Transcript
WEBVTT
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Are you trying to establish your brand
as a thought leader? Start a PODCAST,
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invite industry experts to be guests on
your show and watch your brand become
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the prime resource for decision makers in
your industry. Learn more at sweetphish MEDIACOM.
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You're listening to be tob growth,
a daily podcast for B TOB leaders.
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We've interviewed names you've probably heard before, like Gary Vander truck and Simon
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Senek, but you've probably never heard
from the majority of our guests. That's
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because the bulk of our interviews aren't
with professional speakers and authors. Most of
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our guests are in the trenches leading
sales and marketing teams. They're implementing strategy,
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they're experimenting with tactics, they're building
the fastest growing BTB companies in the
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world. My name is James Carberry. I'm the founder of sweet fish media,
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a podcast agency for BB brands,
and I'm also one of the cohosts
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of this show. When we're not
interviewing sales and marketing leaders, you'll hear
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stories from behind the scenes of our
own business. Will share the ups and
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downs of our journey as we attempt
to take over the world. Just getting
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well, maybe let's get into the
show. Welcome back to be tob growth.
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I'm Logan lyles with sweet fish media. I'm joined today by Matt Duffy.
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He is the chief marketing officer over
at pixability. Matt, how's it
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going today, man? Good,
Logan, good to talk to you.
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Absolutely. I am really excited to
talk to you, Matt, because you're
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going to be talking about something that
we've been leaning into over the last couple
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months here at sweet fish, and
that is video. We're going to be
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talking about Youtube, both organic and
paid, and some new opportunities when it
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comes to lead generation and exposure for
bb brands, and not just top of
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funnel brand awareness. But before we
get into all things using video more efficiently
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for your bb brand, Matt,
I would love for you to give people
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a little bit of background on yourself, what you in the team at Pisability,
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you're up to and why you're the
guy talking about this today. Yeah,
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sure, a thing, Logan.
So I'm a be Tob marketerter myself.
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I've been doing be to be marketing
for about twenty years now, so
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I'm a veteran. And fixability is
a video advertising software company and we focus
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mostly on Youtube, but we also
work with facebook, instagram and a lot
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of the connected TV platforms like Amazon
Fire and Roku and Hulu and so forth,
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and what I've been seeing is as
a nice trend. We work with
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a lot of BBC companies, but
I've been seeing a nice trend of more
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B Tob advertisers moving into into Youtube
and and sort of embracing video and what
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it can do for them. So
love to chat about that today. I
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think it's a very cool trend to
be watching. Yeah, absolutely, as
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you and I were just talking offline, I was just excited to pick your
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brain and so I'm glad I get
to pick your brain and share it with
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listeners. So let's jump right in
from their Matt let's talk a little bit
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about you mentioned Youtube, so let's
talk about Youtube for beb brands. You
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know, before we get into advertising
and managing your paid spend on Youtube,
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you've mentioned to me that a lot
of bb brands are missing some opportunity in
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just better management of their organic exposure
and their own youtube channel. Can you
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talk to us a little bit about
what you're seeing there? Yeah, definitely.
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You know, one of the things
you know most be tob marketers have
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search as one of the things that
they focus on, whether it's paid search
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or Seo for their website. What
a lot of bed marketers don't realize or
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miss the boat on, is the
fact that Youtube is the the second biggest
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search engine after after Google. So
in the same way that you want your
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site to be optimized and you want
to drive traffic to your site through paid
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search on Google, there are things
you should be doing on Youtube, as
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the second biggest search engine in the
world, to make sure when folks search
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for products or solutions on Youtube that
your brand comes up or your products come
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up, and this is something that
a lot of a lot of bb marketers
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miss. A lot of bed marketers
kind of think of Youtube is well,
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it's just where I store my videos. I just kind of leave it there
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as a library of videos, but
I don't really focus on it or optimize
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keywords on it. But that's exactly
what, you know, what they should
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be doing and we've been seeing,
we've been working with a lot of bb
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marketers are doing that and seeing great
results from doing that, and not be
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happy to give some some specific tips
on on what they should be doing there,
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if that makes sense. Yeah,
absolutely. I would love for you
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to give some some examples there.
I know that we in the past have
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been one of those guilty parties.
