Transcript
WEBVTT
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Are you trying to establish your brand
as a thought leader? Start a PODCAST,
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invite industry experts to be guests on
your show and watch your brand become
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the prime resource for decision makers in
your industry. Learn more at sweet phish
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MEDIACOM. You're listening to be tob
growth, a daily podcast for B TOB
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leaders. We've interviewed names you've probably
heard before, like Gary Vander truck and
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Simon Senek, but you've probably never
heard from the majority of our guests.
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That's because the bulk of our interviews
aren't with professional speakers and authors. Most
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of our guests are in the trenches
leading sales and marketing teams. They're implementing
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strategy, they're experimenting with tactics,
they're building the fastest growing BTB companies in
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the world. My name is James
Carberry. I'm the founder of sweet fish
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media, a podcast agency for BB
brands, and I'm also one of the
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cohosts of this show. When we're
not interviewing sales and marketing leaders, you'll
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hear stories from behind the scenes of
our own business. Will share the ups
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and downs of our journey as we
attempt to take over the world. Just
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getting well, maybe let's get into
the show. Hey, everybody, logan
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with sweet fish here. Before we
get straight into today's interview, I wanted
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to let you know about another podcast
you might enjoy. If you were a
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regular listener of this show, you'll
probably really like the B Tob Revenue Executive
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Experience With Chad Sanderson over at value
selling associates. Chad is a good friend
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of ours here at Sweet Fish,
a phenomenal podcast host. I really liked
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one of his older episodes from probably
a year back, with Tyde Caponey,
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the author of the transparency sailed.
Great conversation about leveraging honesty, transparency and
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a value added approach in BB sales. Check out the BB Revenue Executive Experience
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With Chad Sanderson on apple podcast for
anywhere you do your list. All right,
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now let's really get into the show. Welcome back to BEDB growth.
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I am your host for today's episode, Nikki Ivy, with sweet fish media.
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Guys, if you hear a little
extra pep in my voice to day,
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is because I'm finally getting to sit
down with sang rum vised rate of
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terminus, saying Rom are you doing
today? I am great, Nikki.
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Great to your voice love what you
do, love your authentic self. So
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it's fun to be here. Yeah, y'all should know, we talked a
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little bit offline and Saram has already
taught me like three life altering things this
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morning. So hopefully we get to
do that for you listeners. Now we're
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going to come on a couple of
things today. We're going to be obviously
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we're going to be talking about podcasting, which is something that Sang Rome is
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obviously been crushing it at and he
just written a piece on Linkedin that that
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I think we're lo did a good
job of not really not just making the
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case for podcasting at the business level, but really letting us in on,
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you know, how it affected him
and the other things in his life and
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career that it's built into. So, Singer, and can't wait you to
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share that with us. We're going
to talk about how that affects sales.
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We're going to talk about his book, on the experience that he had writing
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that pretty briefly and then, as
newsletter, becoming intentional. And so first,
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for anybody who might have been living
under a rock real quick, seeing
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room gives a bit of background on
yourself. And we're in the folks of
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terminus are up to sure so,
but for the folks who don't know me,
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most recently I ran marketing at part
dot and we got a quad to
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exact target and then when the Sales
Force U spent a couple of years at
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sales force and then started termin us
about five years ago when ABM or a
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congress marketing wasn't even a thing and
landed a flag at that time. It's
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about two thousand and fifteen. Looking
back five years now it's really surreal because
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we're about two hundred people based in
Atlanta and San Francisco. We end up
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writing his use that like two books
on the topic, which was something my
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dad would be very proud of because
he didn't think I could write. You
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know, I say that's that's kind
of first sight thing that that just happened.
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And at learn a lot about the
idea that without a community, which
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I seldom say, that we are
simply a commodity. So each one of
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us, no matter where you are, what you do, product, services
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or just a person dying something,
I think we all need to have a
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sense of community and that was probably
my biggest lesson I learned the last five
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years for sure, and you know
you speaking to me with that one.
