
I'm on linked in. I love it,
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00:27:52.789 --> 00:27:53.869
Casey. Thank you so much for
the time today. Man, this
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00:27:53.950 --> 00:28:00.539
has been a really fun conversation.
Please right. Gary v says it all
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00:28:00.660 --> 00:28:06.539
the time and we agree. Every
company should think of themselves as a media
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00:28:06.619 --> 00:28:11.539
company first, then whatever it is
they actually do. If you know this
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00:28:11.700 --> 00:28:15.210
is true, but your team is
already maxed out and you can't produce any
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00:28:15.250 --> 00:28:18.089
more content in house, we can
help. We produced podcast for some of
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00:28:18.130 --> 00:28:22.930
the most innovative bb brands in the
world and we also help them turn the
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00:28:22.009 --> 00:28:26.960
content from a podcast in the blog
posts micro videos and slide decks that work
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00:28:27.039 --> 00:28:30.559
really well on linked in. If
you want to learn more, go to
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00:28:30.599 --> 00:28:34.799
sweetphish Mediacom launch or email logan at
sweetphish Mediacom.