They're of just kind of leaving the the
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Youtube Channel. I imagine that making
sure that that you just kind of put
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some fresh pain on it, make
sure that it's branded well, that you've
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got, you know, links back
to your home page and stuff like that
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as kind of step one. But
then you mentioned optimizing for keywords, tagging
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your videos, those sorts of things. Take us through some of the okay,
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if I'm raising my hand right now
and saying we've neglected our youtube channel
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and maybe I've got some time to
prep for two thousand and twenty, what
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are the first three or four action
items of be to be marketing team should
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take too kind of refresh and and
just take those first steps to up their
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game on their organic youtube channel.
Yeah, definitely. I mean there's a
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long list of things that that you
can do, but just at a very
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high level. To your point,
the first things that a BB marketer should
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do is just first check whether,
even a search for your brand on Youtube,
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that you come up high in a
search for your brand, which isn't
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always the case. Sometimes your brand
name is is a common word. We
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actually work with Puma. Granted,
there are BTC company, but you know,
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when you search for the word Puma, there are videos that have Puma
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the cat that come up, etc. And there are other brands where,
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you know, with Adidas, if
you search for Adidas, where it might
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be. You know, a rap
video with that mentions Adidas, etcetera,
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might come up ahead of adidas videos. So first thing is it bb brain
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is just do you come up first
in terms of brand search? The next
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thing is keywords. You know doing
do some searches for keywords that you think
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folks might be looking for? I
know that as a I'm not just a
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BB marketer, but I also buy
B tob software all the time and sometimes
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I look for videos on Youtube for, you know, I'd like to find
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a hub spot video or a salesports
video on on how certain function of there's
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works. So make sure you know, do some of those searches yourself on
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Youtube and see if your videos are
coming up for that. If you have
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videos that answer those questions, you
want them optimized for that. And there
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are some, you know, simple
ways to address seo on your channel and
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there's some sort of more complex ways, but basically you should think of your
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youtube channel is like your website and
you want to be maximizing keyword descriptions of
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your videos and and you know,
maxing out on the number of words you
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can use, but also using the
right word so that when those searches happen,
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you come up. So there are
things you should do around your publishing
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schedule that are to optimize how your
youtube channel behaves. And then there are
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things you can do once people get
to your channel to improve engagement. There
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are things you can do in terms
of end screen elements you can add to
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your videos that then drive people to
other videos on your channel. They're really
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nice ways. You could pretty up
your channel with Nice thumbnails that have your
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branding in it so that when those
videos appear somewhere else they show your branding
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their things you can do with captions
to improve discoverability. There are lots of
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different things you can do, but
but again, I think is a baby
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market. The first thing you should
do is just see how you're doing in
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terms of keywords searches. If they're
you're coming up with the videos that you
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want to come up with from your
brand in your channel. Yeah, that
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makes a lot of sense. I've
seen, you know, you can use
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tools like revcom to transcribe videos and
they have a plug in right into youtube.
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So I've seen some of those things
on the background. That, the
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thumbnails piece, is something that our
founder James posted on linkedin about here.
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Recently, as we've been doing more
video, we've realized the importance of thumbnails
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and so if you got someone who
regularly appears in your video, like a
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podcast host or something like that,
take some time do a quick little photo
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shoot with them to get some headshots
so that you can very up, you
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know, that title or something like
that, because you don't want this random,
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you know, screen grab from the
middle of your video with someone you
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know, just like when you pause
your TV right it's always someone with their
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eye half open and their mouth and
a weird spot and you end up coming
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back laughing at it. Doesn't give
the first best, first brand impression.
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So the thumbnails piece that you mentioned
there, I think is really important to
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think about. Hey, everybody,
Logan here. Quick shout out to today's
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All right, let's get back to
the show. So let's transition that
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from organic youtube optimization to advertising opportunities. As you and I were talking a
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little bit offline, you mentioned some
of the myths that be to be marketers
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have about targeting and other things when
it comes to advertising on Youtube. Can
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you speak to those, maybe dispel
them a little bit and speak to some
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of the opportunities when it comes to
paid search or paid exposure on Youtube for
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B Tob Brands? Yeah, sure, I mean most be to be marketers
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love platforms like Linkedin that that have
rich title and title and company information on
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Perspective customers, and I love linkedin
marketing as well. I think but I
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think the myth is that you can't
really target or reach certain types of be
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to be targets in Youtube, and
we have a lot of be to be
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clients that are having a lot of
success with it based on some of the
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ways you can that you can target
in Youtube. One of the very coolst
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things you can do is, because
youtube is connected to Google, obviously into
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Google search, you can target anyone
based on searches they did. So if
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you're, you know, sales forcecom
and you're selling a crm solution, you
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can serve your video adds to anyone
who's ever searched for crm solution in Google.