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Community is literally what keeps me going, it's what keeps me alive, and
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I think people underestimate, especially as
individuals, our capacity to contribute to a
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community or to to create one,
and so I see that at the spirit
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of a lot of beer, at
the heart of a lot of your content,
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and it's one of the reasons why
I'm a fan, but vocasting in
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particularly. So one of the things
yes, that you that you've gained from
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that was this this sense of community
and and sort of seeing what you could
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do when you when you build one
the way that you have. But another
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way that that it's you've seen it
be valuable is in terms of driving sales.
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Hit us with that. Let us
know what that looked like for you.
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Well, you know, when we
started the PODCAST, the flip my
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phone podcast, I remember just like
being curious, right, like you know,
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this is not trying to get case
studies, but just being curious with
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people around, like all right,
how are you doing? I started with
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interviewing a lot of the folks in
the company to just get comfortable with the
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idea of podcasting. Before you,
when I talked to somebody externally I'm like,
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well, this is my team,
I can edit it and all that
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stuff and they'd be okay. But
you start learning how to talk and how
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to communicate and, more importantly,
how to listen. And this this whole
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process of podcasting, and what's incredibly
amazing is that when you do the podcast,
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the other person who has who won, may not have ever done a
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podcast before. They just open up
because you're just having a conversation and the
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better you get at that, the
more you can get to know. So
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the reason I kind of think about
that, you know, podcasting actually is
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like a fly yield that can grab
your sales, because one of the stories,
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all, like all the stories that
are in the book, came from
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the podcast first, and I would
be just curious. And one of the
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stories is Thompson Writers, where Jillian
Gardner said that they have ninety five percent
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win ray and I'm like well,
get out of here, like that's impossible,
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and she's like no, that's what
happened and she shared with that on
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the podcast. We brought her in
the office with the case study, with
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every didn't their own hands with her. Then we wrote that story in the
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book. She came along and speaking
at conferences with her because I thought nobody's
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going to believe me, so I
need to bring the real life Julian Gottner
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over here. So all of these
things, you think about it starting with
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this twenty minute conversation with someone.
I was just interested in what their day
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in a jet life looks like,
doing a countass marketing director at that company,
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and it completely changed our sales process, because now a lot of the
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sales emails that send out are like
not a key study necessarily, or not
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a data sheet or a product marketing
fancy stuff. It's like, Hey,
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you want to listen to someone who
actually just you know, did this and
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leverage our platform or the strategy?
Here's a ten minute snippet from it on
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the podcast. No need to sign
up only to do anything. And people
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get like Oh yeah, I can
listen and you get here in the voice.
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What's going on with this person?
That's not fake, it's not over
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polished. So I think people are
underestimating, as you said, the value
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of it, but even more I
think they're under leveraging when they're doing it.
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On what levels. It can be
leveraged throughout your organization and you're in
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your community for sure. For sure, like if it folks think about it
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as just a just another channel when
it comes to marketing, then they're going
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to want to measure it that same
way a lot of the time, and
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I think that's the miss. It's
like you're talking about, though, but
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I think I do it well.
I do also think is that this this
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curiosity being at the heart of it. If you do apply that to how
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you approach these other other channels of
marketing, then you'll win. You just
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can't take what you do there and
apply it to podcasting. It's got to
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be its own thing, built on
the kind of cares that you're talking about.
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What you said made it a lot
easier to write your book. You
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said it took you three and a
half months. Get Out of here.