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And so obviously apply that to any
other product category and you can target
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Youtube video adds to anyone who's done
certain searches on Youtube. So even if
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you want to do a small amount
of advertising on youtube and just advertise to
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those people who have searched for specific
terms that are directly relevant to you,
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I think it's smart thing to do. The other thing you can do,
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which is very cool, is you
can you can target ads on Youtube to
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people that have downloaded certain APPs.
You can also target adds some places that
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people have been, but that's a
little bit less relevant for me to be
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marketers, but in terms of APP
downloads that's certainly relevant. I know a
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lot of BB marketers that target folks
that have downloaded APPs from competitors or even
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downloaded some of their own apps or
download apps that they feel like might be
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directly relevant to what they're selling.
And so between the between the custom intent
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targeting, which is targeting people who
have certain intent that they've shown through searching,
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and custom affinity targeting, which is
affinity towards certain topics based on Apps
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they've downloaded, places they've been etc. There's a lot of really good targeting
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that you could do on Youtube to
produce a, you know, good result.
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Yeah, that makes a lot of
sense. Can you speak at all
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that to the content? You know, because I had AJ Wilcox on the
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show before. He's just the master
at Linkedin adds and you know he talked
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about you know, as you mentioned, linkedin's targeting is great from a Bob
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Perspective. You kind of peeled the
the curtain back on some of the targeting
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that we can do with with Youtube. But what H was talking about on
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Linkedin is where a lot of people
fall flat. Is the creative is the
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type of content that they're putting in
front of folks. To me, I've
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seen. I don't know how well
they're performing, but I've I'm constantly talking
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about the meeting owl, the video
camera for conference rooms. I see those
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youtube ads all the time and the
funny they're engaging. They're almost skit like
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those sorts of things. So,
whether it's funny or you know other ways
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that you see bb brands putting the
right sort of content out, because the
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targeting is is nothing if you don't
have the right sort of offer or the
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right sort of content to put in
front of folks. So can you speak
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to maybe some examples or some recommendations
for bb brands there when it comes to
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the content of their advertising on Youtube? Yeah, definitely, and it's funny.
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You mentioned owl. That's a that's
a company nearby us here in Boston
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and my old boss is the CEO. That company's very cool, very cool
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company, and they do some very
cool youtube creative. Yeah, I think
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the biggest trend we're seeing in youtube
creative, whether it's to be advertised or
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as or BTC advertisers, is a
trend towards creative. That's not highly produced,
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not costly. It can be just
a customer interview that you do yourself
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at a desk, it can be
very user generated. Feel content is working
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really, really well on Youtube for
both be to B and BTC. So
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that's the advice I give be tob
marketers who are a little bit worried.
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You know, we don't have this
amazing video creative with, you know,
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a movie star and highly produced content. I think any content that gets at
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what your customers might be interested in, whether it's hearing from other folks that
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are using your solutions or any other
kind of user generated piece, is working
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really well. The other thing I'll
mention that that I that could to mention
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when talking about targeting is their few
other tools for targeting your ads that work
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really well for be to be in
one is you can retarget, so you
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can recon retarget any folks that have
been to your youtube channel before or been
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to your website before. So that's
obviously a great thing. We do that
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ourselves if anyone that visits our fixability
site will get retargeted with an ad on
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Youtube when they go to youtube.
So that's that's a cool thing to do
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and it's usually not something that that
costs a lot, unless your website visitor
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scale is gigantic. Yeah, and
then the other quick, quick thing to
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do that's that's super cool for BTB
is on youtube you can target adds to
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first party lists. So if I'm
a company that has a list of customers
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or a list of targeted customer potential
customers, that I can use that list
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and I can either target those people
when they go on Youtube or I can
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also create a look alike audience to
those people and target a lookalike audience to
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your own to your own first party
list. So that's another really cool thing.
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So regardless, you know, it's
sort of a long way of answering
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your question about content, but content
can be very low cost, user generated
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content. I think the relevance is
what's important, but targeting to me is
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is the the first real key step. Yeah, absolutely. So we go
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from targeting the type of content,
which now I'm looking forward to seeing some
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of your youtube ads because obviously I
went to the fixability site to prep for
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this interview, so I'll get a
chance to to see some of that.
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Now. What I'm doing my my
youtube searching later tonight, usually for the
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sportsenter not top ten. That's one
of my guilty pleasures on Youtube. But
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I digress. So let's go to
kind of the next step that we're going
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from targeting to the content to measurement. Let's talk about, you know,
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really using this as a legion tactic
and your conversion tracking from Youtube. Talk
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to us a little bit about what
you see bebe brands doing successfully in the
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next step. Yeah, definitely,
I mean so, the first thing I'll
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say is some be tobe advertisers don't
use youtube because they think it's just brand
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lift, and my first argument for
them would be brand lift should matter to
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you. Every Youtube campaign that we
run we have a brand lift study attached
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to it where we track the brand
lift that that campaign drove for that advertiser.
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So, as it be tob marketer, even if you didn't get any
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conversions, any leads, any site
traffic from it, it would be valuable
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for me, as a baby marketer
to know I ran this Youtube Campaign,
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the folks that saw this ad show
this much higher brand awareness than those who
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didn't and this much more intent to
work with us. So that's that's one.
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First thing that I always tell people
in terms of measuring their campaigns on
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Youtube as a b Tob Marketer.
But then to your point, what most
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be to be marketers cameras about his
conversion. So there are lots of ways
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you could do conversions. On the
brand lift side, we actually we work
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with carbonite. They are great be
to be company that we work with in
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their agency, nor Bella, in
Boston. Here. They cared mostly about
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brand awareness. So for them we
ran these brand awareness studies that you can
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run right through Google and they saw
an eighteen percent brand awareness lift from the
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youtube campaign and they were thrilled.
That's what they were looking for. For
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other clients that we work with,
sometimes as conversions, and the way you
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do that it's pretty simple. It's
what you'd expect as a bdb marketer.
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You can just use conversion pixels and
you can put those pixels on landing pages
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and anyone that sees your youtube ads
and then lands on the landing page and
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converts, you can. You can
see that in your ad words, in
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your Google ads reporting, and so
that's what a lot of a lot of
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baby marketers do. Another thing to
track, obviously, is a lot of
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baby marketers are very interested in growing
their youtube channel subscribers and we had one
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company called Mouser. They're they're huge
electronics parts be to be company and they
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from their Youtube advertising. They were
they wanted to grow their youtube channel subscriber
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base and they were able to grow
up by over sixty percent just from from
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running the Youtube as that they ran
and that that they tracked very easily and
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that was a another good thing you
can track. So there are the moral
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a story. There are things,
measurable things that you can do on Youtube
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as a BEDB marketer, both legion
site traffic, Youtube Channel Growth and,
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of course, brand lift. Yeah, absolutely, I love that you didn't
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just skip over the top of the
funnel. You know, I have so
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many conversations with beb marketers offline,
away from this podcast. In addition to
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these conversations about how they can use
a podcast or a podcast series in their
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own marketing. Fly will and and
we have a very frank conversation about you
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know, we're podcasting often sits.
It feeds their other legion strategies and there
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are things that you can do,
but primarily it's that brand awareness and we
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talked about, you know, the
importance of that and I think there are
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a lot of bb marketing thought leaders
out there that have more clout and more
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experience than myself that are saying that
as well. So it's cool to hear
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you echo that from a youtube perspective
because I'm having those conversations from a podcast
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perspective on a daily basis as well. So I love that map. So
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let's talk real quick before I let
you go. Matt, you and I
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were chatting offline and you know,
I happen to mention that I recently changed
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my primary TV service from direct TV, one of the the traditional satellite providers,
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to Youtube TV and in my opinion, I think I don't talk to
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a lot of be tob marketers that
are thinking about connected TV's and streaming APPs
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for their own advertising, but there
could be some green field opportunity to kind
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of get out in front as that
penjelum continues to swing to streaming APPs being
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more and more the way that we
consume what's been considered traditional TV. Right.