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Tell me how you an the sawing
that. Well, I mean so by
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the time. So we and we
decided maybe late last year that hey,
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let's write our second book. Right, it's time. We've done the first
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book. We were the very first
book on the idea for COUNTASS marketing,
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and a lot of change in the
last four years and the podcast has been
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there for about a year as well. So we had our three hundred episodes
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from the podcast. We had over
a hundred audio recordings from all the flip
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off our conferences we've done. We
have a new framework that you've built and
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seen it in action in the last
three years called the team framework. So
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we all the almost had all the
content. So the three months that we
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spent was really making sure that there's
a story here. There are like the
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people on the podcast become stories in
the book as we share. So everything
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was almost there. It was more
about does it flow? What's what do
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you want to talk about? What
is the most important? was more of
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meeting out of the things that we
don't want to have it in there and
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we have galanize the whole team to
say that, all right, we're going
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to pick the one or tweet two
or three things in that said and we're
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going to not look at all the
other things. And in the book,
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If you know that, notice in
the last thirty pages are actually episodes of
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the most important podcast. We want
people to listen, because we print put
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the content from it in the book
and the book would be like like this
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big right, like if you want
to. So we were we're tailoring it.
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So the reason it take only three
and a half months, or even
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three and a half months, was
to go down to the most important things,
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about stories, about myths that we
wanted to dismiss, about the framework
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that we wanted to make sure it's
part and center, and about the stories
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we want to share, because we
had like twenty of them and we have
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to come down like six so that
people can absorb it and do something.
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So a lot of people, I
think Niki, think about book as like
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well, let me just go in
a mountain and then look at the mountains
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and write. No, no,
I mean, I don't think about it
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that way. I think about it
is like really write something, or I
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wanted to do something that is like
practical. That book can use it,
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leverage it, and I'm living and
breathing it. It's not something I want
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to do on a montain drinking coffee
watching, like, you know, mules
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or something like that. This is
something real that I wanted to get it
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out. So no mule watching was
it was involved. I'm like, it's
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funny. would be like it's like
three years of working on it. I'm
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like, I don't know if I
could have done anything. I think I
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could have only done the book.
This service admitted, worse if it if
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you're ever enough taking a year or
two years because everyone has opinion about marketing
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or both. Yeah, and we
like have your own voice and just get
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it out there. Yeah, yeah, there's something to be said for not
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overthinking it. And as I make
my way through the book, that's another
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one of the things I've sort of
shines through. Right, it's so like
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real world, it's so direct and
yet like while it is based on what
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I would call data points, which
are these conversations that you've had with other
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marketers, it's incredibly conversational, it's
incredibly like practical, the way that the
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the I don't mean one of if
I want to call it advice, but
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the way that the insights come through
in the book, as much as I've
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been able to get through so far. But what I it goes back to
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what you talked about as far as
podcasting being under leverage. What you just
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described here is the sheer volume of
content that just even one episode of a
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podcast can create, and in that
way I absolutely agree. Yes, folks
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are are underleveraging it, because you
so. You got the content itself and
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then you just talked about how that
sort of informs built into basically wrote the
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book for You and now I've got
to believe that that some of that,
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those experiences are going into your one
of your newest endeavors, which is the
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becoming intentional newsletter, and how you've
been sort of journal and talk a little
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about how those experiences fed into this
and and what the goal is of this
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as it differs from those other but
thanks for asking that and make a so
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linkedin has started this new Beta program
that they're like like start doing newsletters so
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people can stay there and you can
still create a longer form content. Now,
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even if you think about it just
that, the reason I'm in the
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Beta program is because I've been consistently
creating content on Linkedin that led me to
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be in this Beta programs. It's
pretty it's like a privilege to be in
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and one of the first things I
wanted to really focus on is this idea
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of becoming intentional around everything you do. Otherwise, I don't think is we're
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talking before recording. I don't think
anything really happens by accident. That is
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great in people's life when we see
somebody success and they say there overnight.
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No, it's not overnight. We
all know that it took probably ten years
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of other type of grinding that led
that person to be on that stage or
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do whatever they're doing their life.
So how do we become intentional in everything
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we do? So four years ago
I started just doing journaling and and people
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said journaling is really, really good, it's the product, it will help
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you think through it, and I
ended up with this very simple formula that
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that just, I think, jumped
off the pages for me after year when
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I look back on it, and
I called it the heart formal. I
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wrote it in the the first linkedin
news letter on becoming intentional. Which is
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what makes me happy. What did
I embrace learning this day or do I
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need to pay attention to? Was
the right thing to do and probably the
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most important. I know you do, you as well as one of my
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thankful for what I'm my grateful for, and that just became a simple formal
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of like every night I would at
least three to four nights a day a
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week, I would just write edgy
ARP and I would write one word,
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one sentence, maybe sometimes more,
but at least I have something to start
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off as opposed to staring a point
page. And what's even more interesting is
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two years ago my son Said Hey, you know, what are you doing?
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And I'm like just writing my heart
and something around it. He's like,
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I want to do it, and
he's like he was eight at that
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time. So he and I do
that now at least three or four nights
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a week and that has become the
greatest bonding time for us. So I
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feel like if a nine year old
could do it and it for forty year
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old could do it, anybody could
do it. So I think we covered
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a white gap there. Yeah,
I love it and I hadn't ever considered
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the idea of having a framework or
a model for journaling, because you're right,
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it can be difficult to figure out. Okay, like what part of
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my day do I want to or
what part of what I what I've learned,
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do I even want to put down
here on paper? How do I
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organize those thoughts? And you know
this. This is the answer. Right.
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I think its a little easy.
It's little like you and Sir Stare,
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because I face that, like I've
had scribbles and all that stuff.
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I think it just made it a
little bit easier for me to like,
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I don't stress out about all the
stuff that I've already gone through a day.
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I want to relax this and it
has this incredible coming effect, knowing
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that I know what I want to
write about, because I'm kind of making
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bookmarking certain things throughout the day automatically, and then it has not become just
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a fun thing to close your day
on. Is Like I did my best,
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I learned something. Grateful for what
these things here's that what I need
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to pay attention to, that I
probably just Gett on today and that I
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need to do home or work or
whatever. That is it just it just
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closes the loop for for me at
the end of the day. I love
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it so much. Consider it stolen. Listen, guys, Um you I
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follow sang rums content. I know
a lot of you already do. If
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you don't find him on Linkedin,
Sangram, what are other ways that folks
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can connect with you who are one
to no doubt when to keep up with
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00:15:05.769 --> 00:15:09.720
you. I think let's just keep
it one one right, like linkedin.
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Just gonna put me on Linkedin.
Check out the the becoming intentional, because
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that's where I'm starting to put a
look more, a little bit more thought
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and longer form and hopefully well subscribe
to that on Linkedin and that'd be fun.
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Yeah, and I just is a
note to folks I saw. That's
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what I saw. That was different
from just publishing an article on Linkedin is
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that those don't not because the algorithm
those that always find the audience. So
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the ability to be able to subscribe
to it is, I think, what's
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00:15:31.389 --> 00:15:35.740
new and what's super helpful. So
even if you're already, you know,
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following saying Ram, were connected with
them, make sure that you you're wanting
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00:15:37.940 --> 00:15:43.100
to follow with this newest newsletter,
subscribe to it. You won't be sorry,
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00:15:43.700 --> 00:15:46.580
because saying Rome's got hard anyway.
Thank you so much. We're coming
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on the show. I could fill
a million podcast episodes with questions I have
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for you about today. I'll just
say thank you and we'll close it out,
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and good luck with the rest of
your day and I'm so glad that
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we got to find me do this
today. Sang Ram, thank you and
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maybe you're an amazing person. Thank
you. Have a good one. Good
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too. Hey, everybody, Logan
with sweetfish here. If you're a regular
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listener of BB growth, you know
that I'm one of the cohosts of this
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00:16:11.960 --> 00:16:15.320
show, but you may not know
that I also head up the sales team
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00:16:15.360 --> 00:16:18.990
here at sweetfish. So for those
of you in sales or sales offs,
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00:16:18.149 --> 00:16:22.110
I wanted to take a second to
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lately. Our team has been using
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what used to take us four hours
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you guys check out lead Iq as
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