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Yeah, definitely. I mean there's
a stat that's pretty startling that the
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next two years seventeen million people are
going to leave traditional TV watching for connected
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TV streaming services, like you said, and I think the interesting thing for
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be to be marketers is they're going
to be a lot less expensive ways to
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advertise on television screens then than there
ever were in the past, which will
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mean be to be marketers who never
before even thought about TV advertising will be
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doing it, sometimes without even knowing
it, but also sometimes intentionally, because
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the budgets will be much more reasonable. I think we I just did a
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Webinar with the head, actually the
head of YouTube TV at at Google,
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a niche Kut of car, and
he's a great guy, and we talked
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about that, the viewing of Youtube
on television screens. TV screens is the
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fastest growing place to watch just regular
youtube. There's Youtube on TV or Youtube
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TV, like you said, which
you subscribe to, which is a great
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service that advertisers can advertise on.
But then there's also just watching youtube on
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a TV screen if you have a
connected TV, and that Youtube on TV
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is the fastest growing device for Youtube
right now. So as a BTB marketer,
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you can do a campaign on Youtube
and you can target people. You
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can target just TV watchers if you
want, you can target just the television
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device or you could target all devices. But just have your report broken out
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to see how your ads performed on
TV screens versus on other devices. So
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it's a very interesting thing. Now, obviously also there are lots of other
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connected TV platforms we advertise, we
work on with for our clients, whether
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there be to be or BTC,
and we're seeing some really good results from
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advertisers at that. Run on Amazon
fire which is, you know, Amazon
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firestick makes your TV a connected TV
and we can use all the data that
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Amazon has access to around their their
audiences about, you know, what people
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have bought, what they've searched for, even what cars they drive. It's
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amazing. It's amazing the day that
they have. So yeah, I think
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CETV, connected TV, is going
to be it's actually going to be a
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big piece of B Tob Marketing incoming
years. You know, maybe maybe not
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this year, and this year it's
already becoming big for B Toc, but
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I think be tob advertisers are going
to start to actually be TV advertisers in
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the very near future. It's going
to be super interesting. Yeah, I
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love hearing about just kind of looking
at those those disruptive technologies and that changes
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in user behavior, especially in be
tob where you know so many marketers I
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talk to or just trying to break
through the noise. Sometimes it's about where
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where you go to, where there's, you know, a little bit less
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noise, where there's a little bit
you know, you have a little bit
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of it advantage if you're an early
mover. So I love what you're talking
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about their Matt and possibly giving folks
something to think about for their two thousand
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and twenty budget that maybe they haven't
been planning on and and something that they
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might want to test and experiment with, in addition to all the other great
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things that you mentioned here and Managing
Your Organic Youtube Channel, dispelling some of
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the myths on targeting that you can
and can't do with Youtube and different ways
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to think about measurement when it comes
to your youtube advertising. Matt, if
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anybody listening to this wants to ask
any follow up questions, which I'm assuming
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there are probably going to be a
few folks, or they just want to
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stay connected with you or they want
to learn more about what you in the
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team at fixability or up to,
what's the best way for them to reach
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out or follow up with you?
Yeah, sure, I'm happy to connect
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with with any of your listeners on
Linkedin, but you can also email me
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directly at m duffy. That's M
do you ffy at Pixibility Tocom. Happy
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to chat with you about your own
be to be challenges, as we're both
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we're all in this together as be
tob marketers, and also obviously happy to
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give you thoughts on how fixability might
be able to help you if need be.
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I love it, Matt. I
love that you close with that line
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of being all in this together.
It's been one of our rallying cries here
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around sweetfish lately is that we can
go further faster together than we can go
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alone. So thank you again for
a great conversation today and share in a
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ton of value with listeners. Man, I really appreciate it now. Or
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is Logan? It was this great
chat with you. Hey, everybody,
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Logan with sweetfish here. If you're
a regular listener of B Tob Growth,
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you know that I'm one of the
cohosts of this show, but you may
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not know that I also head up
the sales team here is sweetfish. So
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for those of you in sales or
sales offs, I wanted to take a
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00:23:59.829 --> 00:24:03.390
second to share something that's made us
insanely more efficient lately. Our team has
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been using lead Iq for the past
few months and what used to take us
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00:24:07.230 --> 00:24:12.380
four hours gathering contact data now takes
us only one. We're seventy five percent
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00:24:12.539 --> 00:24:18.819
more efficient. We're able to move
faster without bound prospecting and organizing our campaigns
349
00:24:18.019 --> 00:24:22.259
is so much easier than before.
I'd highly suggest you guys check out lead
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00:24:22.299 --> 00:24:26.890
Iq as well. You can check
them out at lead iqcom. That's Elle
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00:24:27.450 --> 00:24:30.690
a d iqcom.